Seaback Roofing & Restoration

Wonderful , We had a timely return call from John Seaback we discussed the best time for them to come out after my new Hardiplank is complete. John gave us confidence in our choice from 2009 in the response of customer service today. Thank you John. No doubt we will use Seaback Roofing in our next home as well. Best Regards, The Wilkins

this is the 2nd time I have used seaback and was very satisfied both times. they are professional and quick, but very thorough.

Called in the AM, roofers were available that afternoon. They showed up on time and diagnosed problem quickly, including looking at roof from top and in the attic. Contractor left cell phone number to call in case of additional repairs or questions.

They are very good. I knew them, and that is why I picked them out. I was pleased to find out that they were on Angie's list later on; but I knew what I was getting into when I hired them. It was a first class experience.

The crew arrived with the materials and supplies, which were placed where I directed. Work began promply at 8:30, taking an hour break for lunch and stopping at 8:45 pm, leaving at 9:00 pm. The crew completed the job with minimal landscape damage and did not disturb our neighbors.

Once the work started it went very quickly. Clean up was complete. They have a program whereby if you recommend them to someone who buys their services, you will receive a discount; also you receive $100 discount if you allow them to put their sign in your yard. Watch out that promised credits are actually given to you. Frankly, I have concerns whether I would use this company in the future - I cannot grade them A on all details.

Richard asked to measure at a time I couldn't be there, which was fine with me. Didn't hear back for several days, but then got a phone message requesting a few answers to help fine tune the estimate. The questions were appropriate and indicated a high degree of professionalism, but by then I had settled upon another contractor who has responded sooner. Nonetheless, I was impressed with Seaback's courtesy and professionalism.

We had damage last September from Hurrican Ike. We had a roofing company replace our roof in November, but the sales rep had not included gutters in the first bid. We asked them to give us a gutter bid, but they never came back for the gutter estimate, so this summer we began to search for another company. I understand that roofers don't always want to do small jobs (especially since there is still a lot of work in this area from the hurricane), but Seaback returned our call promptly, had someone out within a week to do the estimate, and then performed the job the next week. The workers did an excellent job and the price was very reasonable.

Professional, prompt, fulfilled contract with good quality work at price quoted.

They called me back right away, came out very quickly and gave me an estimate. When I called to schedule the job, they set a day right away. I was very pleased with the work.

It went very well. They came out to see the house and then dropped off an estimate on a bunch of work I talked about besides the hurricane damage. They broke down the estimates so that we could pick and choose what we wanted done. We decided on just the hurricane damage repairs for now and will call them in a while to do the other work. They called me back quickly and I explained what we wanted done, Johnny set a date to begin work. He then called back a day later and said they had a cancellation and he could come the next day. He gave a time in the morning for their arrival but explained that they might be late as they were planning to stop to get supplies. They were about 45 min. late and came with a crew of men. Several began working on the chimney while the others worked on the gutter repair. All work was completed in 5 hrs. They completely cleaned up everything and gave us the can of paint they used so that we would have it to match any other jobs we need done. The work is beautiful, the chimney matches the rest of the house perfectly even though it is made of completely different material. I was more than happy with their work, not one complaint about it from start to finish.

Overall the job went well. The roofers had some wrong shingles at first and were going to use them until we objected to the managment. The next day the crew sat in the yard all day because the correct shingles were not delivered, so the job took 2 days longer than estimated. Once that problem was resolved, the new roof looks fine. I did have some problems coordinating between the contractor and insurance company about payments and documentation.

We contacted them shortly after Ike for an estimate to repair/replace roof. Very prompt and attentive. However, we wanted an estimate for comparison and they wanted to work directly with the insurance company. Since we were not comfortable with that, we did not go with this company. We did have them do a temporary repair to stop continued water damage. The subcontractor they were using charged us way too much for this. The manager investigated this and aggressively worked to find out what happened. Ultimately, Seaback refunded most of our money.

We had planned on having this contractor do both exterior and interior hurricane repairs. They would never return our calls. When we called them different people would tell us conflicting information about cost and dates when repairs might begin. Once begun, the roof was completed quickly. However someone on the roofing crew picked up my cell phone that I dropped while getting out of the car and promptly made several calls to Honduras. Cell phone was later returned and we were promised to be reimbursed for the calls. Think we will have another contractor do the interior work.

They came out to give me the quote and their prices were very competitive. The workers who came to gave me the bid were very professional. They are looking at doing our siding also.

They are very good, easy to work with, polite and friendly. They showed up on time. He cleaned up after himself and did a few extra things for us as well.

They were very professional and they did really quality work. I was really satisfied, and any concerns I had, they would address. I would recommend them to others.

Seaback Roofing and Restoration had to rip off four layers of old roofing. They were quick and cleaned up very well. I like that they were so honest about a mistake that was made.

They did a very good job. At first I was unsure of the process but they were able to make it clear to me what they had to do. Everyone was courteous, friendly and the roof turned out great.

I DID NOT CALL THEM. I USED THE FIRST COMPANY I CALLED. THANKS FOR THE HELP.

Poor service. We will not use them henceforth. Look at their ratings. We are not the only ones with complaints. Why does Angie's list rate these guys so high?

Marvin Davis came out and he was not only professional, he was courteous and gave us a very fair price. I gave him paint I thought matched the trim but it didn't and when I called to tell him he said he would find paint that matched. I was impressed because I was prepared to have to argue to get him to return and finish the job. He was even considerate enough to remember to knock as to not wake up my infant. Great experience and will use him again.

Never called back after leaving a message.

Seaback Roofing sent out Marvin, who checked the roof for possible loose tiles and/or upturned flashing. Marvin found no problems with the roof and explained what might have caused the interior float/tape loosening from the interior wall. Marvin was timely, polite, and I trusted his diagnosis completely. If for any reason, I would have a roofing problem in the future, I would not hesitate in calling Seaback Roofing again.

I called this company twice to request an estimate for roof repair. Both times I was told someone would call me back. I have never received a call back. (The other company I called gave me an estimate and repaired my roof within 5 days.) I was extremely displeased that I never got even a call back.