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BEST HOME SERVICES

Appliance Repair

About us

SAT ONLY BY APPOINTMENT.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

LARGE APPLIANCE REPAIR. ( WASHERS -DRYERS-DISPOSALS-REFRIGERATORS-RANGES-OVENS-FREEZERS-ICE MACHINES AIRCONDITIONING-HEATING.

Services we don't offer

COMMERCIAL OR NON USA EQUIPMENT.

Amenities

Senior Discount

10.00 off repairs w/parts

Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.3
Showing 1-3 of 3 reviews

TONI-ANN M.
03/2007
2.0
appliance repair
  + -1 more
Came over on very short notice. Got the door back on its bar very quickly and was done in 15 minutes or less. I had to ask him to check for leaks since it was leaking after I had bent the door. Never leaked prior to the door being bent and off hinge. He ran a for a minute and said it was not leaking. I ran a short cycle after they left and it was still leaking. I called and he insinuated that maybe it was leaking before I fell over the door. Told me it was probably the seal and that he could come back in a 2 days. I was upset so I let my partner deal with him upon return. He replaced seal and charged another service charge!! My feeling is the seal should have been checked when he was here the first time. I was never given verbal quote or information for any work. So it cost me $235 plus my Angie's list membership to get burned. I should have waited a week for Sears to have someone available. Lesson learned.
Description of Work: Reseated the dishwasher door, replaced gasket the next visit.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$235

Response from BEST HOME SERVICES
I REMEMBER THIS SITUATION, THE DOOR ON THE D/W WAS COMPLETELY OFF THE HINGE PIN ASSY. I PULLED THE DOOR BACK UP AND PUT IT BACK ON. I TURNED ON THE D/W AND IT DID NOT LEAK AT THAT TIME. THE CUSTOMER CALLED BACK A FEW DAYS LATER COMPLAINING IT WAS LEAKING. I TOLD HER THAT REPAIR WOULD NOT MAKE IT LEAK MAYBE THE GASKET WAS BAD DO TO HER USING THE MACHINE WITH THE DOOR MESSED UP. SHE DIDN'T WANT TO HERE THIS. THE FIRST TIME SHE WAS CHARGED THE MIN. LABOR CHARGE. THE SECOND TIME I GAVE HER A PRICE ON THE GASKET (SPECIAL TRIP TO THE PARTS HOUSE TO PICK UP HER PART ONLY) AND SHE WAS CHARGED ACCORDINGLY. YOU CANT SATISFY ALL CUSTOMERS 100 % OF THE TIME , BUT I DO TRY... I HOPE SHE HAS A GOOD DAY ANYWAY AND I'M SORRY SHE FEELS SHE HAS BEEN WRONGED.

SIMON R.
01/2007
5.0
appliance repair
  + -1 more
Mr. Peters is a very knowledgable and honest professional who knows his job inside out. He is very happy to give advice on whether your appliance is worth repairing or not. He was very flexible in scheduling the work to fit my needs. He also does air conditioning and heating servicing and I'll be calling on him once the weather warms up.
Description of Work: He replaced the auto defrost system in the refrigerator on very short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313

FRED V.
03/2005
4.0
appliance repair
  + -1 more
HE WAS VERY POLITE AND SEEMED TO KNOW WHAT HE WAS DOING, HE WAS CLEAN AND COURTEOUS. HE DID WORK AROUND A MEDICAL PROBLEM OF HIS AND I WAS HAPPY TO HAVE HIM DO THAT. HE WAS HIGHLY RECOMMENDED BY A COMPANY I HAD USED IN THE PAST.
Description of Work: REPAIRED FRIDGE DOOR GASKET AND DISHWASHER DOOR SPRING, REPLACED REFRIGERATOR WATER FILTER.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    6037 FRY RD 126-43, Katy, TX 77449


    Service hours

    Monday:
    8:00 AM - 3:00 PM
    Tuesday:
    8:00 AM - 3:00 PM
    Wednesday:
    8:00 AM - 3:00 PM
    Thursday:
    8:00 AM - 3:00 PM
    Friday:
    8:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    BEST HOME SERVICES is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 3:00 PM

    Tuesday: 8:00 AM - 3:00 PM

    Wednesday: 8:00 AM - 3:00 PM

    Thursday: 8:00 AM - 3:00 PM

    Friday: 8:00 AM - 3:00 PM

    BEST HOME SERVICES accepts the following forms of payment: Check
    No, BEST HOME SERVICES does not offer free project estimates.
    No, BEST HOME SERVICES does not offer eco-friendly accreditations.
    No, BEST HOME SERVICES does not offer a senior discount.
    Yes, BEST HOME SERVICES offers emergency services.
    No, BEST HOME SERVICES does not offer warranties.
    BEST HOME SERVICES offers the following services: LARGE APPLIANCE REPAIR. ( WASHERS -DRYERS-DISPOSALS-REFRIGERATORS-RANGES-OVENS-FREEZERS-ICE MACHINES AIRCONDITIONING-HEATING.
    COMMERCIAL OR NON USA EQUIPMENT.

    Contact information

    6037 FRY RD 126-43, Katy, TX 77449


    Service hours

    Monday:
    8:00 AM - 3:00 PM
    Tuesday:
    8:00 AM - 3:00 PM
    Wednesday:
    8:00 AM - 3:00 PM
    Thursday:
    8:00 AM - 3:00 PM
    Friday:
    8:00 AM - 3:00 PM