We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
I called Direct appliance care to fix my dishwasher after it stopped draining properly, and I am extremely pleased with the service. The technician arrived right on time, quickly identified the clogged drain as the issue, and had it fixed within an hour. He was knowledgeable, courteous, and took the time to explain what had caused the problem and how I could prevent it in the future. The price was reasonable, and the dishwasher is now working like new. I appreciate the professionalism and efficiency of the team and will definitely use Direct appliance care for any future appliance repairs. Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Denise M.
09/2024
5.0
The name says it all to begin with. Straight to the point when it came to fixing my refrigerator. The technician was extremely professional, sincere, and most importantly knowledgeable. He was able to put it into words for me to understand the issue firsthand. I will most certainly hire them for any future appliance care in my home and recommend to family & friends so they can assure great customer service. It was a pleasure doing business with them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dean H.
09/2024
5.0
Working with this company was nothing but a pleasure. The technician was easy to communicate with both before and during the scheduled repair. He took the time to listen to and resolve all of our questions and concerns. He even took the time to follow up with me to make sure i didnt have any issues several days later. The repair seemed very difficult from our perspective but we could tell it was done correctly and thoroughly by someone with indepth knowledge of the product. The technician was also very respectful of our home in both dameanor and cleanliness. I would recommend this company to anyone having issues with an appliance in their home and i will definitely be contacting them again in the future if i have issues with other things around the house. 5 Star Service to say the least.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph T.
09/2024
5.0
I recently had Direct appliance care come out to fix my refrigerator, and I could not be happier with the service! From the moment I scheduled the appointment, the team was professional and accommodating. The technician arrived on time, quickly diagnosed the problem, and had it repaired in no time. He explained everything in detail, so I knew exactly what was wrong and how it was fixed. Their pricing was fair, and they even followed up to make sure everything was working properly. I highly recommend Direct appliance care for anyone needing appliance repairs. They are reliable, efficient, and provide excellent customer service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Contact information
8219 Moon beam rd, Houston, TX 77088
Service hours
Monday:
3:00 PM - 6:00 PM
Tuesday:
3:00 PM - 6:00 PM
Wednesday:
3:00 PM - 6:00 PM
Thursday:
3:00 PM - 6:00 PM
Friday:
3:00 PM - 6:00 PM
Saturday:
3:00 PM - 6:00 PM
Sunday:
Closed
Service Categories
appliance repair
FAQ
Monday: 3:00 PM - 6:00 PM
Tuesday: 3:00 PM - 6:00 PM
Wednesday: 3:00 PM - 6:00 PM
Thursday: 3:00 PM - 6:00 PM
Friday: 3:00 PM - 6:00 PM
Saturday: 3:00 PM - 6:00 PM
Sunday: Closed
Yes, Direct Appliance Care offers free project estimates.
No, Direct Appliance Care does not offer eco-friendly accreditations.
No, Direct Appliance Care does not offer a senior discount.
No, Direct Appliance Care does not offer emergency services.
No, Direct Appliance Care does not offer warranties.