Texas True Appliance Repair LLC

appliance repair

About us

Texas True Appliance Repair LLC is a family owned business that prioritizes customer service with honest & affordable rates. We have over 15 years experience in the appliance industry and work on all major brands and any appliance issue you may have. Give us a call today and we will be happy to help!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

5.0240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 126-150 of 240 reviews

Peter A.
07/2023
5.0
Very professional and concise. Gave me options and went the extra mile

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

Tim E.
07/2023
5.0
Rich was professional and explained my options as to minimize my cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$81

Melissa W.
07/2023
5.0
Rich was very professional, friendly, and knowledgeable. A part had to be ordered for our fridge. Rich kept in contact with us, let us know as soon as the part arrived, and came next day to install. I would highly recommend this company and will use again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$451

Zaid H.
07/2023
5.0
On time great quality of work and a friendly personality. Reasonable charge. Great work

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice J.
07/2023
5.0
Rick was awesome. Came on time, very pleasant and friendly. Knew what he was doing and was very honest with me. Ran a test on my washing machine identified 4 problems told me which ones was not a concern but the one that was of concern. In the end he was honest and told me it would be more cost effective at this time to replace it. My machine was over 10 years old. Thank you Rick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,119

Regis V.
07/2023
5.0
Richard was great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff D.
07/2023
5.0
Very professional, was able to solve the issue quickly. I will use this company again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ishani K.
07/2023
5.0
Very timely and efficient service.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Mike N.
07/2023
5.0
Very responsive and professional company. Rich did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph H.
07/2023
5.0
Expert screening Got the part Monday am, installed new fridge compressor and.done in 45 mins Excellent service and.comminicstiin and expertise

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$730

Diane G.
07/2023
5.0
Very professional, knew his repairs well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles B.
07/2023
5.0
Extremely professional and kept informed throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne A.
07/2023
5.0
Rich was a true professional . He recommended the most efficient way to repair and got us up and running in no time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$41,800

Elaine P.
07/2023
5.0
After having a bad experience with other companies and not been able to fix the problem I am glad to find Texas True Appliance Repair. Richard know what he is doing and in no time got my refrigerator fix. I recommend him 100%

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$376

Jana H.
06/2023
5.0
Rich made it very easy to schedule and arrived on time. He gave me an honest assessment of the condition of my washer and dryer and presented multiple options. He is professional, friendly, skilled and very honest. I highly recommend Rich and Texas True!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$84

Stela G.
06/2023
5.0
He fixed my dishwasher and was very honest and had fair pricing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert G.
06/2023
5.0
Donâ t generally write reviews, but very pleased (need I say more - all would be positiveâ ¦.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tanya N.
06/2023
5.0
It is hard to rate this company bc they didnâ t really do any work on the built-in microwave/oven combo. It was not cost effective due to the age of the appliance. Really appreciate the honesty of their recommendation. Would like to not throw away money on a short term fix when purchasing a new oven would be the wiser choice.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mike R.
06/2023
5.0
Friendly and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lida K.
06/2023
5.0
Right on time, quick, friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Kevin C.
06/2023
5.0
Rich was fantastic! He is a GREAT communicator and had us fixed up just as discussed. I will be using him again for sure! Nice job Rich!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chada S.
06/2023
5.0
Was on time, did what he said he was going to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zhuofei S.
06/2023
5.0
Good customer service and did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael n.
06/2023
5.0
Rich as great!! He was quick to respond and was on time. Rich was more than honest with me and suggested a replacement dishwasher instead of repairs on old. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim C.
06/2023
5.0
The repairman was honest about our fridge and did not try to sell us work we did not need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

appliance repair

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

Texas True Appliance Repair LLC accepts the following forms of payment: CreditCard
Yes, Texas True Appliance Repair LLC offers free project estimates.
No, Texas True Appliance Repair LLC does not offer eco-friendly accreditations.
No, Texas True Appliance Repair LLC does not offer a senior discount.
No, Texas True Appliance Repair LLC does not offer emergency services.
Yes, Texas True Appliance Repair LLC offers warranties.

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM