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Clean Master Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Since 2000, Clean Master has serviced residential and commercial properties of Dallas Fort Worth and surrounding areas. We are a family owned and operated company that provides quality service by experienced and certified technicians at competitive and consistent rates. For more info about our company, please visit: www.cleanmatsercarpetcleaning.com You can also reach us at 817.253.2867. To view our pricing and/or schedule service go to: www.cleanmastecarpetcleaning.com/requestourservice We look forward to working with you!

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.

Services we don't offer

Housekeeping & Maid Services. Window Washing. Carpet Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 720 reviews

Mary H.
05/2015
5.0
carpet cleaners
  + -1 more
Other companies wanted to upcharge me for the stains. Running my bill up to $500.
Description of Work: They got out all the pet stains two other companies were unable to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Clean Master Carpet Cleaning
[member's name removed] Thank you for your business!

Nina D.
04/2015
5.0
carpet cleaners
  + -1 more
Work was done as requested in a short time. Professional attire and manner.
Description of Work: cleaned the loft area bedroom and steps...applied a stain retardant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for your business and great review!

Lisa B.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Technician was professional and courteous. He was on time and did a thorough job.
Description of Work: Clean 3 large couches, 2 large ottomans, and 2 large chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Clean Master Carpet Cleaning
(removed member name), Thank you for your business and for the great review!

Philip B.
04/2015
3.0
carpet cleaners
  + -1 more
They were alright. I would not use them again. He did his job, but I do not think he did it very well. There were additional charges on top of the Deal. I told him I had more areas on top of what I needed to do. He quoted me how much it would cost to do the extra areas. It is just that I had him do a bedroom. He did not move anything around. I had to go in there and tell him. We are not talking about heavy furniture here. It was just like small toy boxes and stuff like that. The price had to be worth it. I really needed to get in the room and watch him do what he was doing. I feel like I need to get one of the carpets cleaned again. He came out within a week after I purchased the Big Deal.
Description of Work: I purchased a Big Deal for Clean Master Carpet Cleaning. This was pretty much the whole upstairs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Nicholas S.
04/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
Went great as they were quick and did a great job.
Description of Work: Cleaned carpet and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Master Carpet Cleaning
[Member name removed], They you for your business!

Kathy H.
04/2015
5.0
carpet cleaners
  + -1 more
So happy to have found Clean Master Carpet Cleaning. They were awesome. Very professional, great follow through, on time and SO great to work with....they did an awesome job on my carpet and treated my house as if it was their own. Will use again and again! THANKS FOR EVERYTHING CLEAN MASTER CARPET CLEANING! YOU ROCK!
Description of Work: Clean my home carpets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Master Carpet Cleaning
Thank you for the AWESOME review! We appreciate your business!

Ralph S.
04/2015
5.0
carpet cleaners
  + -1 more
Their prices were good, they were punctual and they did a good job. They were professional and they did the best they could.
Description of Work: They did carpet cleaning and deodorizing for four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Craig T.
04/2015
3.0
carpet cleaners
  + -1 more
It was good but it took them a little longer than I hoped.
Description of Work: I had my carpet cleaned in 3 rooms.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$115

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for your business. Sorry if we took longer than expected. We do try to take our time in customer's home to provide the best results. Thank you!

barbara S.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very professional and punctual. He did an outstanding job.
Description of Work: cleaned 4 bedrooms and my sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Master Carpet Cleaning
Thank you for your business and for the great review!

SHERRY B.
03/2015
5.0
carpet cleaners
  + -1 more
I wanted the carpets cleaned before Easter and even though I didn't contact them until late last week, they were able to get us on the schedule for today, Tuesday, March 31, 2015 from 9AM-11AM. Dusty called to let us know when he would arrive. He arrived on time, talked with me about the problem areas, spills and spots, etc. and began cleaning. He treated the spots and cleaned all the carpets before 11AM. I did a 'walk-through' with him and they looked so good I wished I had taken before and after pictures! Dusty was professional and personable. We will definitely call them the next time we need the carpets done and will recommend them to all our friends.
Description of Work: Cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Master Carpet Cleaning
Thank you for your business and great review!

Julia N.
03/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job with the service. They also cleaned my car upholstery. I was very impressed with Mark and Mike. They were right on time, fast, efficient and very friendly. I was very happy with their service overall.
Description of Work: I purchased a deal from them for four rooms of carpet cleaning and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for your review! We appreciate your business!

Lary W.
03/2015
5.0
carpet cleaners
  + -1 more
Good job. Vey thorough
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for your review and for your business!

Charles S.
03/2015
4.0
carpet cleaners
  + -1 more
All went as expected. Good job cleaning.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Clean Master Carpet Cleaning
[removed member name], I am glad everything went well. Is there anything that we can do differently next time to receive an A rating from you? Thank you for your business!

Wayne H.
03/2015
5.0
upholstery cleaning
  + -1 more
He showed up on time - we were given a window of 12-2pm, he called us at 11:45a to let us know he was on the way and should be there around 12:15, and he showed up at 12:15. He knew what he was doing - it was obvious he wasn't just learning the equipment or the process. He knew exactly what to do and how to get in all the nooks and crannies of the furniture. He did a great job - The sofa was about 2.5-3 years old and had not yet had a professional cleaning. We have three dogs, two of whom regularly like to perch upon the sofa. When my allergies really started to manifest, usually while sitting on the sofa watching TV, we realized it was probably the pet dander embedded into the couch. That's when we decided it would be worth the coupon price to have someone come out, and now the sofa looks and smells wonderful. When the technician was done, we had a strong scent in the room from the wetness after the cleaning. So we turned on the ceiling fan, opened up some doors, put box fans in the doors and also put a rotating fan pointed right at the sofa to help dry it out. After a few hours, it was no longer damp to the touch. I must say - having an evening of TV watching without the sniffles and itchy eyes was a wonderful thing to experience.
Description of Work: As promised, the technician came to our place of residence and completely and thoroughly cleaned our wide 4-seat recliner sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Clean Master Carpet Cleaning
[member name removed] Thank you for the wonderful review! Glad you can enjoy your evenings on the sofa without the sniffles! We appreciate your business!

Tom D.
03/2015
5.0
carpet cleaners
  + -1 more
On time did great cleaning job
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for your business!

Imtiaz H.
03/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
I purchased a Big deal for Six Areas of Carpet or Tile Cleaning. I scheduled the service online as well as over the phone. The day of the service, the tech called an hour before and gave me an arrival time. He showed up on time and we walked the house to decide on the spaces that needed carpet cleaning and tile cleaning. He set up his equipment and completed the work. I changed my mind a couple of times about which spaces needed cleaning and he was cool with that. I also added one space for an extra charge. Overall, highly satisfied with the quality of work as well the attitude and demeanor. I would definitely recommend.
Description of Work: The provider cleaned carpets and tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Master Carpet Cleaning
[removed member name], Thank you for your business and for the great review!

Robin A.
03/2015
5.0
carpet cleaners
  + -1 more
Mark returned our call quickly, and we set a day and time to complete cleaning. Mark was on time, and our carpets look incredible. He was friendly, efficient and did an awesome job. We will absolutely use him again. Quality was excellent, he was in and out without any problems!! Do not hesitate to use Clean Master!1
Description of Work: 3 rooms of carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for your business and for the great review!

Kevin M.
03/2015
5.0
carpet cleaners
  + -1 more
Everything went smooth! I plan on using them next month when I move from my apartment!
Description of Work: Cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Clean Master Carpet Cleaning
[member name removed], Thank you for your business and great review!

David M.
03/2015
2.0
carpet cleaners
  + -1 more
There were a lot of spots left on the carpet after the service. The service provider was very nice but the service wasn't 100%/
Description of Work: I purchased a Big Deal for $109 for Four Rooms of Carpet Cleaning and Deodorizing

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$109

Response from Clean Master Carpet Cleaning
[Member name removed], We are sorry you were not completely satisfied with our service. Per our invoice we do offer a 15 day guarantee on our work so that if there are areas that you were not completely satisfied with, we would come back and reclean at no charge. Next time please do not wait 16 months to let us know you are not happy with our service. Thank you!

Katie D.
03/2015
4.0
carpet cleaners
  + -1 more
They did a great job and touched up some spots that needed extra attention.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Darren B.
03/2015
5.0
carpet cleaners
  + -1 more
very quick and professional.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rich B.
02/2015
5.0
carpet cleaners
  + -1 more
It was fine. They came and did what I expected. They came out on time. There was one miscommunication because I had 2 house going to be done, one with the main house and one with the guest house. When I booked it there was something that was left out but the guy took care of it so it was not a problem. The outcome of the cleaning was as expected because the carpet hasn't been cleaned for a long time so I hadn't expected any miracles but they took care of the job and they cleaned as expected.
Description of Work: They took care of the carpets and I have one rug that was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Carol D.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Mark provided the cleaning service, and he did an excellent job. He explained what he thought would be the most appropriate type of cleaning for the job and completed the work efficiently and promptly.
Description of Work: Cleaned upholstery in both the den and formal living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Clean Master Carpet Cleaning
[removed member name], Thank you for your business and for your review! We appreciate you!

Amneris V.
02/2015
5.0
carpet cleaners
  + -1 more
Great Service. Explained what kind of carpet we had and the pros and cons about it. I had no idea. Very nice and thorough.
Description of Work: Carpet Cleaning for 5 rooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clean Master Carpet Cleaning
[MEMBER], Thank you for your business. We truly appreciate you choosing our small family owned business!

Tony V.
02/2015
5.0
carpet cleaners
  + -1 more
The whole experience was professional and excellent. I will call them for all my carpet cleaning needs. I am already scheduling them to come to another family members home.
Description of Work: Cleaned our carpets in a home we just bought. The carpets are 18 years old and original to the house. They cleaned them and made them look brand new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Master Carpet Cleaning
[MEMBER], Thank you for choosing Clean Master!

Contact information

PO Box 1627, Keller, TX 76244

http://www.cleanmastercarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Air Duct Cleaning,
Drapery Cleaning

FAQ

Clean Master Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Clean Master Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clean Master Carpet Cleaning offers free project estimates.
Yes, Clean Master Carpet Cleaning offers eco-friendly accreditations.
Yes, Clean Master Carpet Cleaning offers a 10% senior discount.
Yes, Clean Master Carpet Cleaning offers emergency services.
Yes, Clean Master Carpet Cleaning offers warranties.
Clean Master Carpet Cleaning offers the following services: We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.
Housekeeping & Maid Services. Window Washing. Carpet Installation.

Contact information

PO Box 1627, Keller, TX 76244

http://www.cleanmastercarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM