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Earls Plumbing Heating & Air

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Full service contractor that can help with both residential and commercial service in the following trades: Plumbing, Heating, Cooling, Electrical, Appliance Repair, and small Remodels. Earl's also offers home warranty plans. See our website for more about us.

Business highlights

20 years of trusted experience

Services we offer

Moving water lines, pipe alterations, backflow prevention devices, bathroom remodeling, drain cleaning, drainage systems, drinking fountains, excavations, garbage disposals, gas line repair & replacement, leak detection, leak repair, outdoor drains, root destroyer treatments, sewer inspection & location, replacement & repair, slab leaks, washer & dryer hook-ups, water heaters, water pumps, sewer line inspection & water line re-pipes.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.770 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 26-50 of 70 reviews

Paul T.
08/2012
5.0
plumbing
  + -1 more
Office staff on phone was friendly, accommodating and professional. Likewise with the plumbing repair person.
Description of Work: Had a old copper pipe degrade and leak under the kitchen sink. Copper pipe was cut just beyond where the leak was and a boot was fitted along with new pvc piping to the sink. Tech tested to make sure that the repair took with no leaks. Tech cleaned up and wrote up invoice/ receipt. Repair has held.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Allan B.
08/2012
5.0
plumbing
  + -1 more
Very friendly, punctual and professional. Great service, will use in future if needed. Can't really remember what it cost but I think it was around $80....and well worth it!
Description of Work: Clogged bathtub drain. Nothing home-remedy wise was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Peter R.
08/2012
5.0
plumbing
  + -1 more
They dispatched Mark first thing the next day, took him about 20 minutes to reconnect and tighten the faucet. Since then no trouble at all.
Description of Work: Following a faucet installation from April, I contacted Earl's because the faucet had come loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Tim H.
08/2012
5.0
plumbing
  + -1 more
The only negative at all was the price. Work was professional, punctual, and very high quality.
Description of Work: Shower valve replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$519

Stephanie R.
06/2012
5.0
sewer cleaning
  + -1 more
Although they did not perform the services I needed, they took the time to provide information on other companies that do perform those services. It was very helpful.
Description of Work: Although they did not perform the services I needed, they took the time to provide information on other companies that do perform those services. It was very helpful.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Clint H.
06/2012
5.0
plumbing
  + -1 more
We have used them for a long time. Anything that they do is a good job. They are prompt, and professional. Their rates are reasonable.
Description of Work: They installed a new faucet on shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jeffrey L.
05/2012
5.0
plumbing
  + -1 more
Very professional, helpful, and took the time necessary to do the job well.
Description of Work: We asked for stops to be put on our kitchen sink. The plumber installed stops to a 3/8 inch pipe, and left the sink disconnected so we could get new countertops installed. Later, we called and asked someone to come out and re-connect the pipes to the sink. there was a problem, and the plumber (different person) suggested he go behind the wall and install new stops on 1/2 inch pipes and hae them come out directly from the wall. This took much more time than he expected, but he stayed and did the work that needed doing, and they didn't charge for the extra time to put on different stops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Clarice S.
04/2012
5.0
plumbing, sewer cleaning
  + 0 more
I was very pleased when the entire cost was under $200 when the original quote was for possibly as high as $750. There was a problem with arrival time. Original person scheduled to do the work was not available and finding someone else to come out was a problem. The second person was very helpful and when he could not find the leak at the drain he called a supervisor to see what other options were available. I will be using them again if or when I have plumbing problems.
Description of Work: I needed a clean out on the sewer line going out into the alley and I had a leak under the tub. I was given an estimate of the cost and was surprised when they 1. found a clean out that had been covered over. Two other companies had never found it and had broken into the line each time It needed to be cleaned out in the last 18 yrs. 2. The leak under the tub turned out to be not from the drain but water coming through the tile around the tub. I still need to recaulk and hope that will be the solution rather than get new walls. They did recommend several companies that could do that repair if I need to go that route.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$170

JAMES H.
04/2012
5.0
plumbing
  + -1 more
We have a maytag washer that the local maytag dealer said required complete replacement. We called around and followed up on advice regarding Earl's Plumbing. Are we glad we got them to do the work! The plumber came by; heard our sad story; hurrmphhed and made a call; had to go get a part; came back and fixed exactly what we needed done. He was professional about his business and got the repair with no extraneous time wasted. He was worth every penny spent and we have a fully functioning dishwasher because of it. We will not use anyone else given a choice.
Description of Work: timer issues on a maytag dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paula K.
03/2012
5.0
plumbing, drain cleaning
  + 0 more
I like everything about them. They're timely, their pricing is fair and the office staff is pleasant. I don't know that their prices are any different than anyone else in town.
Description of Work: I used Earl's Plumbing Heating and Air in February. They had to unstop a drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Marjorie C.
03/2012
5.0
plumbing
  + -1 more
They did a really good job. Cathy in the office was friendly and very helpful and the plumbers were personable and professional. I would definitely have them back if I have another plumbing problem.
Description of Work: Replaced a shower fixture, fixed a drip under the kitchen sink and replaced a part in a tub fixture to stop a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Sheldon D.
02/2012
5.0
plumbing
  + -1 more
Awesome Experience. On time, On Budget (actually under), Excellent work. Kitec Plumbing: We are selling our home and found out we had Kitec Pipes, which meant we had to re-plumb our home before we could sell. Got 3 estimates, Earl's was about middle, which was good. Chuck (General Manager) met with me, explained the process and was also willing to meet with potential buyers also. Came in under budget ($750). His team was incredibly professional and CLEAN - nothing was left, no fittings or scraps - very neat work. I would suggest anyone who is having the KITEC issue to use Earl's Plumbing. They ran my entire repair from start to end of drywall patching which was convenient and easy for us. Great job guys, in your debt.
Description of Work: Full House Re-Plumbing due to Kitec Pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,250

Clarice S.
02/2012
5.0
plumbing, drain cleaning
  + 0 more
I was very pleased and would recommend them and use again.
Description of Work: Water had backed up in both bathrooms floors and tubs after doing laundry. Called the office on a Sunday afternoon. The on call person was here in 1 hour. They had quoted a price on the phone that I thought was the per hour price for a Sunday. It covered the whole cost of cleaning out the drains/sewer line and he was here for almost 2 hours. He was professional, clean, polite and made some recommendations for future solutions to the problem. (Install a "clean out" place on the sewer line.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Audrey M.
12/2011
5.0
plumbing, drain cleaning, water heater repair
  + 1 more
Overall, it went very well. Service men were very professional and helpful. Response time was very good.
Description of Work: Our water heater, only 3 years old, sprang a leak, flooding our garage. Called them at random - were responsive with others were not. Came promptly, replaced the water heater -- did everything for us - all at very reasonable cost. About a week later, we had a drain stoppage - again, came promptly, fixed problem efficiently, and helped me with another faucet problem while here - all at reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Andrea G.
11/2011
5.0
drain cleaning
  + -1 more
The job was fantastic; they were quick to come out, actually came out the same day. I was impressed that the technician took his boots off every time he came in my house. It was raining outside that day and he did not even bother with booties; he took the time to take off his boots completely so that was nice of him. He was a really nice guy, did great work and was professional and friendly. I think the price was fair; he picked up after himself and did not leave a mess. I will use them again in the future.
Description of Work: I used Earls Plumbing Heating and Air to snake my kitchen drain to the main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert M.
11/2011
5.0
plumbing, water heater repair
  + 0 more
Our water heater was not working due to a copper line leaking on the electrical components. I called Earls and they responded with the hour. Fixed the copper line first and the replaced the flame sensor and all is well. I was thinking I would need a new water heater but Earls saved the day.
Description of Work: Earls came out fixed copper pipe and then the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Allen L.
10/2011
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
We are renovating a farm house with portions at least 80 years old and that hasn't had plumbing re-done since the late 1950's and HVAC redone in about 30 years. We were looking for a reliable company that could do both, preferably at the same time to minimize our down time without water and HVAC. I had competing quotes and none would do both jobs and no combination of other contractors could meet our budget of about $10k to do both. I actually found Earls through Angies list and they came out to quote. The first thing that impressed me was that they offered both a contractor grade line of HVAC equipment I was familiar with as well as a name brand and did not try to up-sell me on the name brand or try to run down the contractor grade which we both knew was just as good. The HVAC quotes for name brands were what was largely breaking our budget. They were also the first contractor to quote both the plumbing and HVAC together and have both crews working simultaneously to minimize or down time and come in at our budget. The HVAC work was completed by their crew in a single day and the installation was professional looking and they cleaned up after themselves completely. The plumbing took 2 days, but they ran lines one day and did the new connections the next so we were only without water for one day. Again the install was neat, professional and they cleaned up afterwards. I have since used them for HVAC service at my business and was happy with the job they did there too. I can recommend them highly for both plumbing and HVAC work.
Description of Work: Completely re-plumbed house from well house to fixtures and replaced existing fixtures with new ones including two baths, kitchen and laundry connections. . Fixed a portion of drain pipe from one bath to main septic line. Completely replaced existing HVAC unit and adapted to existing ductwork and returns. Installed an icemaker line from new plumbing to existing freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Don D.
07/2011
2.0
heating & air conditioning/hvac
  + -1 more
Overall, I would not call them back.
Description of Work: They came as promised, were on time, and appeared to do a great job. However, they did not do a complete cleaning job on the a/c unit, and did not check the duct work at all. They just told us we needed a new a/c unit, at a cost of about $4,700. When we called another company to give us a bid on a new unit (as we told Earl's we would do), the person we called did a complete cleaning job on the a/c, and it started working better. We then called a third person for an estimate on a new a/c, and he climbed in the attic to check the duct-work, which was bad. He did some repairs (what he was able to do at the time), and the a/c started working a LOT better. This gentleman told us we did not need a new a/c, but that the duct work needed replacing as it was made for an evaporative cooler, not a central a/c unit. Earl's did replace our thermostat, which helped. Also, after we complained that we had to pay for another service call, they did not charge us for their service call. All-in-all, we were not happy with their service or their high-pressure salesmanship.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Terry H.
07/2011
5.0
plumbing
  + -1 more
It went well overall. The only problem was that I scheduled this Saturday MORNING appointment a week ahead of time. I called on Thursday to confirm this and was told everything was set. But the company decided to shift it to an afternoon appointment and neglected to notify me of the change. Once he finally arrived, everything went well. I have a real issue with the scheduling folks involved with this. If you are going to shift from a morning appointment to an afternoon appointment it would be a good idea to notify the customer of these changes.
Description of Work: I was worried about water inside the walls coming from the shower valve and/or shower head. Their inspection showed the moisture was not coming from the shower valve or shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$25

Richard R.
06/2011
5.0
drain cleaning, plumbing
  + 0 more
Trustworthy! I would recommend earl's to anyone. thinking about having them remodel a shower for me soon.
Description of Work: I called Earl's to get an estimate and they came asap. We had a leak and needed a sink replaced. they came out, showed us what they would replace and fix. did a great job and cleaned up after themselves. very respectful folks. they asked if I wanted them to do a home inspection of the plumbing and I agreed. they found a leaky pipe in one of the bathrooms and also some valves that had froze up from the hard lubbock water. all replaced and scheduled a time for them to come back and check the house again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

David R.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Annual service contract servicing revealed additional problems that they agreed to service next available service day.
Description of Work: Minor repair and servicing of our Trane a/c system. Replaced capacitor also R&R outdoor wiring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael V.
03/2011
5.0
plumbing
  + -1 more
Called them first thing in the morning and she gave a time in about an hour . He showed up exactly as expected. Gave me an estimate , got the part and did the work. I was disappointed the part was so expensive but it was made out of brass. He was respectful and professional . Would call them again and recommend them . Just a great experience with this company!
Description of Work: The sprinkler box in the alley had a leak. He replaced the brass connector (pipe?).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Sharon M.
03/2011
5.0
plumbing, drain cleaning
  + 0 more
it was a very good response. Dave come out promptly after calling in the report. Dave did a very good job and now my pipes are flowing freely. Thanks for a job well done. I would definitely use them again.
Description of Work: Unclogged drain pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Miriam M.
11/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I called them this morning and got their answering service. They wouldn't take a message so I called someone else. The last experience was fine. Since May 2009 I have used them 5 times. They are a little bit more expensive but they seem to do it right the first time. Sometimes their price is great and sometimes it could be lower.
Description of Work: I have used Earls Plumbing Heating And Air for both heating & air and plumbing. I have several rental houses. Their last visit was for air conditioning repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207.5

Thomas B.
10/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
ac was back on in two and a half hours from the time i made the call.
Description of Work: the bearings went out on the fan motor for the ac unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240
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Contact information

4720 Highway 84, Lubbock, TX 79415

http://www.795earl.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Excavating,
Appliance Repair,
Water Filtration and Softening,
Appliance Repair - Small

FAQ

Earls Plumbing Heating & Air is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Earls Plumbing Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Earls Plumbing Heating & Air does not offer free project estimates.
No, Earls Plumbing Heating & Air does not offer eco-friendly accreditations.
No, Earls Plumbing Heating & Air does not offer a senior discount.
No, Earls Plumbing Heating & Air does not offer emergency services.
No, Earls Plumbing Heating & Air does not offer warranties.
Earls Plumbing Heating & Air offers the following services: Moving water lines, pipe alterations, backflow prevention devices, bathroom remodeling, drain cleaning, drainage systems, drinking fountains, excavations, garbage disposals, gas line repair & replacement, leak detection, leak repair, outdoor drains, root destroyer treatments, sewer inspection & location, replacement & repair, slab leaks, washer & dryer hook-ups, water heaters, water pumps, sewer line inspection & water line re-pipes.

Contact information

4720 Highway 84, Lubbock, TX 79415

http://www.795earl.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM