A knowledgeable, professional plumbing contractor who believes that mere "customer satisfaction" is a disappointment. We want to leave an impression; we want "customer enthusiasm!
Billy came in the first day and after reviewing the work I needed to be done, he provided a quote the next day. I was satisfied with the quote, so we scheduled the work for the day after and his work came in, did all that I needed to be done in an efficient and neat manner. The price quoted was very reasonable. I will definitely use Aqueduct again if the need arises. Very satisfied customer!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roxanne A.
01/2019
5.0
I needed a gas leak repaired late in the day and Aqueduct accomplished the job early that evening. Very pleasant people to deal with. Definitely my new plumbing company!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$287
Margot B.
11/2018
5.0
They came more or less when they said they would, AND they came within a day of my first cry for help. They talked to me before they made any changes to the proposed work, as the situation evolved, and the thing they fixed has stayed fixed. This puts them very top one percentile of plumbers I have worked with. And seriously, the repair men were really just good people to have in one's house -- direct, businesslike, appropriate, decent, even kind.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Martie C.
11/2018
2.5
They were on time but now I have to have some additional work done. There is still a possibility of leaking
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
3.0
$4,200
Christian C.
08/2018
4.0
N/A
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Anya R.
08/2018
4.0
I find this company to be honest and high quality of work. Ive used them before at two different homes and will continue to use them. Their prices are extremely reasonable but you may have to be a little patient waiting on them to arrive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Tabetha M.
08/2018
5.0
Aqueduct did a great job installing a new water heater. The crew arrived early and completed the job in 3 hours and left no mess! Billy was very responsive to my questions which I appreciated. Price was fair and reasonable. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Glen N.
07/2018
4.0
I called this company to repair a water main-to-residential joint. They did that and I ended up deciding to replace the entire residential run from the street to the house. They did a good clean job trenching the new line, installation, and covering up the trench and cleanup. Their pricing seemed very fair to me. I encountered language barriers with some of the trenching crew, but I consider that equally my fault. Only real reason for four stars is that I had to call to confirm appointments etc. However, when I did call I was treated very well and had my questions addressed. Overall excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Dianne W.
06/2018
1.0
I would like others to know how these guys damaged my ceiling by breaking a pipe in the attic and leaving water heater leaning to one side.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
0.5
Dinna W.
05/2018
4.0
.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
susie a.
05/2018
4.0
The plumber was knowledgeable and took his time to make sure everything was done correctly. The water heater was bigger (shorter and wider) than our old one so had to squeeze it into the space allocated for the water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
3.5
Yes, I recommend this pro
Priscilla W.
04/2018
5.0
Very helpful, very kind. Timely work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gourie A.
04/2018
5.0
The customer service was great and the plumbers were knowledgeable. They took the time to make sure everything was done correctly, and came back to fix some gas piping that was done incorrectly (my fault, not theirs) free of charge. The prices quoted were the average price for the services. I would recommend and hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ERIC L.
03/2018
3.5
Very professional and completed the job in good time.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Jennifer H.
02/2018
5.0
Extremely willing to work with you. I would definitely recommend this company to ANYONE that needs a good and dependable plumbing company. They really went above and beyond what they needed to do and I appreciate that so much! They had my home completely re-piped within one week and everything was put back together nicely. #1 in my book!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$21,000
Andre M.
02/2018
5.0
Very nice and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leon G.
01/2018
3.0
I used them before and they did a great job. I decided to use them again and they didn't show for the scheduled appointment. I emailed them and they said they would be back the next day. They didn't show again, so we called them this time and they said they didn't know who we were and didn't have us scheduled even though I showed them the email chain that I had been talking with them.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
3.0
JOHN L.
01/2018
5.0
Professional, prompt, courteous, dependable service. We experienced a leaky pipe causing the ceiling to collapse. The response was immediate. Repiping was accomplished in a timely manner. Billy and Henry are very knowledgeable. The work crew was courteous, worked hard, and cleaned up each day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rob M.
01/2018
5.0
Very friendly staff and easy to work with. Minor issue was fixed quickly and correctly. Great company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$2,200
Michael H.
01/2018
5.0
Quick and fast service and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$150
Dan D.
08/2017
5.0
Great work and services and they are fair, they are not trying to rip customers off like roto-rooter
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
plumber,
water heater installer,
gas leak repair service,
sewer cleaning company
FAQ
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 9:00 AM - 4:00 PM
Aqueduct Plumbing Company, LLC accepts the following forms of payment: CreditCard