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Francys Pool Service

Swimming Pool Company

About us

We are a family owned company and have been established since 2001. We work to get your issues solved with a quick and professional manner! Our main guy is Miguel, who is here to give you the peace of mind you are searching for by servicing your needs. We appreciate all of your consideration and hope to speak to you soon!

Business highlights

24 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 1-25 of 422 reviews

Ronald K.
04/2024
5.0
I recently had my pool resurfaced by Francy Pools Service, and I could not be happier with the results. From start to finish, the team was professional, punctual, and exceptionally tidy. They ensured everything was done on time and the quality of work exceeded my expectations. The attention to detail was evident in the outcome, and the clean-up afterward was impeccable, leaving no trace of construction debris. I highly recommend Francy's Pools Service to anyone looking to have their pool resurfaced. Their commitment to excellence is truly noteworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Edward R.
07/2023
1.5
They left the plaster looking great. I have more leaks than when I started this project. Their threat to file a lien when the 10 thousand additional dollars were charged to fix the pipes that are still leaking was horrible. Biggest waste of $55,000.00 that should be investigated! I hope Angie's has some way to help this mess!

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
2.0


Vlad R.
02/2023
5.0
After working with many other contractors for various size projects around our home, I have to say that Francy stands head and shoulders above all. She is a true professional and her team is well coordinated and provide a high-quality work and a very reasonable cost. From the beginning, Francy gave me a very fair quotation â I had no need to negotiate it. Also, she was always on time and spot on with the project time estimates. We have removed nd rebuild the pool concrete decking and the whole project took a little over 1 week â exactly how she estimated even though we had a couple of rainy days in between. There was absolutely no need for me to chase her or here team, they were always on time, and actually they have accommodated our schedule a couple of times without any problems. As with any large-scale project, weâ ve also run into some unforeseen repairs (existing leaks on the waterline â not caused by her team, old pool light fixtures no longer available that requiring plaster adjustments). They have made the repairs and had a very fair cost for the unforeseen modifications. Other contractors I have worked with knew that these changes would give them the opportunity to overcharge â never the case with Francy. Sight damage made to the scupper while braking the concrete were quickly brought to my attention by the team â while other contractors would hide these minor damages. Of course, they fix it with no problem but, I want to point out that these small details are a testament to Francyâ s accountability and professionalism. I usually donâ t write reviews and, if so, I definitely donâ t write that much but she excel in all aspects: quality, cost, efficiency, promtness and accountability.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Perapon F.
02/2023
5.0
Na

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph U.
12/2022
4.5
Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wilfredo S.
10/2022
5.0
Great job. Very responsive. Delivered as promise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Giovanni B.
10/2022
5.0
Great team

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria M.
10/2022
5.0
Very satisfied with the work that was done. They replastered and replaced my tile, my pool looks absolutely amazing. They had the best price in town. Got over 10 quotes and they were by far the most reasonable. I was a little skeptical about hiring them at first because they didnâ t have an actual website but I am so glad I took the chance cause I am very satisfied. Miguel was very responsive and knew what I was looking for to satisfy my needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lilly H G.
10/2022
5.0
They are extremely honest, responsive, and competitively priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas S.
10/2022
5.0
These are good people, and they did a good job. My pool is beautiful

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

terry m.
09/2022
4.0
They are a little high price, but good work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$1,100

Dennis H.
05/2022
5.0
I had gotten a few quotes from other pool companies but asked the right questions and had the right answers. My pool plaster was long overdue for resurfacing. Miguel ( owner ) was very courteous and responsive. I hadn't considered changing old tile but Miguel extolled the esthetics new pool tile would make. I was reluctant but relented. I went with the glass mosaic tile. I peek thru my fence and noticed how the colors shifted with the light and angles. BEAUTIFUL! I'm not a fan of contractors who can't wait to cash the check but don't exert that same energy for doing a good job. FRANCYS POOL SERVICES went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$9,100

Noemi K.
05/2022
5.0
It was a breath of fresh air to find a company responsive, professional, friendly, and showing up when they said they would. I was provided a consultation with Olivia and she showed me options and gave me suggestions based on my pool. The technicians were amazing - professional and focused. They did an amazing job in a matter of days. AWESOME, PROFESSIONAL company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard M.
05/2022
5.0
I had the pleasure of Olivia, the work was setup and completed a week later. The pool technicians were professional and quick, backed by generous 2 year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray H.
04/2022
4.5
equipment is working as expected

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine T.
04/2022
4.5
Miguel is fast and efficient

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Richard W.
03/2022
5.0
Fantastic company. They were able to solve the problem within minutes. I am going to make them my go to company for pool equipment repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael z.
01/2022
5.0
I'm satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Joel J.
12/2021
5.0
Miguel is a great pool repair guy- he's not there to just sell you new equipment. He was able to fix my existing heater for a fraction of new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Jim S.
11/2021
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Nick M.
10/2021
5.0
Miguel came out in less than 5 hours, identified the issue and fixed it immediately. Great service and was very easy to work with. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mary Ann J.
10/2021
4.5
Experienced, friendly and very polite.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Kevin B.
09/2021
4.5
Quick and easy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$2,500

Dale L.
07/2021
4.5
Miguel is very experienced, timely and gets the job done right the first time. I have used Francy's Pool repair service twice this year. Once for a pool component install and once for a plumbing repair. Parts fee was fair and labor cost well worth his fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

sandra f.
07/2021
5.0
It was great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5020 Charwon St, Houston, TX 77093


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

Swimming Pool Company

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed

Francys Pool Service accepts the following forms of payment: CreditCard
Yes, Francys Pool Service offers free project estimates.
No, Francys Pool Service does not offer eco-friendly accreditations.
No, Francys Pool Service does not offer a senior discount.
Yes, Francys Pool Service offers emergency services.
Yes, Francys Pool Service offers warranties.

Contact information

5020 Charwon St, Houston, TX 77093


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed