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22 years of trusted experience
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YesEmergency Services
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Reviews
4.61,688 Reviews
Showing 1026-1050 of 1688 reviews
BARBARA G.
01/2013
plumbing, wells
+ 0 moreI called last week for someone to come replace the pump for our washing machine water..it was a few days later they came to do the work
Description of Work: Replaced pump for washing machine water
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Yes, I recommend this pro
$947
Claire P.
01/2013
plumbing
+ -1 moreI called last week and booked an appointment between 8 a.m. And noon on Friday the 4th. I took off work to be there and I received a call at 11 a.m. That the appointments were messed up and they weren't coming. I rescheduled for Saturday the 5th between 8a.m. And noon. I just called and they didn't have my appointment until a time slot between noon and 6 p.m. The communication was poor and I don't appreciate the poor customer service. I have cancelled the service and will go with another company.
Description of Work: I needed to have my ice machine hooked up to my sink and add a valve for the piece. This is simple yet, I have no experience in installing the equipment to the get the line connected.
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$100
Carol M.
01/2013
plumbing
+ -1 moreThey are more expensive than others.
Description of Work: Their work is excellent.
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Yes, I recommend this pro
Cyndi & Ritch H.
12/2012
plumbing
+ -1 moreOverall meeting-----------EXCELLENT!
Description of Work: Dave Najera with Abacus Plumbing came out today to give an estimate and perform a service. Dave was filled with good expertise info! And, he was right on time!!!! He gave me some great info on the company and services they provide. The estimate didn't "fit the budget" right at this moment, but I will be using them in the future. Ritch Holmes
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Yes, I recommend this pro
$49.95
Marilyn W.
12/2012
plumbing
+ -1 moreTheir man, who was a really nice guy, worked hard to unplug a drain and also insisted that some of our double drain fixture wasn't up to code, that it was redundant, so he fixed all that. And then he signed us up for this membership program. They were extremely responsive, and the work was good, but I just can't afford them..
Description of Work: Unplugged a drain and convinced me to buy a membership type service that I didn't need.
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$200
Mike J.
12/2012
heating & air conditioning/hvac
+ -1 more(Sorry, pretty much told the story above) We are still debating if we are going to give them another try as we still have a free inspection due on our AC's in the spring.
Description of Work: As you know Abacus has a good reputation as a plumbing company and now are branching out into AC/Heating services. They have a new plan called BAM. This allows one to have their air conditioners and furnaces checked each year for $99.00! It is a great plan and you get all your units serviced so it is a good savings so we thought we would give them a try. The technician showed up on time and with what appeared to be a trainee. We advised them that we wanted to sign up for the BAM plan and they filled out the paperwork and proceeded to inspect our heating system, We have our heating system inspected each year before the winter season. After completing their inspection they stated that our heating system was fine but noticed that our flue pipe coming off the upstairs unit is improperly installed. They stated that they noticed this by accident as the trainee had bumped his head on the pipe. The cost to install it correctly would be $800.00. In the meantime do not use the upstairs unit as it could leak out carbon monoxide. As we have had our heating system inspected annually since we purchased our home in 2000 this seemed a little strange as no other company had mentioned this problem, therefore we decided to get a second opinion. We called John Moore who we normally used. The technician came out, inspected the pipe and then called me to come up into the attic. He stated that it looks like someone had cut the metal bindings holding our piping in place as well had disconnected one of the joints of pipe. The JM technician assisted me in re-connecting the pipe and temporarily strapping the pipe until I could replace the broken hangers. JM as they did not perform any services they did not charge us. I was very suprise about the unprofessionalism of Abacus since I have heard nothing but good things about their plumbing services. One would think if you are starting a new business section that you would want to start out having good service.
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$100
Cody H.
12/2012
plumbing
+ -1 moreThe company answered the phone promptly, scheduled a technician for the next day (it was not an emergency). The technician called before coming, and showed up during the allotted time. He was friendly, knowledgeable, and promptly made the repair.
Description of Work: Plumber repaired a pinhole leak in a copper pipe inside of the bathroom wall. This was done by cutting out the damaged pipe from a valve, and splicing a new piece in.
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Yes, I recommend this pro
$125
Larry C.
12/2012
plumbing, drain cleaning
+ 0 moreThey are very good and the cost is reasonable. They were professional and did what they said they would do. I would use them again if needed.
Description of Work: We have used Abacus Plumbing in the past for our septic system.
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Yes, I recommend this pro
DAVID M.
12/2012
plumbing, drain cleaning
+ 0 moreAbacus was quick and responsive. They were very professional, and it appears they did a good job unclogging our sink. They used specialized power equipment, which made quick work of the problem. However, we had two guys here for less than 30 minutes, and our total bill was $300 - which included a $50 trip charge. I feel like $150 would have been a fair price for such a quick job that required such a small amount of time. Seems like overkill for a small job.
Description of Work: We had a standard sink clog in the master bathroom.
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$300
Jill F.
12/2012
plumbing
+ -1 moreI am moving into a new house and was calling plumbers off of Angie's list to get quotes for the plumbing work that needed to be done per the detailed inspection report with pictures. When I called Abacus (which I was excited about having seen their trucks around town and having read good things on Angie'slist reviews), I was sorely disappointed. First off, The sales agent was short and snotty. Which I was willing to let slide, except when I asked if I could email over the info and have her send me a bid she refused. Claiming I would need to pay an additional $40-$50 for one of their agents to come out and evaluate the work before I could even have it done. THIS IS RIDICULOUS! This is the first plumber I've found that hasn't been willing to work with me. So, I definitely won't be working with them!
Description of Work: Looking for quotes on work for a new home based on inspection report.
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$1,000
Response from Abacus Plumbing, Air Conditioning and Electrical
Carolyn B.
12/2012
sewer cleaning
+ -1 moreAbacus Plumbing's quote was high. We also felt that they didn't diagnose the problem correctly after getting a quote from another company. He was very nice and polite but just misdiagnosed the problem.
Description of Work: We got a quote from Abacus Plumbing for our sewer line.
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Margaret M.
12/2012
gas leak repair
+ -1 moreThe work was done properly. The worker was pleasant and he worked quickly. He cleaned up and left nothing behind. Do call them but only if you don't mind how much the work will cost.
Description of Work: Abacus installed a very short line (approx. 1 foot run) from the gas meter to a new gas dryer. The dryer was being delivered the next day, so the gas line had to be installed immediately. The plumber said that the line to our outdoor gas grill was installed improperly underground. He said we were out of code. So, I agreed to a properly installed line. He disconnected that old pipe and left the pipe in the ground. He installed the new line above ground and attached to the house with a snap connect hose at the end to attach to the grill. That run was less than 20 feet. The worker agreed to disconnect two gas lanterns in the same area that we never use. Those gas lines were also left in the ground where they were. Abacus did tell me the price ahead of time but I incorrectly assumed that the work would take quite awhile and would require digging up all the old lines and refilling the holes, so I agreed. But, the old pipes were all left where they were and work was done in just a few hours with just the one worker. The work is satisfactory but the charge was over $1000! Included in that price, we got some kind of a "membership" for a year. The "membership" is for a "free" inspection and "priority" response time from Abacus. However, my husband almost fainted at the cost, knowing he could have done the work himself if he had time. We will not call Abacus for the inspection, because if work is needed, their prices are too high. We had all our sewer pipes replaced since then. We did not call Abacus for one of the estimates knowing what their rates are.
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$1,000
Response from Abacus Plumbing, Air Conditioning and Electrical
Scott S.
12/2012
plumbing, water heater repair, gas leak repair
+ 1 moreI've used Abacus a few times in the past. They do EXCELLENT work. They are very thorough, very professional, very polite. They are, however, very expensive. If you're looking for a company that will definitley do the job correctly, I would go with Abacus.
Description of Work: Abacus plumbing did some adjustments to the gas line and vent for my water heater.
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Yes, I recommend this pro
$500
BRENDA S.
12/2012
plumbing
+ -1 moreIt went very well. The toilets were probably original to the 1965 house and were unstable. The prices charged by the company are high but the work and professionalism are very good.
Description of Work: Replaced 2 old leaking toilets and plumbing underneath.
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Yes, I recommend this pro
$2,000
Tonya G.
12/2012
plumbing
+ -1 moreI really enjoy working with this company. When I got the initial work, I received quotes from 3 companies, and they were definitely the least expensive. I've continued to use them for maintenance since receiving this initial service, and my technician, Bob Connolly, is great, and working with Abacus is always easy. They never try to oversell you and they are very good about educating you on things around the house. With repeat services, they are careful to make sure that the same technician comes out to your houdr, if possible, which is very important to me. I really enjoy working with them.
Description of Work: Repair major leak in home, change of fixures in bathroom toilets.
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Yes, I recommend this pro
$1,000
Judith E.
11/2012
plumbing, water heater repair
+ 0 moreI had the house re-piped by another company, and was not satisfied with the finishing -- hose bibs, toilet cut-offs, etc. I called Abacus to come in for a second opinion, and liked what they proposed as fixes. They also pointed out that my hot water heater was not up to code and was also close to needing to be replaced, so I got a new one as well. The work that Abacus did was what I had expected the first company to do, and even exceeded my expectations. The hose bibs were solid, they replaced all the flex hoses to the faucets and toilets, and the water heater installation was beautifully done. For single women who need a reliable company, I would definitely recommend Abacus. They get it right the first time. I also joined their club and saved 15% on my bill -- very nice!
Description of Work: Fixed bad work done by another company, installed a new water heater.
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Yes, I recommend this pro
$4,000
Diane S.
11/2012
plumbing
+ -1 moreResponded same day as called & work done was excellent. Fair price & good company.
Description of Work: Repair of water heater supply line leak.
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Yes, I recommend this pro
$200
Eric S.
11/2012
drain pipe, sewer cleaning
+ 0 moreWork was performed during day while I was at work. Crew still was on site when I returned home both days. The work by the plumber and by the digging crew seemed diligent and conscientious. I have no complaints.
Description of Work: Replaced sewer drain line from house to municipal sewer. Trenched, replaced PVC drain pipe, installed clean-out accesses, refilled trench, put grass back. Job took two days to complete.
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Yes, I recommend this pro
$3,800
Cherilyn P.
11/2012
plumbing, drain pipe
+ 0 moreI recommend if you want to spent lots of money and your plumbing problem is an under the slab leak use Abacus Plumbing, ask for Paul. His presentation does not come across well at all. However once you sit and talk with him Paul is extremely knowledgeable of under the slab repairs and I feel he would do an excellent job. My personal opinion about Abacus Plumbing is they spend too much money on advertisement/overhead therefore; their prices are exceptionally higher than other plumbing companies are.
Description of Work: Estimate was only done for an under the slab leak.
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Yes, I recommend this pro
Randall D.
11/2012
heating & air conditioning/hvac, plumbing, water softeners, gas leak repair, drain cleaning
+ 3 moreIn each service we determined a problem. Called Abacus and a professional tech arrived promptly and on time to diagnose and recommend services. We accepted and Abacus completed service as described and within quoted price.
Description of Work: Abacus Plumbing and Air Conditioning has done a wide variety of work. Fixture replacement. Drain cleaning. Toilet maintenance. ReplAce full air conditioning system. This company offers excellence in all services provided. Each Tech is well trained and expertly knowledged. We would recommend Abacus to anyone needing plumbing or air condition services.
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Yes, I recommend this pro
$6,500
Karen K.
11/2012
plumbing
+ -1 moreNotice wet carpet in upstairs bedroom outside of vanity area...not coming from the sink, but through the baseboard. Called Abacus at 7am after sending an email Sunday afternoon to have someone come out asap. I was told they did not receive my email sent through Angie's list and that someone would be out this am and would call approx. 30 minutes before they showed up at my home. At 12:15pm I called Abacus again and asked if someone was coming today. I was then told that I had an appointment for Wednesday morning. I explained that I was told there would be someone out today (Monday) morn to check on the situation. I was then told someone would be out this afternoon. I wasn't confident at all after this run around. I called another plumber who showed up in 1 hr. and cancelled appt. with Abacus.
Description of Work: Had a leak upstairs oozing out of the baseboards.
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Kenneth K.
11/2012
plumbing, drain pipe
+ 0 moreThe original quote was between $11000 and $12000. Unfortunately, when they got into it, they had to expand the scope of work a little bit which wasn’t their fault. They had to re-route the water line in my house, so it was another couple of $1000. I had a galvanized pipe and it kept leaking. I didn't want to spend money on the new water line, but I didn't want to spend money on the galvanized pipe and had to replace everything. They told me how many days it would take and they made the schedule. The work was great and they really did a good job. They also supplied a contractor to catch the holes in the wall. Their subcontractor who caught the holes did a very good job. I had no problem with the quality. They did very good work, but I wish it was less expensive. I called around to get other prices; their price was average and everybody else was in the similar ballpark.
Description of Work: Abacus Plumbing replaced the water line in my house.
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Yes, I recommend this pro
$14,000
Darrell B.
11/2012
plumbing
+ -1 moreHe said he would have to charge me for a service call. But he was practically at my home already! I told him thanks, but no thanks. John Moore made a separate trip to my residence later to give me an estimate, without the obligation to pay for a service call. I gave John Moore the job. I thought it would have been good P.R. for the Abacus tech to look at my situation and give me an estimate while there, without any thought of fleecing me for a service call that, for that situation, had no overhead cost. Thank goodness it's a buyer's market in THIS business.
Description of Work: Had defective outdoor faucet attached to house. Was trying to get estimates to see what it would cost to fix. Noticed an Abacus plumber in a company truck, parked at my next door neighbor's home. The tech appeared to be drawing up paperwork in his vehicle for my neighbor. I asked him if I could have a moment of his time, when he finished, to look at my faucet and give me an estimate.
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Response from Abacus Plumbing, Air Conditioning and Electrical
Deborah F.
11/2012
plumbing
+ -1 moreI asked for work on a rental house. A plumber showed up the night before he was scheduled, which unnerved the tenant, who was not expecting him. Then when the plumber did show up the next day, he rang the doorbell, waking the tenants. Obviously, the dispatcher had not shared that this was a rental unit. I had asked the dispatcher what sort of appliance I should buy before I made the appointment, and she said she' have someone call me. No one did. So I guessed what type of fixture I needed and called and told the dispatcher when I made the appointment. The plumber obviously was surprised when I showed him the fixture and mentioned it wasn't the best quality, so the dispatcher must not have told him. But since they don't anything other than standard fixtures on their trucks, I knew I'd have to supply it or be charged for a second trip. I really think they'd save time if they (1) gave ballpark estimates over the phone, and (2) let the plumber talk to the customer.
Description of Work: I have used Abacus several times. They tend to be good plumbers but communication between dispatcher and plumber is spotty at best. When you pose a question to a dispatcher, you tend to get no response. And the plumber rarely knows what you tell the dispatcher. Because the plumber doesn't call before coming, this can lead to problems.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$600
Barbara Y.
11/2012
plumbing
+ -1 moreInstead of going into the walls, they cut into the kitchen floor and they did a good job. What I liked is that they did an excellent job. The person who came out was very good, he was a master plumber, and he called for help when he needed it. I didn’t get an estimate because I had water pouring down and I needed it taken care of immediately. I have used them before and I have been very pleased with their work. They may be a little more expensive but they are well worth it in my opinion. The quality of work is excellent.
Description of Work: I used Abacus Plumbing because I had a water leak in the walls that run through the upper floor into the lower floor, in the kitchen.
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Yes, I recommend this pro
$3,000
Contact information
4001 Kendrick Plaza Dr, Houston, TX 77032
http://www.abacusplumbing.netService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling
FAQ
Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras
Contact information
4001 Kendrick Plaza Dr, Houston, TX 77032
http://www.abacusplumbing.netService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day