Since 2000, Clean Master has serviced residential and commercial properties of Dallas Fort Worth and surrounding areas. We are a family owned and operated company that provides quality service by experienced and certified technicians at competitive and consistent rates. For more info about our company, please visit: www.cleanmatsercarpetcleaning.com You can also reach us at 817.253.2867. To view our pricing and/or schedule service go to: www.cleanmastecarpetcleaning.com/requestourservice
We look forward to working with you!
Business highlights
25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.
Very professional when giving quote over the phone. Was flexible to schedule around my availability and get it complete before Thanksgiving. Tech showed up on time and did all the work discussed. He did a great job.
Description of Work: Cleaned carpets and tile throughout house. Also cleaned couch and love seat.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Clean Master Carpet Cleaning
Thank you for your business and for the great review!
Stephany R.
12/2012
5.0
carpet cleaners
+ -1 more
I have my carpets done about 4 times a year, and this was by far the best. Will continue to use.
Description of Work: Was able to perform the service same day, was on time, quick, perfessional and the best cleaning I received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Clean Master Carpet Cleaning
Member, Thank you for the great review! We are happy to have you as our customer. Happy Holidays, Clean Master
PAT C.
12/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Great service. Will definitely have them return. My black suede dining chairs were soiled, and when the job was complete, they looked like new.
Description of Work: I added this service when they came to clean my carpet. They were so gracious to take the time, and I was very pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Clean Master Carpet Cleaning
Thank you for the great review! Thank you for your business and Happy Holidays! Clean Master Carpet Cleaning
Harry W.
12/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
The person was on time. Called prior to his arrival. Got right to work. My wife was completely satisfied and that makes me happy!
Description of Work: Really impressed with the service they provided. They cleaned 6 rooms of carpet and cleaned and sealed my grout in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$452
Response from Clean Master Carpet Cleaning
Member, Thank you for the great review! We are glad both you and your wife were satisfied with our work and our technician. We look forward to working for you again in the future. Happy Holidays! Clean Master Carpet Cleaning.
Linda R.
11/2012
5.0
carpet cleaners
+ -1 more
i used a competitor i got from angie's list and was not happy. i called jason and he was ready to redo my carpets the next day. oh my gosh!!!!!!!!!!!!!!!!! this company is the total best. ronnie came out and arrived a few minutes early. i told him that i was very unhappy with what had been done and he immediately started the job. he sprayed the whole house with pet odor removal. i have cats who peed everywhere. ronnie first sprayed the odor removal, competitor, sprayed as he went. ronnie let the solution stay in the carpets to get the smell out before he even started. ronnie cleaned the house carpets, put a fan in to dry the carpets as he finished, other one never used a fan. ronnie raked the whole house when he finished, the other carpet company did not. the price was too reasonable. ronnie did a fantastic job, was so polite with great manners and worked so hard. talking to jason, the owner was a joy. he did not charge me for the pet odor removal because i was so unhappy with the first company i used. i told him it was not his problem, but he insisted. i should have called the other one back to redothe job. i'm glad i did not or i would never have found jason and ronnie. they are the best of the best!!!!
Description of Work: carpet cleaning and pet odor removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Clean Master Carpet Cleaning
Member, Thank you for the awesome review! We are so glad to know that you were so satisfied with our technician, and our company. We look forward to working for you again in the future. Happy Holidays! Clean Master Carpet Cleaning
dubravko V.
11/2012
5.0
carpet cleaners
+ -1 more
Technician was on time and professional he did great job. Will use them again.
Description of Work: Carpet in two rooms was cleaned. Prior to cleaning tech. spayed solution to remove pet odor. it took ~30 minutes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Response from Clean Master Carpet Cleaning
Member, Thank you for the great review. We look forward to working for you in the future. Thank you for your business and Happy Holidays! Clean Master Carpet Cleaning
Pamela C.
11/2012
5.0
carpet cleaners
+ -1 more
Mark showed up to the second on time. He was very nice and professional as I showed him the rooms an pointed out the spots to him that I was hoping he would be able to make go away! We verified the price that I had been quoted over the phone, an exercise in itself that was much appreciated. I loved getting the quote over the phone so that I didn't have to spend time with a seperate face to face to get that piece taken care of. Also, they don't have just a flat per room kind of rate as most companies do. I really appreciated that as my rooms are small and I never liked the idea of paying the same amout if your rooms are small or huge. Mark started work right away with no hesitation and finished in a remarkably short time. The carpet and rug looks great and all of the spots are gone. Mission accomplished! Another nice surprise was that when the invoice was handed to me there was a nice little Angie's List discount that had been applied. All in all a totally pleasant ans successful experience. Thanks Mark!!
Description of Work: I had the carpet cleaned in three bedrooms, two dressing areas, a tiny hall, and a dining room. I also had one area rug cleaned. Spots were pretreated and the outcome was terrific.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Response from Clean Master Carpet Cleaning
Member, Thank you for a great review of our company. We are glad to hear that you were satisified with our services and with Mark, our technician. Thank you for your business and Happy Holidays! Clean Master Carpet Cleaning
Fleur W.
11/2012
5.0
carpet cleaners
+ -1 more
Great experience - I found this company through Angie's list and made appointment online. I asked to be called when they were on the way to my house so I could put my cats up and they called 45 minutes out and arrived right on time. Mark did not constantly try to upsell me on lots of extra services (though I did end up getting deodorizer because I had waited a while longer than I should have to get my carpets cleaned and with several cats it was necessary) . . . Mark did a great job on the carpets! I highly recommend this company to anyone in DFW . . .
Description of Work: Had carpets in whole house cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Todd G.
11/2012
5.0
carpet cleaners
+ -1 more
It was a very busy day from the beginning. We had movers moving us out when the gentleman (I'm sorry I do not remember his name) from Clean Master arrived at our door. He was so patient with me as I was trying to do too many things at one time. Him and his assistant worked quickly and quietly as the entire house was in disaray with people running around everywhere. The carpet turned out so much cleaner than it ever has before when we have had it cleaned. The new owners were very happy with it and so were we! Will definitely use this company again.
Description of Work: Pet and food stains were treated and the carpet upstairs and on the stairs were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Christopher D.
10/2012
5.0
carpet cleaners
+ -1 more
They did a great job. We will use them again the next time we need carpets cleaned.
Description of Work: Needed our carpets cleaned, some with significant stains. Called one week ahead and was able to get an appointment time that worked for me on the day I wanted. They called 30 minutes before they were going to arrive to let us know when exactly they were coming. They arrived and treated the stained areas and quickly got to work. Finished quickly and were able to get the stains out. A week later the carpet still looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Clean Master Carpet Cleaning
Member, Thank you for the great review of our company. We look forward to working for you again in the future.
lauren A.
10/2012
5.0
carpet cleaners
+ -1 more
I believe Jason was who cleaned our living room carpet. He showed up on time and was very friendly and professional. He explained what he thought would make the carpet look best which was to stretch it to fit the room better (it had lumps and loose sections) and then clean it. We agreed and he started immediately. He finished in an hour or two and the carpet looks amazing! We have two big dogs and a cat and since this is the only room with carpet in the house they tend to play in it leaving stains and making the carpet look ragged. After Jason was done all the stains are gone, the room smells so much better and looks great. We will definitely be using them again. Thanks Jason!
Description of Work: Cleaned the carpet in a room about 250-300 sq. ft. which was about $80 and then also stretched the carpet as it had loosened over time and that was also about $80.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Response from Clean Master Carpet Cleaning
Thank you for the great review! We look forward to serving you in the future. Jason Higgins Clean Master Carpet Cleaning
Dan S.
10/2012
5.0
carpet cleaners
+ -1 more
Fantastic. Will definitely use again.
Description of Work: Jason and Mark were both great to work with. Unfortunately, I was having scheduling issues with other flooring issues not related to the carpet, they were very gracious and courteous when I had to call and reschedule a couple of different times. Finally, time came for the carpets to be cleaned, they where very dirty, Mark walked through, told me that he would pretreat the areas of concern, and actually advised me that the stain would lighten, but probably not come out. It only took about 40 min to do the whole house and after it had dried completely, (approx 4 hrs) I was astounded at how clean the carpet was. The carpet was only 2 yrs old, and it looked better then when we moved in. I will only use Jason or Mark for all of my future carpet cleaning needs and more frequent so as not to have the problem we did. The builder had used our house as a model before we purchased. He placed plastic over the carpet to create paths for potential buyers to walk. Well after we purchased the house, we pulled up the plastic and saw no issue, but after a few months there was apparently a sticky film left from the plastic. Needless to say it attracted the daily dust and over time i had darker paths on the carpet. All of that was removed and looks fantastic. Thanks again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Response from Clean Master Carpet Cleaning
Customer, Thank you for the awesome review! We appreciate your business and look forward to working for you again in the future. Jason and Beth Higgins Clean Master Carpet Cleaning
MJ T.
07/2012
5.0
carpet cleaners
+ -1 more
Jason was on time, friendly and professional. I was very satisfied with how my carpets turned out. The dark spots are completely gone.
Description of Work: Three rooms of carpet cleaned. Two rooms had large dark spots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Response from Clean Master Carpet Cleaning
Thank you for your business!
Richard W.
07/2012
5.0
carpet cleaners
+ -1 more
Showed up on time, totally professional, provided a great service with no annoying up-sell. Cogently explained everything he was going to do, and offered advice and tips. We will definitely use him in the future.
Description of Work: Carpet cleaning, 4 rooms, one stairway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160.75
Response from Clean Master Carpet Cleaning
Thank you for your business!
Ken G.
07/2012
5.0
carpet cleaners
+ -1 more
Clean Master was contacted and an appointment was set up for a date and time that I requested. The contact person was polite and professional. The tech called in advance on the scheduled day to let me know that he was on the way. The tech was prompt and his appearance was neat and clean. I felt the price was reasonable and I would use this company again.
Description of Work: Cleaned carpet in five areas of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144.68
Cary B.
06/2012
5.0
carpet cleaners
+ -1 more
This job went exactly as you would want it to go. Jason arrived within the stated time frame, he set up quickly and got right to work. He worked carefully and rapidly to finish the job and the results were great. When finished Jason surveyed the carpet with me and a careful inspection revealed that he had been able to remove even the most difficult stains and in one spot where a chair mat had worn the carpet slightly, he went over it a second time just to make sure that there was no stain present. I am very pleased with the work and plan to use Clean Master Carpet Cleaning again for my other office spaces.
Description of Work: Jason at Clean Master Carpet Cleaning steam cleaned approximately 600 sq feet of carpet in our office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
KATHY F.
04/2012
5.0
carpet cleaners
+ -1 more
Mark was great! Called to say he was running late. Arrived, looked over the areas to be cleaned and got right to work. He cleaned 4 rooms and stairs in 45 minutes! The carpet looks great and dried quickly. I will definitely be using Clean Master again and have already recommended them to others!
Description of Work: Had 4 rooms and the stairs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Delores O.
04/2012
5.0
carpet cleaners
+ -1 more
MARK ARRIVED ON TIME ACTUALLY A LITTLE EARLY. HE WAS VERY CLEAN, PROFESSIONAL AND FRIENDLY. I ASKED HIM TO PLEASE TRY AND CLEAN THE TRAFFIC AREAS IN THE CARPET. HE DID A WONDERFUL JOB HE REMOVED TRAFFIC PATTERNS THAT NO CARPET CLEANER HAD EVER BEEN ABLE TO DO BEFORE. I WOULD HIGHLY RECOMMEND HIM FOR A GOOD CARPET CLEANING JOB
Description of Work: CLEANED THREE ROOMS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Jeff K.
03/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Experience was better than expected and I would use them again.
Description of Work: Found Clean Master through Angies List. This was the first time I've had the carpet professionally cleaned. At first there was concern over would there be any carpet left, how do you do it, etc. I made the appointment for 3/29/12 via their website. A short time later I received confirmation that the technician would be there from 8-10. Mark the Tech arrived at 7:45 AM and started in right away. I was not there but my mother was (she was the one with the biggest fear of no carpet after it was cleaned). When I arrived home from work, imagine my surprise when I asked mom what she thought of the work. She was more than pleased. Her first response was "why didn't we do this sooner!!! Mark had cleaned the 3 bedrooms, hallway, living and dining room. He also had cleaned the 3 couches we had. I had contacted earlier in the day Clean Masters and gave Jason my credit card information over the phone since I wasn't there and wanted to pay by credit card. No problem. In fact on the bill it stated "Will paid by Credit Card over the phone". I was impressed with the way the carpet and sofa looked. It was like everything looked new. I would definitely recommend their services to anyone. According to mom, the Tech was very nice and professional in his ways in cleaning the carpet. Thanks, Clean Masters for a job well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$519
Response from Clean Master Carpet Cleaning
Thank you for your business and for the great review!
Deborah K.
03/2012
5.0
carpet cleaners
+ -1 more
Mark finished our two rooms in under an hour. He showed us how they looked and then showed us before and after photos he'd taken during the cleaning. It was a marked difference. We are satisfied with the service and weren't asked to purchase anything during the visit. We would recommend them and will call them again when we need to clean our carpets.
Description of Work: Mark called before arriving, on time, and walked the area to look at the carpets. He explained what he could do and what we could reasonably expect during the cleaning process. Due to the heavy soiling and traffic, he explained that he would not be able to get all the stains out, but it would be a lot better than it was before. He then asked if we wanted to continue with the cleaning. He said they would take 3-4 hours to dry. There was also some pet urine that he cleaned. Since it's still wet and I can only smell the cleaning product, I don't know if the smell is gone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
William P.
03/2012
5.0
The company which came out was called Platinum. Clean Master had referred my business to another company. I'm not real happy since this other company has no feedback on Angie's List, but the work is being done so I went ahead and gave them an A.
Description of Work: I called to have some water cleaned up due to a plumbing leak. They returned my call promptly and sent someone out quickly.
Rating Category
Rating out of 5
responsiveness
5.0
Response from Clean Master Carpet Cleaning
Thank you for your business and for the great review!
Troy & Misty J.
03/2012
5.0
carpet cleaners
+ -1 more
They were able to get someone out to me within hours of my call. He was very professional, friendly, explained everything to me and made it clear what the plan to correct the problem was. He also described the cost in detail before starting any work. He had to come back because the carpet had to be dried with fans from the water damage. He called and returned just as he said he would.
Description of Work: We had our condensation drain to our AC become clogged and cause water damage to our carpets in three rooms. They had to rip back some carpet, run fans for 48 hrs, treat with some mold resistant spray, return to lay the carpet back down and clean the carpets.
The employee arrived late but called to let me know he was stuck in traffic. He was very professional and did a great job. He cleaned the tile and grout in addition to all the carpets and upholstery. He did show me a sample of how the cleaned tile/.grout would look before I decided to have it done. I thought the price was a little high, but the quality of work was outstanding. I would use this company again.
Description of Work: Whole house carpets cleaned, tile floor cleaned and sealed, some carpet repair, upholstery cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Clean Master Carpet Cleaning
Thank you for the great feedback! We thank you for your business and look forward to working for you again!
Linda C.
11/2011
5.0
carpet cleaners
+ -1 more
I scheduled my appointment on line and received a prompt email letting me know the appointment was confirmed. I emailed back a few days later asking if I could change the appointment to another date, same time. Clean Master called me to let me know that this was fine, and to confirm the new date/time. My appointment was scheduled from 10 to 12 today, and their representative Gerardo arrived just a little before 10. He did a full inspection, gave me a couple of options for the pet odor and stains, and once I made my decisions about the work I wanted done, he went to work. I say "he," because he was all by himself, so I was a little skeptical, having had teams come in for prior cleanings. I had nothing to worry about! He moved the necessary furniture, vacuumed, applied the cleaning solutions, steam cleaned and raked all of my rooms in about an hour and a half, and my carpet looks fantastic. He was very thorough, spending extra time with some of the deeper stains in areas that I did not think would come this clean. Gerardo was extremely professional, he took the time to explain everything from beginning to end during his inspection. He just left, and I will be scheduling a tile and grout cleaning with Clean Master, specifically Gerardo, within the next day or two.
Description of Work: I needed to have carpets cleaned in my living room, dining room, two bedrooms, an office and a hallway. Most of the areas were badly soiled, and some areas were also affected with pet odor and stains. I have a dog and two cats, and one of the cats had some accidents recently outside the litter box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Clean Master Carpet Cleaning
Member, Thank you for your wonderful feedback! At Clean Master, we pride ourselves on our services offered, our technicians and our overall professionalism. We appreicate you taking the time to rate Clean Master and we look forward to working for you again.
Stacy B.
11/2011
5.0
carpet cleaners, carpet installation
+ 0 more
I was getting my old house ready for renters and replaced the downstairs carpet, but couldn't quite get the price down enough to do the upstairs too. I had to find a cleaner with a great reputation who could perform miracles on old carpet. And Poof! The carpet looks like new again and I will definitely be calling them for the next round of cleaning and stretching. They made my old ,cheap, builders grade carpet look plush again, no stains or smells existed after the clean. You can't even tell I had three cats in the house. The best part? They showed up early, and finished up in less than an hour. Love it!
Description of Work: Clean Master steam cleaned 4 bedrooms and 2 hallways. One of these rooms served as the "litter box" area and definitely needed some TLC. Clean Master also stretched the carpet in 2 rooms for me.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Air Duct Cleaning,
Drapery Cleaning
FAQ
Clean Master Carpet Cleaning is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Clean Master Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Clean Master Carpet Cleaning offers the following services: We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.