Mercy Plumbing

Overpriced for amount of work performed and difficulty of task. Never gave a firm price or bid. Invoice exaggerated task performed, which was not accurate. Talked trash about competition. Highly unprofessional, especially around my children.

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It was good. Everything has been fixed!

unknown

Mercy plumbing was the second company that I called. The first one could not come to my home until the next day. Since the leak was getting worse with time, I wanted the repair as soon as I could get it. Mercy was able to come the same day, and arrived at my house only about 1 hour after I called them. The repair was completed in about 1 hour by a single plumber. He had to replace the cracked PVC fitting and reinstall the main cut off valve. Overall I was very satisfied with the service and the repair but I feel the cost at $425 was extremely high. The job took a total of about 1 manhour and the only new parts were the new PVC fittings and perhaps a short run of copper pipe on the valve outlet. He even reinstalled the old valve. If it had not been leaking when he quoted me the price, I would have called another company.

We had been given a quote by the gas company for several thousand dollars to repair a 150 foot gas line from the meter to our pool heater. Mercy Plumbing came out and within minutes determined that only a small section of pipe needed to be replaced and repaired the leak within about 30 minutes and only charged $750. I have been telling all my friends and family to call Mercy Plumbing for all their plumbing needs. They are great guys and really know their stuff!

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Late in the afternoon, John and his assistant Tony turned detective to discover the cause of water damage. Luckily, the walls that needed to be cut were in a closet. After determining the cause to be a pipe coming up through the concrete slab, John clearly explained the procedure and possible complications. John and Tony arrived on time the next morning. We got lucky again when it was learned that the leaky pipe only supplied one downstairs sink. Once the faulty pipe was capped, a T-joint in an upstairs line was created and a PEX pipe was dropped down to supply the downstairs sink. No other walls or floors needed to be damaged in order to complete the work. The job was finished after 4 1/2 hours, which included a run to the supply house. Plus, he was here about 1 1/2 hours the evening before. They vacuumed the area and left everything cleaned up. John charges a flat rate, but was not able to predict how extensive the job would be. He quoted a price for finding the leak and capping it. Then, once he knew what would be required in order to supply the sink, he gave me another ballpark figure to which I agreed. In the end, the bottom line was less than he quoted. Although it was not itemized, I feel that this charge was reasonable given the knowledge, skill, and creative solution that was required. I also feel that another plumber could have easily gone a different and more extensive and expensive way. I highly recommend this plumber for your home needs.

unknown

I had a major plumbing problem at my house which required all new sewage pipe to be installed from my home to the street. I had one prior estimate before contacting Mercy plumbing. Mercy was able to complete the job for LESS THAN half of my 1st estimate. They even worked all the way through a Holiday weekend (Saturday and Sunday) in order to ensure my situation was fixed quickly. They did an outstanding job for a very fair price. My only complaint is that it took a couple of phone calls and SEVERAL days for me to get an invoice/work order for my record keeping.

He came with his young son as "helper.' They were very nice, he was patient, friendly, and a pleasure to deal with. I'd happily call John again.

unknown

At the time my house was built, a clean out wasn't required, but now it is. Mercy Plumbing came in and brought my plumbing up to current code. They were very punctual. They arrived exactly when they said they were going to arrive. It was a long job and took four hours all together. They just kept at it until they were done. It was 8:00 p.m. by the time they had finished. They worked all the way through until it was done.