Aqueduct Plumbing Company, LLC

Nice and friendly people

Good customer service definitely recommend

I would have given a perfect review but they did not show up for the first appointment. I realize it was a holiday and bad weather but wish I had a quick call and just rescheduled which is what we eventually did. Very nice people and also cleared a bathroom sink that a previous plumber did not do a good job on. I will definitely use them again and referred them to my sister for a toilet repair as well!

Aqueduct was very cost effective for lighting my gas water heater.

I the plumber did not have to dig a hole for pipe was in plain sight only about 4 in Long all he did was cut and glue took him less than 10 minutes and they charged me $140 was trying to charge me 200 and some odd dollars they should only charge me like 50 or 60.

It cost me $477.00 for this company to service my tankless water heater. What did I get for my money. Let me tell you what I didn't get. I didn't get a Master Plumber who knew what they were doing. I didn't even get a Plumber. The assistant came out, put in some valves and ran some cleaning solution thru the system. That didn't fix the problem. He called for technical assistance with Rheem, but was left on hold. So he told me I needed to call and let them know that he thinks there is something wrong with the mother board, so they can send out a new one for him to install. Said it would cost $150.00 for the installation. I will not be giving this business another penny. $477.00 should have gotten me a Plumber who would have run a diagnostic and ascertained the problem. The unit was giving a code 11. I needed someone who is experienced with tankless water heaters to come out and service my unit. I blame the owner &/or supervisor, not the employee. He seemed to do a good job putting in the valves and running the cleaning solution. He called his company. When the problem wasn't fixed they should have sent out someone with experience. A Master Troubleshooter (as one of the reviewers I read received). I feel I was robbed.

Great job and customer service.

They contacted me immediately even though it was after 5 pm. They worked with my time constraints, and arrived when they said they would. I got a master troubleshooter, because my water tank is old. He was able to fix my problem quickly for a great price, and figured out some complicated issues with my old house's plumbing. I will definitely start using this company for my plumbing needs

Punctual, courteous and explained what they were going to do m.

Aqueduct gave a bid lower than the rest, got the job done right away. The job was done efficiently, effectively, and to my complete satisfaction. I would hire them again, they did an excellent job.

Communication was great, which is very important! They quoted me a great price after several other vendors provided unreasonable recommendations and estimates. I will be using them on future issues.

Had trouble in communicating with the estimator, contractor and company owner! Had to call them and send emails a few times before they respond! Our area in Clear Lake needs double permits, one from the city of Houston and the other from Clear Lake Water Authority. We still have not gotten the one from CLWA!

This service was great have used several times for plumbing needs in the past five years.

They are the best

Billy and his whole team are great to work with. They were responsive, honest, and reasonable with their work. They even helped us save money on the job they performed by advising us on what we could do and what our options were. We highly recommend them!

Need to thank you for the military discount for Services provided by your highly trained personnel. It shows your appreciation for all liberties enjoyed, but not taken for granted by this great nation's military which fights so hard to maintain daily. Your returned call and response time, to arrival and all work completed are truly exceptional. Your company's work ethics are extremely above your competitors to say the least! I would like to mention your ground troops by name:Wilmer Cruz & Josh. Their teamwork and individuality abilities makes them the epitome of hard work, diligence, and pillars of strength and gives your company great moral beliefs today and forever tomorrow. I seriously and sincerely request a Pay Increase for these two deserving Plumbers. Because of your people,you are the BEST!!!

Quick Response. Quality Job done to our entire satisfaction

The professionalism that was presented, along with great work ethics was more than appreciated. Great job!

They did a great job.

Thankful it was a simple fix. Courteous and professional.

Aqueduct was great! They were able to come out the same day and give us a quote, and would have done the work the next day if not for the rain (outdoor job). They came the following day and did a great job and we are very happy with the work that was done.

They came out right away and checked our hot water heater. Did not find anything wrong but turned up thermostat. Did not charge.

He was very nice. But was late for showing up. But his work was good!