Flooring Direct

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Flooring Direct makes it easy to shop for new flooring and save money – all from the comfort of your own home. That’s because we bring the store and much more to you – fresh ideas, the latest looks and products, and expert design tips. And we make the process fun, creative and educational! Enjoy exploring different colors, textures, materials, styles and layouts with helpful guidance to get the most from your floor replacement investment. Our design experts consult with you on the right products for your lifestyle and what will look best in your home. We’re up-to-date on design trends and know which are the proven performers. So you can be confident that everything ties together tastefully and achieves the effect that you want. Plus, our installers are top-notch. They arrive and finish when promised, and take the utmost care in your home. Toll-free phone number - 888-466-4500

Business highlights

37 years of trusted experience

Services we offer

Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.

Services we don't offer

Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.8802 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 226-250 of 802 reviews

Paul K.
10/2015
5.0
hardwood floor
  + -1 more
Easy consultation! Great price! Professional install! I will definitely use them again!
Description of Work: Installed wood floors in master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Alin S.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
We had a great experience with flooring direct. The installers were very good and professional.
Description of Work: They installed hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Response from Flooring Direct
Hi member and thanks for this review. We do pride ourselves in having the best installers around! Karen Love Client Services 214-390-0850

Shawn J.
10/2015
5.0
flooring contractor
  + -1 more
We had laminate flooring installed in the majority of our home (everything but the entryway, bathrooms, and kitchen). The floors look great. One transition began to come up after one week, but Flooring Direct was quick to come back to correct the issue. Overall, the installation team was very professional, trustworthy, and did a good job.
Description of Work: Installation of laminate flooring in majority of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,841

Response from Flooring Direct
Thank you so much for the great review! We appreciate you working through the issue with us and hope to hear from you again. Dan Ratcliff President 972-679-6426

Gregory B.
10/2015
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
They installed a tile floor in a hall bathroom. I am very pleased with the work and value. They were very friendly, responsive and showed up on time.
Description of Work: Installed tile floor in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Flooring Direct
Thanks member for taking the time to give us this review. Always happy to hear from a customer!! Karen Love Client Services 214-390-0850

JOSEPH P.
10/2015
5.0
carpet installation
  + -1 more
Good sales guy, price, and work was done well and on time.
Description of Work: Tile flooring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Jeremy J.
10/2015
5.0
carpet installation
  + -1 more
Great experience overall. Quote Through install in 6 days.
Description of Work: Installed 1550 square feet of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,999

Bonnie H.
09/2015
5.0
flooring contractor
  + -1 more
Juan & helpers were there promptly at 8:00 a.m. each morning. Hardest working contractors I've ever seen Went over & above professional & perfectionists.
Description of Work: Tore out tile in front entryway, kitchen & laundry room. Tore out carpeting in dining room. Replaced all with 12 x 24 porcelain tile in Herringbone pattern.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Philip E.
09/2015
5.0
flooring contractor
  + -1 more
They arrived within the time. They said they would be hold and done excellent work.
Description of Work: Replace carpet and base boards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bob R.
09/2015
5.0
flooring contractor
  + -1 more
Excellent crew and product. Did a great job.
Description of Work: Installed engineered wood floor over concrete in 2 areas, all inter-connected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Tim D.
09/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
The salesperson was very good in working with us in response to our insurance claim for our previously damaged floors. He helped us to understand the pros and cons of laminate versus engineered hardwood flooring and we selected the latter for our new floors. Overall we were very pleased with the sales process as they made it easy in coming to our home the weekend after we requested an appointment. As a first-time homeowner, I've never undergone a construction zone in my own home before so I really didn't know what to expect. The demolition day was a little hectic but the team at flooring direct was professional and helped to coach me through that process. The installation took 3 days but the end result was more than worth it as the floors look incredible. Our installation team even painted at no additional charge around our fireplace where the new wood floors came in a little lower than before and so that area needed some touch-up paint. My wife and I ultimately chose this company because of the good reviews here on Angie's list. We were willing to pay maybe a little more than we would have had we gone with an independent contractor and discount flooring warehouses because we wanted a reputable company who would back their product. What we got from Flooring direct was a professional company focused on our customer satisfaction and a very high quality final product in our new wood floors. If you want a similar experience choose this company.
Description of Work: Removed old flooring / tile and installed new engineered hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Flooring Direct
Always great to read reviews like this one. Thanks, member! Dan Ratcliff President 972-679-6426

Andrew H.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
Mistakenly laid carpets in wrong rooms, company came back and fixed problem at no cost.
Description of Work: Carpet and Hardwood in bedrooms, loft and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Adam K.
09/2015
5.0
flooring contractor
  + -1 more
I bought this deal on Angie's list, but the service provider didn't offer the service that I needed. They refunded me right away.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Flooring Direct
Hi member, and thank you for this post. Yes we are unable to install consumer owned products due to the fact being that if we do not purchase the materials ourselves we would not be able to vouch for them and we stand behind our products 100%. We would love to work with you in the future on any flooring purchase:) Sincerely, Karen Love Client Services 214-390-0850

Theresa D.
09/2015
5.0
flooring contractor, hardwood floor
  + 0 more
We had a great experience with flooring direct. The salesman was particularly helpful and knowledgeable about the product. I love that they come to your house with samples so you can place the samples against walls, fireplaces and doors to see how the colors will go with everything else. He had the quote for our top three choices in no time and we were able to select. The installers were very good and professional as well. It took a bit longer than we had originally hoped, but that did not matter at all - much rather have it done right than quickly. So happy with the job done and the way our house looks now!
Description of Work: Installed engineered wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from Flooring Direct
Hi member and thank you for this post! Sounds like the experience was great from the beginning to end which is what we strive for and expect to happen each and every job!! Enjoy and be sure and tell your friends:) Sincerely, Karen Love Client Services 214-390-0850

Brad B.
08/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Vincente & Peco were great installers.
Description of Work: Wood & carpet install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Nina L.
08/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
We always consult Angie's List first - this company was very thorough, respectful of our furniture when moving, polite and terrific to deal with on personal basis.
Description of Work: Install wood flooring in DR. Install 3 rooms carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Edward W.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
We made sure rooms were ready for furniture removal so things went well. If took about 9 hours to complete 4 rooms and hall and stairs. They left the rooms intact and vacumned. We were very pleased.
Description of Work: They made recommendations for products that suited the location within our home that needed carpeting replaced. He listened to our needs, gave us information to make a decision and then double checked color decisions. He left us with stain remover and assured us that things we be done right. I must say it was and we are pleased with our decisions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Response from Flooring Direct
Thanks member for taking the time to post this review. Tom Woods was your flooring specialist and one of our best. Very happy to hear all went so well. Thanks again and enjoy:) Sincerely, Karen Love Client Services 214-390-0850

Tom M.
08/2015
5.0
carpet installation
  + -1 more
Excellent service, quality and speed.
Description of Work: Carpet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RAJESH P.
08/2015
5.0
flooring contractor
  + -1 more
(consumer gave no details but did mark every category with an "A" and indicated that he would use this company in the future)
Description of Work: (consumer gave no details)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,595

Simon M.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
They were at residence at about 8am but rules would not permit to start until 9am. They did a wonderful job.
Description of Work: Install pad and carpet in one bedroom and two closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Flooring Direct
Thanks [removed member name]!! So pleased to know all went well. Enjoy and we would love to work together again:) Sincerely, Karen Love Client Services 214-390-0850

Claude N.
08/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
everything went according to plan, and was done in one day, no need to return for grout.
Description of Work: removed old hardwood floor, level the floor and install new tile (hardwood looking)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Flooring Direct
Thanks for this wonderful review and ratings!! We enjoyed working with you and hope to more so in the future:) Sincerely, Karen Love Client Services 214-390-0850

Tom J.
08/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I can't say enough about their professionalism, follow-up, etc. Ask for Don Potash as he coordinated the entire job and ensured our tight deadline was met.
Description of Work: Installed wood in one room and carpet in the remaining rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Flooring Direct
Thanks for this wonderful review! We do our best to accommodate our customers needs and happy to hear it went so well. We look forward to more flooring work together:) Sincerely, Karen Love Client Services 214-390-0850

Nneka O.
08/2015
5.0
ceramic tile, hardwood floor
  + 0 more
They completed the job quickly for me. And the my home buyers some impressed that my home sold in one day.
Description of Work: Installed hand-scraped wood, porcelain tile, and back splash for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Flooring Direct
Thanks member!! Very happy to hear the new flooring improved the value and contributed to the quick sale of your home. Be sure to contact us for any future flooring needs! Sincerely, Karen Love Client Services 214-390-0850

Kerry R.
08/2015
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
We bought a pre-owned home that had 2400 SF of tile and carpet. The owners had upgraded only one room (the living room) with handscraped hardwood floors. The staff at Flooring Direct were able to match the handscraped wood. They pulled up the carpet and installed the exact same wood in the carpeted parts of the house. We chose to keep the tile. But these guys did such a great job, I'm thinking of having the tile pulled up and replaced with wood as well! The installers were courteous, professional, and showed up every day on time for a week. I had errands to run throughout the day and I felt comfortable leaving them there for hours at a time to continue working and take care of business. I'm so pleased with these floors! I would definitely recommend them to anyone. And I would use them again.
Description of Work: Installed wood floors for approximately 1200 SF of a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,900

Response from Flooring Direct
Hi member and thank you so much for posting this wonderful review!! We certainly appreciate our customers taking time out of their day to do so. It was a pleasure working with you guys and hope to in the future. Tell your friends!! Sincerely, Karen Love Client Services 214-390-0850

Sherry B.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
My sales representative, Don continents to do an outstanding job presenting options and quality products for mour consideration. The installers arrived on time , were extremely professional and completely the project in a timely manner. This is the 3rd time I have used this company for my flooring needs.
Description of Work: Installed carpet in my secondary bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Flooring Direct
That's awesome member!! Thank you so much for the post and the repeat business:) Sincerely, Karen Love Client Services 214-390-0850

Steven J.
08/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Overall we are very pleased. Slight miscommunication regarding report time for man to do a tile repair, but that was quickly resolved. Slight miscommunication regarding treatment for concrete - I was told to ask the salesman and after calling salesman, he didn't return my call. However, after calling the store a second time, I was able to talk to someone who could answer my questions. Prior to that salesman did go out of his way to stop by our home and show me the carpet I had selected again to ease my mind regarding my color selection which I GREATLY appreciated!! Again, overall very pleased with the employees at Flooring Direct and Jose and his crew!!
Description of Work: Installed new ceramic tile and carpet in entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Flooring Direct is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Flooring Direct accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Flooring Direct offers free project estimates.
No, Flooring Direct does not offer eco-friendly accreditations.
Yes, Flooring Direct offers a 10% senior discount.
No, Flooring Direct does not offer emergency services.
Yes, Flooring Direct offers warranties.
Flooring Direct offers the following services: Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.
Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed