Hill Country Pool Management is the only name you need to know for everything related to the care and maintenance of your swimming pool. Pools are fun but they can also be a headache, especially when you want to use it and the water is green and the pump isn't working. Put your mind to rest. Call Paul at Hill Country Pool Management. They'll give you all the fun with none of the headache!
Hill Country Pool Management is efficient, knowledgeable and reliable. They get the work done & they do it right. My pool has never looked better!!! Not only do they do an excellent job maintaining my pool, they have also taken care of all issues that have come up as well. (leak, repaired autofill, fixed pump...) They even found a leak after 3 different plumbers couldn t find where it was. If you re looking for a reliable, capable pool company, Hill Country Pool Management is the one for you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy S.
05/2020
5.0
They are prompt and consistent.7
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jason R.
03/2020
4.0
Easy to work with and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Annette C.
02/2020
5.0
Very knowledgeable and professional service, friendly and reliable people. They did some pool remodeling (flagstone walls with waterfalls, planters) for us, as well. Reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Jose C.
01/2020
5.0
Reliable, courteous, and affordable.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Marianne P.
01/2020
5.0
I do not do many reviews. I have to do this review though because the owner of this company has been above and beyond kind and helpful and the customer service of this company is old-time amazing. Five old-time I mean what Customer Service used to mean in the old days. Not in the new days of corporate America. They are quick to answer and super attentive and interested in me and what I need and I have been so incredibly happy. The work that they do is equally wonderful and dependable, and I am super happy to recommend this company to you. An absolute have to sign up with these people do not look any further!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mark m.
01/2020
5.0
Hill Country Pool is fantastic with there service, response time and customer service. When they began servicing our pool, we had a challenging algae problem. They got it under control and made it better than before. They always do a thorough job not just what is seen but unseen (filters). I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
stephen r.
01/2020
5.0
great prompt service. Fixed an issue I had with my pool heater not turning on. Several pool service companies didn't correctly diagnose the problem, but Hill Country Poo Management did and pool has been running great since. Will definitely hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy G.
01/2020
3.5
We just hired this company and are still working out some kinks. We have a good contact person in their office-Ruth, she is helpful and always gets back to us as promised. We feel that this company will be a good fit for us, just working on scheduling issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Bross M.
01/2020
5.0
Very dependable weekly service. Also nice people to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Ellen L.
09/2019
5.0
The results were amazing and beyond my expectations. Paul was professional and guided me through the process. Excellent work! The pool was resurfaced in Barbados color granite with flagstone coping. The changing LED light was worth it. All so beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carol L.
06/2019
5.0
Paul was a delight to work with. He is efficient, professional and does excellent work. Always available by phone. Takes his job very seriously.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
J. R H.
01/2019
5.0
Excellent work and service. Paul is very professional and completed the work in a very timely fashion. Paul is also very honest and gave us good options and always kept in mi d our budget. We will definitely hire his company again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kelly B.
05/2018
5.0
They are professional, reliable and very knowledgeable. Im very impressed with Hill Country Pool Managenent, and my pool has never looked better!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Myra Anders M.
05/2018
1.5
Easy to work with. The laborers have some bad habits tho. Leaving cigarette butts, coke cans, plaster on walls and not taking all the refuse away. Updated review: I recommend getting the project completed before paying. I waited 2 months to get a pool light switch fixed. The light works but Paul Helms broke the switch plate and put in the wrong part. I
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
1.5
Adriana O.
04/2018
5.0
l
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David B.
04/2018
5.0
knowledgeable. Been a big help.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Dennis B.
01/2018
5.0
This company had done an excellent job on my resurfacing my swimming pool. My pool was not an easy job for them to do since it previously had been painted numerous years ago and they had to remove all of the prior to applying the new surface. They performed it all without any issues and in a relatively short time frame considering the size of my pool. Then the applied the new surface. They left the job site clean daily and in a safe condition. I would recommend them to anyone looking for any pool work they need done. I would not hesitate to use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$800,000
Pamela M.
12/2017
5.0
Paul is extremely customer focused - finding solutions/options that best meet his client's need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ray G.
11/2017
5.0
Mr Helms is a true professional. He is a man of his word. He has worked to return my pool to clear and clean after a terrible algae bloom.