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Ami Service
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Professional Air Conditioning Services! AC Heating repair and replacement com res refringration,applace repair
Business highlights
Emergency services offered
33 years of experience
Services we offer
Heating Repair Service, Hvac Contractor, Hvac Repair Services, Hvac Service, Refrigerator Repair Service
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Jim S.
Jun 2010
On 6/1/10 our dryer would not start, so we contacted AMI services. A technician called back and I mentioned that the internet had stated the possible problem was the door switch. He agreed and ordered the part. He came out on 6/3/10 and stated that it was not the door switch, but the starter switch was bad and would order on 6/4/10. On 6/7/10 we found out the part had not been ordered and they should have by the by the 8th. There technician called and gave a time he would be there. He never showed up and when my wife called their services center was told that our part had not showed up yet. A technician finally showed up on 6/9/10, and then stated it wasn't the switch, but was a thermal fuse, and they would have to order it. On 6/11/10 I was told that a technician would be there between 12 - 1 pm. The technician never showed up. This company is not reliable.
Response from Ami Service
"The customer has done a good job pointing out the dates we were back and forth, in which he was only charged for the initial repair. This particular dryer was a 15+ yr old unit in which he wanted us to diagnosis over the phone to save cost of trip fee, we explained we have a well stocked service vehicle and the only concern was the age. However it was later revealed to our technician that there had been an electrical surge in this rural area and caused damage to many appliances including electronics, the original door switch was burnt in two and the appliance had suffered additional damages due to the surge in which we found out through a process of elimination and little insight to the original problem which the customer failed to explain in the beginning in fear of a higher bill I suppose. As for the scheduling issues, we were dealing between his and his wife's busy and changing schedules to accommodate them...not our technician who is in that particular area all day everyday. This customer was only charged for the faulty door switch, and we took care of the burnt out element and thermal fuse at no charge due to his inability to understand all that was involved in trying to go above and beyond. We regret the unfortunate circumstances surrounding this particular call, however we do our best to take a conservative approach in all we do, in our effort to save the customer from spending more than the appliance may actually be worth. Sincerely, John Mulkey / AMI Services"
Licensing
State Contractor License Requirements
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FAQ
Ami Service is currently rated 1.0 overall out of 5.
Ami Service accepts the following forms of payment: CreditCard
No, Ami Service does not offer free project estimates.
No, Ami Service does not offer eco-friendly accreditations.
No, Ami Service does not offer a senior discount.
Yes, Ami Service offers emergency services.
No, Ami Service does not offer warranties.