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Clean Master Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Since 2000, Clean Master has serviced residential and commercial properties of Dallas Fort Worth and surrounding areas. We are a family owned and operated company that provides quality service by experienced and certified technicians at competitive and consistent rates. For more info about our company, please visit: www.cleanmatsercarpetcleaning.com You can also reach us at 817.253.2867. To view our pricing and/or schedule service go to: www.cleanmastecarpetcleaning.com/requestourservice We look forward to working with you!

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.

Services we don't offer

Housekeeping & Maid Services. Window Washing. Carpet Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 451-475 of 720 reviews

Zhiyi Z.
08/2013
4.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It was alright. They’re the first carpet cleaning company I have ever used. I paid an additional amount because I have some extra area done. When I called them, they said that it would be another $30 but actually, it cost more than that. I paid an additional $200. The price was not satisfactory. The upstairs was fine but the living room carpet was not that clean. They arrived on time.
Description of Work: Clean Master Carpet Cleaning came out and cleaned the carpets in the major areas and the ones in the hallways, the stairs and in the living room.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$415

sharon M.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
It went well. Only one stain didn't come out.
Description of Work: he cleaned the upstairs carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

Response from Clean Master Carpet Cleaning
(removed member name), Thank you for the review! We look forward to serving you again!

Dee G.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They worked quickly and carefully . I think they did a wonderful job. I used a $109.00 for 4 room coupon from Angie's List--great price!
Description of Work: They cleaned the carpets in 6 rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180.45

Response from Clean Master Carpet Cleaning
Thank you for the great review! We look forward to serving you again in the future!

Sara W.
08/2013
5.0
carpet cleaners
  + -1 more
I purchased a Big deal for carpet cleaning. They did great.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Clean Master Carpet Cleaning
[removed member name], Thank you for the great review! We appreciate your business and hope to serve you again in the future.

Marek J.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The carpets were cleaned and the technician was on time, courteous and worked quickly. The only reason that I gave them a B for quality was that the edges of the carpet up close to the walls were not cleaned properly. We had painters in doing some work on the walls and some of their wall scrapings were still on the edges of the carpet after the cleaning. I can vacuum that away though!
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Clean Master Carpet Cleaning
Thank you for your business and for the great review!

Chris M.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
It went exactly as one would hope. We called on Monday with the hopes of getting the cleaning done before the weekend and they found us a spot the next day. Jason W. called ahead to let me know when he would arrive, was very polite and professional. We were not offered "upgrades' or the "you should really do this" in order to get more $$. He came in, I showed him the 4 rooms, and he got right to work. Would definitely use them again!!
Description of Work: 4 room carpet cleaning deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Clean Master Carpet Cleaning
[removed member name], Thank you for the great review and I received your earlier voicemail. Happy to hear that you were so satisfied with us! We appreciate you!

Tracy H.
08/2013
5.0
carpet cleaners, flooring contractor, upholstery cleaning, floor cleaning
  + 2 more
Everything went fantastic. Mark was on time and extremely professional. I only meant to get a quote on stretching the carpet but because of how quickly he said it could be done, I went ahead and had it done today. My carpet and couch look great and I will definitely be using Clean Master in the future.
Description of Work: Carpet stretch and clean plus cleaned my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for an awesome review! We so appreciate you. We are happy to have you as a Clean Master customer!

LOUIS O.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
We recently purchased a home where the previous owner left pet stains and accompanying pet odor. We purchased a four room cleaning deal from Clean Master Carpet Cleaning. Within the hour, we were contacted to set up an appointment. The day of the appointment, we received a call prior to arrival letting us know Mark was on his way. He arrived on time and took the time to explain the discolorations in the carpet. He did ask if we wanted to add pet urine treatment to our service. We declined and hoped for the best. He went straight to work. At this point, the skies opened up. I thought it might affect the job since he was hooked up to his equipment out on his truck, but Mark continued working. About an hour later, he was done. t's been a few weeks since our cleaning, all pet stains were removed. Now that the cleaning agent smell has dissipated, we can honestly say that the pet odor has gone with it. We are extremely satisfied with the job Mark and Clean Master Carpet Cleaning did for us and would not hesitate to recommend or use them again in the future.
Description of Work: Cleaned 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Clean Master Carpet Cleaning
[member name removed], Wow! Thank you for the great review! Thank you for any referrals you may send us. Happy to have you as a Clean Master customer.

Tanya P.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
It went well. showed up on time and got straight to work.
Description of Work: I used the coupon on Angie's list and they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Clean Master Carpet Cleaning
(removed member name), Thank you for the great review and thank you for your business!

MANNY G.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Murphy's Law! We had scheduled several contractors to complete work on a home before moving in. Jason was extremely accommodating and planned to come by and clean our carpets on Sunday himself! We had to reschedule for Monday afternoon, as painters were not finished. The crew came by on Monday about 1pm, and worked around the other projects going on. Upstairs and staircase looked great! We still noticed darker 'high traffic' areas in the master bedroom after work completed, and carpets in closets not cleaned. Overall, customer service very good. We would use again.
Description of Work: Carpet cleaning in downstairs master, staircase, upstairs gameroom, media room, and bedrooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Clean Master Carpet Cleaning
(removed member name), Thank you for the great review. I am sorry we didn't clean the closets while we were there. Usually our techs don't open closets without asking the customer first. We would like to set up a time to come out and clean the closets and touch up on the areas that you said look a little dark. We do offer a 15 day guarantee on our work and you are within that time frame. Please call us at 817.253.2867 or 972.273.0080 to schedule a time for us to come out. Thank you for your business!

Rachel B.
07/2013
5.0
carpet cleaners
  + -1 more
It went smoothly and the carpets look great.
Description of Work: They cleaned carpet and had them stretch some carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Master Carpet Cleaning
Thank you for the great review. We appreciate your business!

Patricia Y.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
OMWord...I cannot tell you how pleased I am with this company. We moved into a new house a few months ago and our dog had decided to christen 2 of the rooms. Because of the color of the carpet, I could not tell exactly where she was marking. Needless to say, it became very apparent that we needed to have the carpets cleaned. Their representative arrived on time, listened to my sad story and went right to work. He was very professional, and I LOVE LOVE my carpets. ALL of the puppy smell is GONE. I couldn't be more pleased. I will also be more diligent in preventing Miss Bella from entering the rooms with carpet. THANK YOU CLEAN MASTER. I will definitely use them again, I'm sure.
Description of Work: Cleaned the carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from Clean Master Carpet Cleaning
[member name removed], Wow! Thank you for the wonderful review of our technician and company! We thank you for your business.

Lauren H.
05/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Fantastic! Mark arrived early and cleaned more than he was asked to clean/quoted us to clean (he cleaned the carpet in our closet and the tile underneath the stairs in addition to the areas we asked him to clean). He was very quick, but did a really good job. I have saved their contact info in my phone and plan to use them in the future. Very very impressed!
Description of Work: Cleaned carpets of 5 areas (including stairs) and cleaned tile/grout in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for giving us a great review! We look forward to working for you again in the future.

Kenneth L.
05/2013
5.0
carpet cleaners
  + -1 more
From the outset, it was very easy to work with this company. They were available right away when I needed them to clean our carpets and patch a spot my dog had torn up prior to showing our home for sale. They arrived on time and were professional and courteous. They did a great job on the carpet--especially the patch job for which they only charged $50! I think it made a difference in how our home was viewed and we were under contract within the first week that it went up for sale!
Description of Work: Cleaned carpet in large 2 story home and patched frayed carpet edge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Clean Master Carpet Cleaning
[removed member name], Thank you for the great review and congrats on a contract on your home so fast! That is great. We thank you for your business.

Mary S.
05/2013
1.0
carpet cleaners
  + -1 more
I called the provider at the beginning of the week - Monday the 13th I believe. I spoke with Jason, who was very friendly and helpful. I told him our Montessori school carpets need cleaning and he agreed to be there Thursday, May 17th at 2:30 pm to look at the areas and give me a quote. I was there until almost 5:30, and Jason was a no-show. I picked this service because of good reviews on Angie's List. I'm really disappointed that now, I have to start again and find someone who will give me a quote, and hope they show.
Description of Work: Nothing

Rating CategoryRating out of 5
responsiveness
1.0


Response from Clean Master Carpet Cleaning
Hi [member name removed], We are sorry for the miscommunication. We actually have you on our schedule for this Thursday, not last Thursday. We pride ourselves on our customer service and our promptness. We would appreciate you giving us the opportunity to come put to give you an estimate. What day works best for you? Please call us at 817.881.7208

Laurel H.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Mark was on time, courteous, and knew what he was doing. I was not only concerned with getting the carpet and furniture clean, I was trying to rid the condo of cat dander that was causing allergy problems. Mark advised me that the carpet and recliner would do well with the steam cleaning that would be most effective in removing the cat dander. He also informed me that the cotton upholstery on the sofa might shrink a little but that the steam cleaning was my best option. I chose to go with the steam cleaning and have not noticed any problem with shrinkage. The carpet looks very good. Only a few yellowish stains remain and they are hardly visible now. The deodorizing included with the cleaning left the condo smelling fresh and clean. I was surprised that Mark did nothing to protect the feet on the pieces of furniture that remained on the carpet... chair legs, table legs, etc. I wrapped them in aluminum foil as soon as he left to protect the furniture and the carpet while it dried. Other than that, he did a good job in a timely manner. I will use them again and have already given the company's number to a friend.
Description of Work: They cleaned the carpet in my condo; it hadn't been cleaned in years and there were many stains from an elderly dog. They also cleaned the upholstery on my sofa-bed and recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Clean Master Carpet Cleaning
Thank you for the great review! We appreciate yoyr business!

MILLIE H.
04/2013
5.0
carpet cleaners
  + -1 more
I had another carpet cleaning company come out for a root beer spill, within a month the mark was back no matter what I tried. So I had this guy come in and he removed all the root beer stains and removed another section I haven't even noticed. Also in my daughters room he removed all the smoke from the candles she had burned. I thought I was going to have to replace the carpet and i avoided that by using them. They are amazing. He told me that if the first treatment did not work then to call him back and he would do the heavier more expensive treatment. So kind and so fast.
Description of Work: I used Clean Master Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.89

Response from Clean Master Carpet Cleaning
Thank you for your awesome review of our company! Ww appreciate you!

Jonathan C.
03/2013
5.0
carpet cleaners
  + -1 more
We have been using Cleanmaster for years and will continue to do so. Jason has always been responsive, helpful, and honest - even advising me when work didn't need to be done. Pet accidents are an occurance in our home, Cleanmaster's sanitizing services have been a God send to us! We feel like we are receiving a great value for the cost of the services!
Description of Work: Pet accident areas sanitized, carpet cleaned in master bedroom with walk in closet, living room, game room and a hallway, and complete with a stainguard finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Clean Master Carpet Cleaning
(member name removed) Thank you for the wonderful review and your continued business!

Brenda B.
03/2013
5.0
carpet cleaners
  + -1 more
They did a great job. They arrived on time, asked me what needed to be done, explained what they would do, and the cost, and then completed the work quickly, and thoroughly. They walked through what they had done prior to leaving.
Description of Work: I had carpet cleaned in 3 rooms, and also had pet restoration services in two of the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Response from Clean Master Carpet Cleaning
Thank you for the great review of our company. We are happy to have you as a customer. Thank you for your business.

Dorothy A.
02/2013
5.0
carpet cleaners
  + -1 more
Arrived on time and did not waste any time getting started by pretreating. Carpet showed years of dirt when furniture was moved and he was able to make it look great! He also gave me tips on removing hairspray dirt build up on porcelain bathroom tile saving me $100 on him doing the job. In and out quickly, dressed professionally. Gave me the Angie's List and Senior discount. Great experience!
Description of Work: Cleaned heavily stained berber carpet in den after we have moved furniture out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Clean Master Carpet Cleaning
Member, Thank you for a great review! We appreciate your business and look forward to working for you again in the future.

Zella P.
01/2013
5.0
carpet cleaners, carpet installation
  + 0 more
I called and had someone out in a couple of hours. Mark Morgan did a wonderful job.
Description of Work: Living room was stretched and cleaned, also the hallway was clean and from entrance to 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200.05

Amy G.
01/2013
5.0
carpet cleaners
  + -1 more
They were excellent; great specials for new and holiday customers, very thorough and professional. I highly recommend them!
Description of Work: Carpet pretreat and zero-res cleaning of all carpets and upholstery cleaning of two couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeff M.
01/2013
5.0
carpet cleaners
  + -1 more
We needed to get the carpets cleaned at the new house since the previous owner had cats and we have allergies. Mark showed up at the time they said he would. After a quick survey of what needed to be cleaned, he got to work immediately. I would definitely recommend to friend/family. He even spotted staining or marks on the carpets that I couldn't see. There were some spots that he was not able to get up, but that was due to the previous owner not properly handling the stains when they were made. I'm happy to say that we haven't had any allergy issues since the carpet cleaning. Mark was professional and friendly.
Description of Work: They cleaned all carpeted areas of our house to remove cat dander.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

David H.
01/2013
5.0
carpet cleaners
  + -1 more
Bought a rental property and needed carpet cleaning on short notice. They had a quick turnaround time and called while they were on their way. Was courteous throughout and managed to clean a nasty green stain that was in the closet. Quality service at a reasonable price. I would use again. Thanks.
Description of Work: Cleaned 3 carpeted room: living, dining, and master bath and a couple closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Bobbie L.
12/2012
5.0
carpet cleaners
  + -1 more
A very pleasant experience!
Description of Work: I had the carpet in three bedrooms and a living/dining room cleaned. One bedroom had lipstick stains around the bed!! These stains were COMPLETELY REMOVED! It was absolutely amazing how clean and fresh the carpets looked and smelled. I will definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Clean Master Carpet Cleaning
Member, Thank you for the great review! Happy New Year!

Contact information

PO Box 1627, Keller, TX 76244

http://www.cleanmastercarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Air Duct Cleaning,
Drapery Cleaning

FAQ

Clean Master Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Clean Master Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clean Master Carpet Cleaning offers free project estimates.
Yes, Clean Master Carpet Cleaning offers eco-friendly accreditations.
Yes, Clean Master Carpet Cleaning offers a 10% senior discount.
Yes, Clean Master Carpet Cleaning offers emergency services.
Yes, Clean Master Carpet Cleaning offers warranties.
Clean Master Carpet Cleaning offers the following services: We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.
Housekeeping & Maid Services. Window Washing. Carpet Installation.

Contact information

PO Box 1627, Keller, TX 76244

http://www.cleanmastercarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM