Urban Oasis Pool & Spa, LLC

Swimming Pool Company

About us

Swimming pools is our business. With over 25 years of experience in the pool and Spa industry. As a state of Texas and Florida contractor you can rest assured Urban Oasis Pool & Spa, LLC., can, and will get the job done. Call us today for a Free Estimate.

Business highlights

18 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 1-25 of 34 reviews

Jason E.
03/2024
5.0
Did a good professional job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason E.
03/2024
5.0
They started when they told us and finished in 3 days, they came early and left late got the job done professionally and left everything nice and clean. Did a very good job, hard working crew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susana L.
01/2024
5.0
Mr. Santana came out and diagnosed the pool gas heater and was able to get the part changed out and still was unable to get it to come on. After a-lot of trouble shooting it was determined that it was a rare issue with our gas pool heater and was able to offer us options to repair. After everything was said and done, Mr. Santana has been able to find resolution to the problem, has been extremely fair and professional. We will continue to keep Urban Oasis (Texas) in our phone book for future maintenance and questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura T.
01/2024
5.0
This company does quality work for a reasonable price and in a timely manner. They communicate with the client through out the process. I am thrilled that the outcome of their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,775

Christine L.
11/2018
5.0
After interviewing other contractors, we hired Urban Oasis and are totally satisfied. The contractor did an excellent job, with attention to details, including cutting natural pavers to perfection, resurfacing the pool and replacing glass tiles around it. The contractor was very professional (as well as everyone on his team), he gave a time estimate that he respected to the day, came on site for any questions or doubts we had, and even helped us see what other clients of his remodeled their pool. Excellent service and labor, I would recommend this contractor to anyone looking for reliable, and perfectionist pool remodeler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liliana M.
09/2018
5.0
They are very reliable and very professional. A good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine S.
09/2018
5.0
After checking other contractors in the area we were glad with our choice Urban Oasis Pool & Spa, Inc. thru HomeAdvisor. Our pool and deck remodel/resurfacing looks great. Mr. Jorge Santana was always attentive and available for any questions. Very professional. We had a bench built in the deep end of the pool/ the entrance to the pool steps widen/new coping and tile work. I highly recommend Urban Oasis Pool and Spa for all your pool remodel and maintenance. Thank you Jorge for the high quality of work...we love our new deck and pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kamal T.
08/2018
5.0
Very professional tentative in all aspect of the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick B.
07/2018
5.0
This contractor was very easy to work with and went beyond the call of duty. We are very pleased with his work and would recommend him to anyone looking to resurface their pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annick M.
06/2018
5.0
Mr. Santana of Urban Oasis Pool & Spa did a great job getting my pool light to work. Before he came, I took a picture of the light and texted it to him so he could assess what bulb was needed. That way, no time would be wasted once he came to the house. Turns out the bulb was OK, but there was a short in line. He fixed that and we decided to replace the bulb too. Mr. Santana obviously loves taking care of pools and takes pride in doing things the right way. He even gave me some useful advice about removing a stain and showed me how to do it. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mario B.
04/2018
5.0
Urban Oasis was excellent and I recommend them. They are very professional and do high quality work. Thank you Urban Oasis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marta B.
02/2018
5.0
Prompt and courteous. Gave recommendations for saving money. Very helpful. Do not hesitate to hire Urban Oasis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Catherine H.
12/2017
4.5
Very knowledgeable about pool repair. Followed through on plans and repairs in timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

PAULINE A.
11/2017
4.5
They were quick and did a great job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Michael F.
10/2017
4.0
job well done. contractor was on time.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Susy H.
10/2017
5.0
Robert was very prompt, honest and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa V.
07/2017
5.0
Been upgrading my house over the past 15 years. This is by far the best company I've ever had the pleasure to do business with. Honest, integrity, value, and great customer service. I highly recommend them. By far the best pool service/company in Miami. The owner is always available and on site. He has great employees and excellent knowledge and resources to get any job done. In Miami there's only one place to go for pool reconstruction, and that's Urban Oasis Pool & Spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ivan S.
07/2017
5.0
Amazing customer service you deal direct with the owners super fair prices and amazing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe D.
06/2017
5.0
George the owner was a pleasure to work with. He was very professional, no pushy salesman. George and his crew do quality work. They are very competent, quick and reasonably priced. I will use them again to replace my salt system and some minor adjustments to my current equipment layout. He is a great find for pool service and repairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary S.
03/2017
5.0
Excellent, prompt and professional service. Replaced filter motor. Gave me some important recommendations. Great communication. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josie R.
03/2017
5.0
Our experience with Urban Oasis Pool & Spa was exceptional, to say the least. We needed repairs and restoration of our in-ground pool. We contacted Urban, and Jorge came out to meet with us on a Sunday morning. That alone spoke volumes. He was very knowledgeable and explained what the project entailed. They were able to start immediately and within one week the pool was done. Jorge was always so courteous and professional. Personally involved every step of the way. We thank Jorge and Urban Oasis for a wonderful job and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandeep M.
02/2017
5.0
Jorge was very knowledgeable and efficient. We also got him scheduled for regular service. He was able to arrange an exchange of our pool vac with the store. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1262 Cross Gable, New Braunfels, TX 78132

http://www.urbanoasispool.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1302
Trade License Locale
TX
Trade License Expiration
06/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Swimming Pool Company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Sunday: Closed

Urban Oasis Pool & Spa, LLC accepts the following forms of payment: CreditCard
Yes, Urban Oasis Pool & Spa, LLC offers free project estimates.
No, Urban Oasis Pool & Spa, LLC does not offer eco-friendly accreditations.
No, Urban Oasis Pool & Spa, LLC does not offer a senior discount.
Yes, Urban Oasis Pool & Spa, LLC offers emergency services.
No, Urban Oasis Pool & Spa, LLC does not offer warranties.

Contact information

1262 Cross Gable, New Braunfels, TX 78132

http://www.urbanoasispool.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM
Sunday:
Closed