Promaster Floors

hardwood floor specialist, ceramic tile installer, flooring contractor

About us

Promaster Floors, is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with over 10 years of experience, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. We treat every home with intense care to make sure ever. Give Promaster Floors a call today, we look forward to working with you!

Business highlights

6 years of trusted experience
Se Habla EspaƱol
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 26-50 of 52 reviews

Arthur W.
12/2021
5.0
They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Paris C.
05/2021
5.0
Scheduled the job within just a few days and did it well. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz G.
05/2021
5.0
Juan and his team did an amazing job. They installed hardwood floors in my master and layered them into our pre-existing hardwood floors. Not only did they do an amazing job on the brand new floors, but blended it perfectly. They also refinished the existing floors and even fixed spots with prior water damage. They were quick, professional and my floors look amazing! So thankful to Juan and his team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$5,000

amy k.
04/2021
5.0
Juan responded immediately, worked with my crazy schedule and his team was fantastic! Removed old floor to patch into a spot that needed repair and laid new floor in other areas. Incredible efficient, friendly and thorough in explaining needs and asking for clarification where I needed to make decisions as to style, etc. Will definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacie M.
04/2021
5.0
Juan did a great job on the repair. We had a single board in our oak hard wood floors that had what looked like a bit of rot that turned into a hole. Juan was able to quickly fill it and match the stain so that it is unnoticeable unless you know exactly where to look (which only my husband and I do). His price was fair, he was responsive, showed up on time and completed the work quickly. I would highly recommend ProMasters to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

CHARMA Lee M.
04/2021
5.0
I was worried about matching the color and finish, but the match came out perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

janet h.
03/2021
5.0
I have a very expensive custom-made mahogany and walnut floor at my house and another company refuse to touch it because they were afraid it would be a replaceable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

norine p.
03/2021
5.0
Punctual, quality work at a reasonable price. Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,900

Bill H.
03/2021
5.0
I will be hiring again for the next repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$28,000

Cj J.
03/2021
5.0
Juan and the team did exceptional work. They were professional and took the time to explain the process. When they were through, they cleaned up everything and made sure to ask if I was satisfied and if everything was to my liking. I will definitely be using them again for all my home repair/remodeling needs. I recommend them 100%.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn J.
12/2020
5.0
My new wood flooring is beautiful! A previous contractor had fouled up the first installation and Promaster fixed everything quickly. I would hire them again in a heartbeat! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle Fang F.
11/2020
5.0
Juan is very prompt in responding to all my questions and concerns . Very professional. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Jo H.
11/2020
5.0
Juan Coria is wonderful to work with, very professional and very kind. The work was beautiful! We, also, feel we have a very good friend in him. Jo and Vern Hammett

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Reid F.
11/2020
5.0
Juan was very kind and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg A.
10/2020
5.0
Rey professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500,000

Richard P.
09/2020
5.0
After a quick inquiry on Home Advisors, I was referred to Promaster Floors. Juan promptly called me the same day. I explained what I wanted done (to replace 4-6 planks of engineered hardwood flooring that had been damaged. He asked me to send him a couple of photos. Within a couple of hours of sending the photos, he called me back and gave me a price and said he could probably do it the next day in the afternoon. The next day, he called me around noon and told me that his crew was taking a little longer on a job they were finishing up and that they would be at my place the next morning. Two guys showed up right on time the next morning and went right to work. The protected the surrounding area and went right to work. I observed what they did to remove the existing damaged planks - there were definitely some tricks to make sure they didn't damage any of the surround planks. Juan called me about an hour into the job just to make sure everything was going OK. They installed the new planks and the floor looks as good as new. They cleaned up everything well. It took them a total of about 3 hours to complete the job. I was very pleased with their work and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$450

Mallory M.
09/2020
5.0
I wish I could add pictures to show how these guys transformed my floors. The floors in my house were absolutely destroyed from 60 years of abuse and they have finally been restored to their former glory thanks to promaster floors. They stayed on schedule and kept all promises made. Answered all the questions I had and respected my home while working in it. The cost was very reasonable and Juan will work with your budget. Definitely will be recommending these guys/using these guys for any future flooring projects that come my way!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Gary S.
08/2020
5.0
Juan was great to work with and creative as well in getting our floating stairs, railing and flooring just as we wanted. Great job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Barbara H.
08/2020
5.0
Floors are beautiful! Best spent money ever! Love the color of the stain and workmanship is off the charts!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darrell S.
07/2020
5.0
Very punctual and work was finished earlier than expected. Very happy with their wirk

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

amber h.
06/2020
5.0
They repaired our floors after walls were removed and installed oak herringbone floors in the kitchen. It turned out great and they were very receptive to any concerns brought up throughout the process. We are really happy with our new floors. We shopped around before booking them and they had the best plan that was also cost conscious and we appreciated that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne M.
05/2020
5.0
Very prompt, communication and quality 5 star.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Trish T.
04/2020
5.0
We had a floor repair job done because of some damage. They were prompt and courteous. They did a great job and cleaned the floor thoroughly before leaving. I would definitely recommend them and hire them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Azucena C.
04/2020
5.0
I Will highly recommend promaster floors they were on time and also finished the job sooner them what we had expected with no problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Johnny .
01/2020
5.0
Their prices are fair. They are the professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

PO Box 562, Dallas, TX 75217


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

hardwood floor specialist,
ceramic tile installer,
flooring contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Promaster Floors accepts the following forms of payment: CreditCard
Yes, Promaster Floors offers free project estimates.
No, Promaster Floors does not offer eco-friendly accreditations.
No, Promaster Floors does not offer a senior discount.
No, Promaster Floors does not offer emergency services.
Yes, Promaster Floors offers warranties.

Contact information

PO Box 562, Dallas, TX 75217


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day