Initially it went well. They "did the job" while I was tending to my father-in-law's funeral, so I couldn't supervise. Ultimately, this company did so much damage to my house that they removed the large profit I would have made selling it.
Description of Work: Poorly replaced roof. When it leaked, they sent a series of the worst contractors I've every seen. They did over $10,000 of damage to my house. I had to have walls, ceilings, insulation, floors, and electrical replaced in my home as a direct result of their unwavering incompetence. They are difficult to deal with and not worth the slightly lower bid.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,200
Nina D.
12/2012
5.0
roofing
+ -1 more
Brian Crews was the project manager. They were on sight with their crew the whole time. They called me one week prior to confirm everything. They sent in the paper work within 24 hours to my insurance company. They were extremely efficient and also offer a 5 year warranty with their work. I was very pleased with the results.
Description of Work: They put a roof on my home in Mesquite, TX, after hail damage (1,700 sq ft).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Amanda Y.
08/2012
5.0
roofing
+ -1 more
excellent and quick
Description of Work: Had been dry as a bone all of August and walked out to let the dog out to find a big chunk of my roof (3 ft by 3 ft ) fell off the roof and was laying in my front yard on Friday evening. The weatherman said rain within the hour and would rain all weekend. Well couldn't leave my roof in this state. Called roofer after roofer, all were closed or didn't return my call. Time was counting down till the rains came. Called D&M roofing and someone answered on the first ring. Told my desperate story to the nice lady and she said she would do everything she could to get someone out here. Got a call back immediately and had guys in route in less than an hour. They showed up and repaired the damage area so i wouldn't suffer water damage. They didn't even take payment till Monday, since they had to come back since they found some other damaged areas. Over all great experience would recommend these guys to anyone. They could have just not called back since it was Friday at 5:30, but they came out and saved my house from water damage. Thanks guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nancy S.
07/2011
5.0
roofing
+ -1 more
The owner of the company was very responsive to all of my questions and concerns. My roof needed to be replaced because of a hail storm at the end of May. I called several companies the following day because I needed a temporary patch on the roof. D and M responded first and made sure the temporary repair was in place the very same day. They guided me through the whole process and responded with ideas to help make my roof more energy efficient. The owner of the company took care of all the coordination with my Homeowners Associateion. The crew showed up and completed the work as scheduled. The owner came out and made sure everything was going as planned. He even sent someone out to do a followup inspection 2 weeks later. The warranty on the labor was better than most companies offered. I really appreciate the quality of customer service provided by this company. Thank you.
Description of Work: New roof installed on my home.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELIZABETH H.
06/2007
5.0
gutter repair
+ -1 more
I really felt the quality and professionalism of this company stood out well. They were on time, cleaned up as if they were never here and followed up with afterwards to make sure everything was running smoothly.
Description of Work: They took off all my old gutters, which were around my 2168 square foot home and replaced them with brand new aluminum gutters. They took about a full day to do this and all used materials including the old gutters were taken away by them when they left.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Gutters
FAQ
D & M ROOFING is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
D & M ROOFING accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, D & M ROOFING offers free project estimates.
No, D & M ROOFING does not offer eco-friendly accreditations.
No, D & M ROOFING does not offer a senior discount.
Yes, D & M ROOFING offers emergency services.
Yes, D & M ROOFING offers warranties.
D & M ROOFING offers the following services: RESIDENTIAL ROOFING AND REPAIRS