Repipe Specialists of Texas

They did a good job, it was clean and efficient. They had to call for a second contractor to do the sheet rock work. I was impressed with the team that was working for them, The team of 4 walked thru the whole house first to see where they would cut and minimize the work and time. I saw their advertisement in our Sunday paper.

Great! I was terrified to commit to the job/money. So glad I finally sucked it up and just went with it. Good decision.

They were great. They did a great job. It was a good price. They were very courteous and quick. They were super friendly and helpful. 

Excellent, very pleased with the work done.

Overall it went well- I would recommend this company. I will try to break this project down into parts. Project was to repipe home with Pex pipe and repair sheet rock 1) Pricing- I knew going in this was going to be expensive. We had original 52 year old US galvanized steel pipe running through our attic. We were blessed only to have one leak during the time we owned the home, but could also see rust in our water and pressure issues when multiple fixtures were running at the same time. Got a couple of quotes in the $8 to $10k range from reputable plumbing companies which did not include sheet rock repair. Decided to do some more research and came across Repipe Specialist. Got a quote from them for $6273 which included sheet rock repair. I liked the idea that repipes were all they did. 2) Quote and Sales Pitch- This was night and day compared to the others. We did a walkthrough and the salesman (Steven) notated all the fixtures and lines that needed to be replaced. He brought along samples of the Pex pipe (Uponor) and the copper lines to show they use nothing but the best. I left that consultation feeling good that I understood what the job entailed and that this company knew what they were doing. 3) Warranty- I will go ahead and mention it now because this is one of the main reasons I decided to go with them- lifetime warranty on parts and workmanship as long as we own the home. 4) Note- Repipe Specialist subcontract out the work to licensed and insured professionals- I didn't mind as long as the job is done right and they have a good relationship with their subcontractors (which they do). 5) Plumbing Company- OSO Sanitary Solutions pulled the permits and did the actual repipe. Overall they did a great job. They completed the work in one full day and the communication and scheduling were excellent. We had one small setback as the inspection failed for some minor leaks at the shower fixtures, but OSO came back out right after the inspection and fixed it. The next day the inspection passed. I had to have OSO come back out during the patching process to assist with a replaced line and they responded very well. 6) Sheet rock repair- We were put one day behind by the inspection so the earliest we could have expected to get the sheet rock repaired was Friday. Custom Homes Osario (I believe this was the name of the patching company) was contracted to do the work. The gentleman I spoke to said Friday was iffy but it would it would probably be Monday. I get a call from my wife right before 5pm on Friday and said there was a crew there to take a look at the work. We didn't get a call prior to them showing up unexpectedly so that was definitely an issue. I told them to reschedule any work till Monday as it was too late, but they wanted to check out what the job entailed (which was fine with us). We asked what time they were to be back and one of the gentleman said Monday morning- which was the perfect time for us as we have a one year old that takes afternoon naps. I took off Monday and waited till mid morning to call the company as no one had showed yet. The gentleman I spoke with said the crew would be there in the afternoon to do the work. This was upsetting to us because I knew that a little communication could have alleviated these two issues. The communication was superb to that point- so I guess I had certain expectations. The large crew showed up right after noon and they worked for 3-4 hours to get the patching complete. They did a great job and they were all very nice. So by Monday 5pm we were done with this project. 7) Overall- I would do it again. Looking back I feel the price was right and with any big project like this you will have some setbacks. I feel the communication and scheduling was good and bad, but the work was great. In the end I have new pipes in our house and they are guaranteed for life, which is a good feeling.

Just as planned and promised

My ratings need explanation because it is a result of two different services by two different subs under Repipe Specialists. Salesman Stephen was excellent and knew his stuff. They start off high then start coming down for this reason or that, then he matched the piping bid that I had from a good plumbing company I have used in the past and trust. I knew the sheetrock repair was going to be extensive and I knew that cost was going to run at least $800, unless I did it myself. So basically I signed a $8000 contract that comprised of $6800 for the repipe and $1200 for sheetrock with the logic of paying a little more for lifetime warranty and a company with a good track record who does this all the time. They have a finance deal available with Wells Fargo. 10% down and remainder financed for 1 year w/zero interest. Oh, and review the contract thoroughly for completeness and if you require texturing may sure it is noted to be included in the price. Salesman got a little pissy with me over the phone and threatened to hang up on me when there was some confusion with the sheetrock guy. When I sign a turnkey contract for 8 grand, I don't expect to have to chase contract details and/or coordinate agreement with sheetrock guy by offering them a few bucks or the price of a beer or whatever, as was suggested. I'll give him a pass, but as an experienced salesman dealing with anxious homeowners, I wouldn't think me saying 'I am not negotiating ****' would provoke an immediate response of hanging up on me. Before you go on to read my 'sheetrock' saga below, I will make mention that they will do a contract without the sheetrock and you can do it or hire someone else you might know or already have used in the past. If had a single story house, I wouldn't have included sheetrock. Typically a single story is going to be much less invasive and minimal sheetrock repair. They contract with a plumbing company out of Spring, Texas (EPW Services) which from what I understand performs 95% of their repipes. The day the work was scheduled, a 6 man crew showed up as scheduled with a heads up call they were on their way. Had a supervisor and a senior supervisor on the job. End of the day, repipe was finished for both bathrooms up and down. 2nd day crew of 4 completed the repipe for kitchen, utility room, and wet bar in a half a day. I can't say enough good about these guys. They definitely were a well coordinated team. Senior supervisor by the name of 'Boy' (I know but that is his real name) was outstanding on every point, working and supervising and coordinating and communicating with me. That is vital to a homeowner who is not sure just what to expect from what is a pretty major construction job in a short time frame. He advised me of a couple of duct issues I had in the attic and a sewer vent pipe that had been broken off from a previous re-roof job and helped remove 4 old doors that I didn't even know was up there. Sean and the rest of the crew were very good and I was actually surprised at how much care and effort they put into covering and protection of surrounding areas, including of course the installation, etc. All in all, very pleased. I had a couple of relatively minor issues in the days to come with my noticing a couple of supply hoses interfering with lavatory pop-ups. Longer hoses or extensions were an easy fix. Then in the downstairs bathroom I was getting a popping noise when flushing the toilet. Part of the pipe in the ceiling was fastened a little too low on the rafter and was actually laying right on top of the sheetrock and popping against it when the toilet valve shut off the water. Actually having retired from E&C business, I saw this before it got sheetrocked and had a concern about just that, but I let it go and didn't mention it. Had to open the ceiling twice to get that fixed to my satisfaction, but it was just one of those things. EPW was always prompt and responsive. Gold star in my books! After the repipe is completed, take stock of what little insulation you might need to replace and get it in place prior to sheetrock repairs or have it available for them to install if they will agree to it. They insulate all the pipes in the attic and outside walls as much as possible. The sheetrock side of the work was a bit of different story. It started off rocky with only 2 guys showing up and only one could speak English and he was obviously upset at the extent of cut-outs requiring repair. All I know is 'Carlos'...don't know if he had a company name or what. The one guy who could speak English left for a period of time without communicating that he was leaving much less when he'd be back. That's when I discovered he had not covered up my brand new vanity top in downstairs bathroom and had debris and tools all over it. Yeah, I was upset. The size of the job should have been communicated and they should have shown up with at least 3 or 4 people. Owner sent over 2 more guys about 6 p.m. that evening trying to hurry and finish. I wouldn't sign off on the work. Had owner do a walk thru with me next morning and he agreed to fix what I wanted fixing. When finished to my satisfaction, the quality of their finished sheetrock work was good. The coordination and process to get there was stressful. Right now after I have repainted, you wouldn't even be able to tell where the cut-outs were. I'm just going to say it. If you employ people who can speak no English, then I am going to assume they are wetbacks aka as illegal. Also you might tell them that some of us gringos may not be fluent in speaking Spanish, but we understand enough to know what you are saying is inappropriate and you wouldn't say it if you thought the homeowner understood. Probably one of the most annoying thing for me is that not once did I ever get a heads up from the sheetrock company owner or anyone that they were on their way over. Two of the follow up times I had them just show up unannounced after missing the day they were supposed to show up. Yeah I'm retired and at home most of the time, but you are just going to show up assuming someone will be at home? To conclude...I will say that Repipe Specialists of Texas Lisa Arismendez (Regional Operations/Customer Service Manager) gave me every assurance that they are working to resolve any issues of coordination and communication and have taken steps to do so. I believe that. I would and have recommended this company to friends of mine. So while I wrote this critical review, I feel like everything can't go perfectly and I know I am a picky person to deal with. All in all at the end of the day, everything was resolved to my satisfaction and all is good!

The job went very well and it was a pleasant experience. One plumbing company gave me a rough estimate of $12k to $14k for the work. Repipe Specialists of Texas offered to complete the entire job for around half that amount. This included (1) demolition of the existing galvanized pipe and repiping the house with PEX including all sink and fixture connections and new hose faucets around the outside of the house and garage and (2) sheetrock patching and repair in the few places where it was necessary to open interior walls. Repipe Specialists of Texas subcountracts the plumbing and sheetrock crews and they were pleasant, professional, and easy to deal with. I noticed one issue that the plumbing team quickly corrected. One of them had installed copper pipe and elbows that were connected to PEX piping inside the walls for the new outside hose faucets. Initially they had used galvanized steel strapping and galvanized screws to secure them. When I point out to the team lead that copper pipe needed to be secured with copper straps and brass screws because the dissimilar metals (copper with galvanized) would cause a galvanic corrosion problem, he quickly corrected the problem. This work was on investment property; however, given the pleasant experience and good valued of the work, I will be calling Repipe Specialists of Texas when I have my home repiped.

Well - they did job in one day

sales / installers / drywall patchers were all very nice and professional. Pipes are all are working great - hot water gets to showers and kitchen sink much quicker and the leaks have now stopped....

Very professional, on time.

Called well-known Houston plumbing company to check it out for me. Due to age of my pipes and nature of the leak, was advised my best bet was to re-pipe entire house. They gave me a bid of $13,000 which a thought a little out of my price range. I had seen an ad for Repipe Sepcialists and decided to have them give me a bid, which came in at $6,178. So that's who we used. They showed up on time and were done within two days. They were neat, clean and did a professional job. I have no problem recommending them.

The work was done in the time frame that was quoted to me

Excellent work, very clean and neat. Three days as predicted.

Steve from Repipe explained the repipe process and it seemed like the way to go. It was a difficult job as there isn't much attic space so they had to cut more sheetrock than normal but did a great job. The crew that came out were super nice and professional. Needless to say we are so glad we went with repipe. I would highly recommend them if you need new plumbing.

Excellent, re pipe and sheetrock that was done beautifully.

These guys are awesome, I recommend these guys to anyone.

they arrived on time and got right to work, were extremely professional and each member of the crew had a specific area assigned to him. They completed the job in one day. They insulated all hot water lines in the attic and also the outside lines. When finished they cleaned up every area where they had worked. The new water pressure was fantastic! I would recommend Repipe Specialist to anyone who is in need of this type work.

They came right on time. What sub contractor ever does that? Stayed until the job was finished to our satisfaction.

Service was exactly as promised. Could not have been more pleased. From my first contact with the company until the final walk through, every aspect of the repipe was as contracted for. Cannot say enough about the 3 gentlemen who did the actual work. They were prompt, knowledgable, professional, patient with all my questions & a pleasure to have working in my home. I would recommend Repipe Texas to anyone considering having this type of work done. In fact, I already have! Thank you to everyone at this company who was involved in the process!

Everything went very well. You will have to get someone else to repair the areas on the walls where they had to cut out. Which wasn't an issue because we are getting our house remodeled.

Our repipe went very smoothly, they showed up on time each day. They explained all of the work that they would be completing and showed where they would be working. They cleaned up everyday before they left. After completion they showed all of their work and answered all question. They provided an excellent service and I would recommend this company.

unknown

We have a 1644 Sq. Ft. three bedroom, two bath one story house. They replaced the 39 year old galvanized iron pipe with PEX plastic pipe. They replaced all the shutoff valves thru out the house with ball 1/4 turn valves. They replace the three outside faucets with new ball faucets. They did it in one day. After the city inspector checked the work out, They sent their sheet rock man to patch all the access holes they made all over the house. He fixed them in one day and you can't see where the holes were. We are very pleased with the job.

Very well. Staff are very friendly and they clean up after themselves. Very Professional