Texas True Appliance Repair LLC

appliance repair

About us

Texas True Appliance Repair LLC is a family owned business that prioritizes customer service with honest & affordable rates. We have over 15 years experience in the appliance industry and work on all major brands and any appliance issue you may have. Give us a call today and we will be happy to help!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

5.0240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 51-75 of 240 reviews

Kevin R.
03/2024
5.0
The response time was quick and they did the work quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary W.
03/2024
4.0
prompt, very professional and quickly

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Julie J.
02/2024
5.0
Honest, reliable and helpful. The technician showed up on time, did a great job and even helped me out with something else I had a question about. I would call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kate K.
02/2024
4.0
There was a small issue with scheduling and they had to move my appointment from Thursday to Friday, but on Friday the pro was on time, friendly and professional. Unfortunately it turns out we needed a new dishwasher so there wasn't anything to fix but he was able to quickly identify the problem and also gave me recommendations of where to shop for a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jon C.
01/2024
5.0
Rich diagnosed the issue with our washer quickly and recommended fixing it rather than replacing. The washer is now fixed and our laundry pile is shrinking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel K.
01/2024
5.0
Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Joe N.
01/2024
5.0
Expert workmanship. Fast friendly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aaron S.
01/2024
5.0
Good dude!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL I.
01/2024
5.0
Easy to recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MICHAEL I.
12/2023
5.0
Rich was very professional and personable. He discussed options on the repair which allowed me to make a decision I was comfortable with. He ordered the parts, which arrived two days later and we setup a install appointment. The install was excellent. I will be contacting Rich should any future appliance issue arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie D.
12/2023
5.0
Great communication. Reasonable prices!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason L.
12/2023
5.0
Appointment was set up next day. Technician was in and out in 20 mins. No up sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

carl t.
11/2023
5.0
Very knowledgeable and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe S.
11/2023
5.0
Excellent service call on our icemaker. Rich knowledgeable and explained the cause of the problem well. Replacing the motor took two calls because of lack of availability of the part locally. but only one service call.Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott G.
11/2023
5.0
Rich was very helpful and solved our problem with a high end Viking appliance. He is very professional and attentive...ordering parts on the spot and returning quickly to install... and he offers advice on how to better take care of your appliances. I recommend Texas True Appliance Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve D.
11/2023
5.0
Rich was very professional. He diagnosed the problem with our dishwasher quickly. We decided to replace it. Would definitely use Texas True Appliance Repair again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyle L.
11/2023
5.0
I highly recommend this company! They were extremely professional, and did quality work. Also walked me through the process of the warranty with the company. I donâ t think Iâ ll have anyone else repair any of my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Nannette J.
11/2023
4.0
N/a

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$209

Mark A.
11/2023
4.5
Good

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

James D.
11/2023
5.0
Very knowledgeable and explained everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LInda C.
11/2023
5.0
Very knowledgeable and professional. Always on time. This will be my â go toâ appliance company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon G.
11/2023
5.0
Very responsive !!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sara Z.
10/2023
5.0
On time and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aaron S.
10/2023
5.0
Friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Kevin B.
10/2023
5.0
Great service, knowledge of appliances and found issue and resolved quickly. Excellent could not be happier

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

appliance repair

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

Texas True Appliance Repair LLC accepts the following forms of payment: CreditCard
Yes, Texas True Appliance Repair LLC offers free project estimates.
No, Texas True Appliance Repair LLC does not offer eco-friendly accreditations.
No, Texas True Appliance Repair LLC does not offer a senior discount.
No, Texas True Appliance Repair LLC does not offer emergency services.
Yes, Texas True Appliance Repair LLC offers warranties.

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM