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A - 1 Tops Services

Heating and Air Conditioning, Electrical

About us

Here at A-1 Top Services, we take pride in offering high quality and dependable services checking your system inside and out with our special Manifold equipment to let you know if is working with the right efficiency.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

A/C & Heating and Indoor Air Quality, Geothermal, Walking Coolers and our Patent Invention, Cooling and Heating your house with your pool and save energy.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-18 of 18 reviews

Nancy J.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
They got here a little late but once they did they went right to work and were through a little after 3 PM. I was very pleased with their work and they cleaned up after they finished and you couldn't even tell they had been here. I received pictures by e-mail of what it looked like in the attic and it looked great. Would definitely recommend them.
Description of Work: They took out an old A/C and Heating System and put in a new Trane System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,235

Sharon S.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and knowledgeable.
Description of Work: pre-season a/c check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl H.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything was perfect. The workers was professional and did the work within the day.
Description of Work: He install a new central A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you [Member Name Removed] for trust in A-1 Tops Services, remember to call in fall for your next check up . Gregg Berens

ed S.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the work. Good quality work.
Description of Work: Installed a new complete A/C and Heating system,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you Mr. [Member Name Removed] for trust in us, we are here to serve you anytime. Gregg Berens A - 1 Tops Services

Bob W.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
They're very thorough and professional. They're very reasonable with the cost of the repairs and I've been happy with their service.
Description of Work: We have a service contract with them for maintenance services and repairs. We've used them for cleaning, check-ups and major repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you [Member Name Removed] for being a loyal customer. Gregg Berens A - 1 Tops Services

Kevin S.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
I've been using them for 15 years. Super high integrity and very honest company.
Description of Work: I have a maintenance agreement with them. They recently came for an HVAC check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you [Member Name Removed], I really appreciate your review and you know you can count with A-1 Tops Services Gregg Berens A-1 Tops Services

Sharon B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt and very good at what they do. Their prices are reasonable.
Description of Work: They service our HVAC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you [Member Name Removed], is good to know that our customer appreciate good work. Gregg Berens A - 1 Tops Services

Stephen R.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
They are the best AC company I've ever used and I had used quite a few before them. They get it right and work on my daughter's house.
Description of Work: AC work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you [Member Name Removed] for trust in A - 1 Tops Services, we are here for our loyal customers. Gregg Berens A-1 Tops Services

Judy B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Been using them for about 5-6 years now. They are very prompt, very good, very reasonable. Very professional. I would highly recommend them.
Description of Work: They installed new heating. They do annual maintenance for heating and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stuart Y.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
I wouldn't go with anyone else if I was still in Houston.
Description of Work: They managed and maintained an old system (20+ years) and then they replaced it for me. I had a maintenance contract -- they came twice a year for routine maintenance (transferable when I sold my house). They also kept in touch with me during the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from A - 1 Tops Services
Thank you [Member Name Removed] for your good review and for trust in A - 1 Tops Services all these years. Gregg Berens A - 1 Tops Services

Tom M.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
I've never had any problems! He did what he said he would do and completed the job on time.
Description of Work: The air handler and thermostat were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Response from A - 1 Tops Services
Thank you [Member Name Removed] for your nice review and thank you for trust in me all this time. Gregg Berens A - 1 Tops Services

Carol S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
They were very good, very thorough and efficient.
Description of Work: Routine heating and AC maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you [Member Name Removed] for your good review, you know we always try to do our best. Gregg Berens A - 1 Tops Services

Brandon L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
I would give them an 11 on a scale from 1-10. Very knowledgeable, got the work done on-time and did what they said they would do. Very satisfied with the work. He took the time to thoroughly explain what happened and what he was going to do to fix it. He gave me options and allowed me to choose which option was best for us which I really appreciated.
Description of Work: AC work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you [Member Name Removed] for your good review, is good to know that our customers really appreciate good work and knowledge. Gregg Berens A - 1 Tops Services

Carol S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with it. The owner was very knowledgeable and personable. The price was very good and they did a great job.
Description of Work: They Installed out heating and AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thanks for your review and thanks for all your appreciation. Gregg Berens A-1 tops Services

Danelle Kim M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They don't charge us. The quality of work is very good. I've never had a problem with them. It's been very good because they're contracted through our home warranty.
Description of Work: They did an annual check-up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A - 1 Tops Services
Thank you Danelle for your review and for trust in A - 1 Tops Services. Gregg Berens A - 1 Tops Services

Tina H.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Greg is very honest and dependable! He educates you on your HVAC system and explains ways to repai your system without completely reinstalling a new system, if possible. I never felt pressured when I decided to get a new system. I knew that I would get a great price and it would be installed correctly, Since then, I call Greg to service my HVAC system every year!
Description of Work: I first hired Greg because my overflow pan overflowed and my ceiling caved-in when I was 8 months pregnant in July, 2006. It was my first house and no one explained to me about the necessity to service my HVAC system. Greg was awesome! He cleaned out the lines, replaced my old rubber pipe with PCV and gave me the best education on my A/C and furnace, how they worked and how to keep them operating efficiently. Later that year, I had Greg replace my entire A/C and furnace, and I have used Greg every year to service my HVAC system to keep it running at its best and Carbon Monoxide-free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A - 1 Tops Services
Thank you [Member Name Removed] for your good review, we really appreciate customer like you. Gregg Berens A - 1 Tops Services

Stuart Y.
05/2010
4.0
heating & air conditioning/hvac
  + -1 more
I called Saturday and had to wait until Monday on the hottest weekend of the year so far. They arrived as promised and resolved my concerns within 2 hours.
Description of Work: Overflow pan had caused float-switch to stop A/C. They cleared the drain, siphoned out the water, inspected the unit and re-charged the freon.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$170

Response from A - 1 Tops Services
Thank you [Member Name Removed] for your good review, is my job to serve my customers all the time. Gregg Berens A - 1 Tops Services

TOM N.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
I would use this company again and would recommend them to my friends.
Description of Work: Breaker for the A/C in the breaker panel was replaced. I have an old federal breaker box and breakers are not readily available; but they found one for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A - 1 Tops Services
Thank you Mr. [Member Name Removed] for your review and for the appreciation to our Company. Gregg Berens A -1 Tops Services

    Contact information

    8950 Westpark Dr, Houston, TX 77063

    http://www.a-1tops.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    TALC B9351C
    Trade License Locale
    TEXAS
    Trade License Authority
    HVAC
    Trade License Expiration
    08/07/2018

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical

    FAQ

    A - 1 Tops Services is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    A - 1 Tops Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, A - 1 Tops Services offers free project estimates.
    Yes, A - 1 Tops Services offers eco-friendly accreditations.
    Yes, A - 1 Tops Services offers a 5% senior discount.
    Yes, A - 1 Tops Services offers emergency services.
    Yes, A - 1 Tops Services offers warranties.
    A - 1 Tops Services offers the following services: A/C & Heating and Indoor Air Quality, Geothermal, Walking Coolers and our Patent Invention, Cooling and Heating your house with your pool and save energy.

    Contact information

    8950 Westpark Dr, Houston, TX 77063

    http://www.a-1tops.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM