For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 713-425-0364! ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7! License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.
ARS provided the great service that they promised. They said they would provide same day service and they did. The workers were very professional. They were honest and told me exactly what the problem was if there was a problem. I appreciated that honesty. I trusted them to make sure my home was safe.
Description of Work: They came to my home to check that all of my appliances were electrically safe. They also checked all of my outlets, cords, and circuit boards in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
Jonathan C.
02/2006
4.0
heating & air conditioning/hvac
 + -1 more
The quality of the unit was great and their service was great. The main difficulty I had with these people was financing. The payment plan fell through. I financed it through other means. I was approved, but the paperwork got mixed up somehow. Im really happy with the unit and the service they provide on it. So far it has worked great and the thermostat too.
Description of Work: We had an air conditioner unit installed and the thermostat repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
02/2006
5.0
heating & air conditioning/hvac
 + -1 more
ARS did come on time. They are very professional and courteous. I paid for the air conditioner and the installation together. They did a really good job and had it hooked up fast. It works really good and I am satisfied.
Description of Work: They installed a new air conditioning unit for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
02/2006
5.0
plumbing
 + -1 more
The plumber was very courteous and the company gave me a nice discount for being a senior citizen. If felt they had great customer service and the job was done very professionally. The plumber that came out was very nice and did a great job. It was a good experience.
Description of Work: ARS Rescue Rooter fixed my garbage disposal. He took out a big piece of celery that was stuck in my old garbage disposal in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
CHERRIS W.
02/2006
4.0
heating & air conditioning/hvac
 + -1 more
ARS did a pretty good job for us. The work was done in a timely manner. Since it was a minor repair, they were able to take care of it pretty quickly. We got exactly what we wanted. The air conditioner has been working just fine since they fixed it. Their pricing was not the cheapest, but for on the spot service, we were very satisfied. We plan to use them in the future. Everyone was nice and the service man was very respectful of our home.
Description of Work: They repaired the coils on our air conditioner and also provide regular maintenance.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
02/2006
5.0
plumbing
 + -1 more
ARS gave me a warranty for their work although I have never had to use it. I feel they do excellent work and are very professional. I have used them for a long time now. The workers are polite, courteous, and on time. They cleaned up the mess from the pipe and didnt leave anything for me to pickup.
Description of Work: They repaired a leaking pipe in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
DOUG W.
02/2006
5.0
electrician
 + -1 more
ARS responded to our service call in a prompt manner. What we liked was the way the serviceman pointed out exactly what was wrong and what the costs would be. He was very polite and we trusted his judgment. The repair didnt take long at all and when he finished, he swept up the mess and got our approval. The outlet works great and the refrigerator runs properly now.
Description of Work: They replaced a faulty outlet for our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
02/2006
5.0
appliance repair
 + -1 more
ARS Service Express did a very good job. They were very nice and the price was great. I have not had any problems with it since they fixed it. They came when they said they would. The serviceman was polite and professional.
Description of Work: They came out and fixed my electric stove. I dont know what was wrong with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
02/2006
5.0
plumbing
 + -1 more
ARS took our call quickly, followed up by an estimate for installing a new hot water heater. Their prices were a little high, but they were able to explain the warranties and they have good quality products. The installation was scheduled as soon as we agreed on a day, and the technician was right on time. He did a quick, professional job and cleaned up very well.
Description of Work: ARS came to one of the houses we own in Houston and installed a new hot water heater. They took out the old heater and hauled it away. They hooked up all the wiring and tubing and cleaned up all the mess.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
02/2006
5.0
plumbing
 + -1 more
ARS comes out once a year to fix a bad sink that I have. Their employees are very knowledgeable, professional, always on time, and courteous when I ask for their help. They came right out when I called and got the job done quickly. As long as I keep the sink, I will keep using this company.
Description of Work: They came out and fixed my clogged sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
02/2006
1.0
plumbing
 + -1 more
ARS Service Express came to unclog a drain, but never completed the job. I had to hire another company to come out to fix it. The new company only had to remove a hair ball from the drain and it was fixed. It bothers me when a company doesn t do what it says its going to do. I wont use them again.
Description of Work: They fixed my pipes in the kitchen and my bathroom.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$260
Michael M.
02/2006
5.0
plumbing
 + -1 more
We were given an estimate before they came to do the job. It only took them about 40 minutes to unclog the drain, which was very fast. We were real satisfied with the work and they were very professional.
Description of Work: We had a slow drain in our sink and they unclogged it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RICK H.
02/2006
4.0
heating & air conditioning/hvac
 + -1 more
ARS are always on time. They have a guarantee that if they are not on time you get their service for free. They always explain to me what was wrong and what they fixed. I think that they are very professional and are good to work with.
Description of Work: They came out and worked on my air conditioner, however I do not remember what they fixed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
02/2006
5.0
plumbing
 + -1 more
ARS employees worked quickly and had the job finished in less than an hour. I had them do some plumbing in my house and they did a great job. I have not had any problems with the work that they have done. I have used this company for the last ten years to do other projects around my house. The employees were polite, helpful and they cleaned up after themselves. It was nice to not have to worry about watching over them to get the job done.
Description of Work: They made a service call to our home to un-clog a plumbers hub in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
02/2006
5.0
plumbing
 + -1 more
ARS did a good job of fixing my backed up toilet. I am real old so I expect things done right so I dont have to worry about it anymore. It has worked just fine ever since they fixed it. The gentleman that came was very polite and professional. I felt that the price was very good, so I dont mind to pay for good work.
Description of Work: They fixed my backed up toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
02/2006
5.0
plumbing
 + -1 more
The gentleman was very nice and finished the job quickly. The experience was totally good. I thought the price was a little high, but they came right out to fix it and had everything working in no time. I would hire them again as I feel I was treated fairly. They do quality work.
Description of Work: I had a sink blockage that burned out the motor in the disposal, which they fixed. ARS put in a new disposal and fixed a couple of water leaks in my faucets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
NORELL L.
12/2005
5.0
heating & air conditioning/hvac
 + -1 more
I haven't had any problems with either system since they installed them. They come twice a year to service them unless a problem arises. I would recommend to others. I used them to service my system in my old house, as well. They are reliable.
Description of Work: ARS Service Express serviced our heater and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
12/2005
5.0
heating & air conditioning/hvac
 + -1 more
We had a new air conditioner and furnace system installed in our house. We had a lot of problems with the original company that put it in. We had to call a new company to fix up the mess so we called ARS, and they did a fabulous job. First they cleaned up the mess, they sucked the water out of all the vents, and put in the correct amount of vents. The whole system had to be removed, and put together again as some of it wasn t put together properly. ARS removed the old one from the attic, and put the new one back in. We have had no problems since, and would recommend ARS too other people, we will be calling them for all our servicing, and repair needs.
Description of Work: ARS SVC Express installed a new air conditioner and heating system in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
12/2005
3.0
gas leak repair
 + -1 more
The gas line that was leaking was behind a wall, so I removed the wall & all they had to do was install a $2 valve, which took 10 minutes, & they charged me $250. I felt that was a total rip-off, so I wont use them again & I sure wont recommend them.
Description of Work: They installed a valve to the gas line, due to a gas leak.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$250
SUSAN E B.
12/2005
3.0
plumbing
 + -1 more
I called American Home Shield (house insurance) & they arranged for ARS to come out. They were prompt; they explained the problem which was a leak in a pipe from the bathtub. They fixed the problem in about 20 minutes. This was covered under the insurance plan; I only had to pay the $45 deductible. I was happy with the overall experience.
Description of Work: ARS Plumbing repaired a leak coming from our bathroom into the bedroom.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$450
12/2005
5.0
heating & air conditioning/hvac
 + -1 more
They are an excellent company, and have done a variety of services for me. They are an international group.
Description of Work: ARS Rescue Rooter fixed the plumbing, air conditioning unit, and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
12/2005
5.0
handyman service
 + -1 more
I am very satisfied. They always call after the work is done to make sure there are no problems with it. They always show up on time, and tell you how much it will cost before they start servicing. They are very professional, polite, and I have never had one problem with any work they have done. I highly recommend this company to others. I use them on a regular basis.
Description of Work: American Residential Service checked, serviced my furnace and air conditioning, and also did some plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
12/2005
3.0
plumbing
 + -1 more
My opinion of them is kind of good & not so good. First of all, they are supposed to be on time & if for some reason they are not on time, they are supposed to deduct $50 from your bill. Well, they were 2 hours late & I have still not received the check from them. Other than that, I think that they did a wonderful job. These guys did some good quality work. I felt that the price was really high, but the work was good so I am not going to complain about the price.
Description of Work: Some of the pipes in my home were leaking, so I had to have them repaired.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$150
12/2005
5.0
plumbing
 + -1 more
ARS has been my plumbers for a few years now, we replaced a sink and toilet in our bathroom and they did the work. It was great no problems at all. We called them when the tub overflow valve went out and the tub overflowed and ran into the kitchen ceiling. We had an awful mess. ARS came right away and took care of everything. They are very professional and punctual when I call them. Their prices are a little high, but they're good.
Description of Work: ARS SVC Express replaced a sink and a toilet for us in the bathroom and we also called them when our tub overflow valve went.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
12/2005
4.0
heating & air conditioning/hvac
 + -1 more
ARS is a member of the better business bureau and this is why I called them. ARS did find a problem in the unit and had fixed it for me. The problem was fixed the same day, which was great. The quality of work was fine, with all of this in mind, I can gather that ARS is a professional company and do great work at great prices.
Description of Work: ARS came out to check the ventilation in my air conditioner.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Insulation,
Sewer Cleaning,
Drain Pipe Installation,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs,
Wells and Pumps
FAQ
ARS Rescue Rooter Houston is currently rated 4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ARS Rescue Rooter Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS Rescue Rooter Houston does not offer free project estimates.
No, ARS Rescue Rooter Houston does not offer eco-friendly accreditations.
Yes, ARS Rescue Rooter Houston offers a 10% senior discount.
Yes, ARS Rescue Rooter Houston offers emergency services.
No, ARS Rescue Rooter Houston does not offer warranties.
ARS Rescue Rooter Houston offers the following services: Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.