American Air-Customs, Inc.

appliance repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 40 years of experience serving the greater DFW area, American Air-Customs, Inc. is your solution for all your cooling and heating needs and we are proud to service and repair all makes and models of appliances. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. We are family owned and operated. Satisfaction guaranteed!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 226-250 of 259 reviews

kent L.
01/2020
4.0
All in all they were solid on time and honest. However, they were unable to fix my problem so the money for the service was money not well spent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Walker H.
01/2020
5.0
Very professional, very courteous. Got us taken care of

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Darrell E.
01/2020
5.0
Arrived right at the time they said they would. Quickly found the problem with or appliance. Very honest and straightforward with the assessment and explanation. I definitely appreciated their honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Francis A.
01/2020
5.0
I liked their honesty, I was told I would be treated like family and I was. Joe went and checked out the refrigerator . He advised me I was better off purchasing a new one, with parts and laborit would not be worth fixing. I appreciate his honesty. Will definitely recomend to family and friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Evyan T.
01/2020
5.0
Randall and Joe were excellent. They pinpointed the issue in about 2 minutes, and then advised me on what was best for my money. Would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
01/2020
5.0
on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas F.
01/2020
5.0
Great experience, I was contacted almost immediately after requesting quotes for a dryer repair at 9pm! They stated they would call me in the am to setup a time, they called, set up the time, the service team member contacted me when he was on his way, showed up handled the repair beautifully and left by 10:30am. He was very customer focused and made sure I understood what he was doing and why the less than two year old Maytag dryer needed repair. Overall great experience with the company and employees!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susie G.
01/2020
5.0
Fast & Thorough I Highly Recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angel C.
01/2020
4.5
The two technicians that came out are very knowledgeable, professional and HONEST,they did tell us no work was necessary and answer all our questions giving us some advice. Happy to pay their service call fee.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Pat w.
01/2020
5.0
They were punctual, polite, professional, knowledgeable, explained everything thoroughly, and I will definitely use them again. Pat W

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John H.
01/2020
5.0
Very knowledgeable and courteous staff. Will definitely use them again. I appreciate honesty and reliability and they demonstrated such in their actions. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Becky H.
01/2020
5.0
This company was prompt in returning my call. They were out to my house within hours of initial call. They were friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura L.
01/2020
5.0
They responded very quickly, got me on the schedule immediately. They showed up when they said they were goin going to and we very friendly, polite and answered all of my questions. I will be using them in the future for other appliances that might fail me. I had a clogged garbage disposal line to my dishwasher they fixed very quickly and tested everything out before leaving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason F.
01/2020
5.0
Fast service reasonable price. Thanks guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
01/2020
5.0
Joe was incredibly honest, told me my dishwasher wasn t worth fixing and I would be better off buying a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kara G.
01/2020
5.0
I highly recommend American Air. They were extremely knowledgeable. They tackled 2 appliance projects and completed the jobs quickly and thoroughly. Their prices are a great value for the money and they were polite and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Candace B.
01/2020
5.0
This was my first time using this company and I was extremely pleased. I would recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark C.
01/2020
5.0
Professional and timely response. Knowledgeable and honest. Definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gary b.
01/2020
5.0
Great service and very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

appliance repair

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

American Air-Customs, Inc. accepts the following forms of payment: CreditCard
Yes, American Air-Customs, Inc. offers free project estimates.
No, American Air-Customs, Inc. does not offer eco-friendly accreditations.
No, American Air-Customs, Inc. does not offer a senior discount.
No, American Air-Customs, Inc. does not offer emergency services.
No, American Air-Customs, Inc. does not offer warranties.

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed