Flooring Direct

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Flooring Direct makes it easy to shop for new flooring and save money – all from the comfort of your own home. That’s because we bring the store and much more to you – fresh ideas, the latest looks and products, and expert design tips. And we make the process fun, creative and educational! Enjoy exploring different colors, textures, materials, styles and layouts with helpful guidance to get the most from your floor replacement investment. Our design experts consult with you on the right products for your lifestyle and what will look best in your home. We’re up-to-date on design trends and know which are the proven performers. So you can be confident that everything ties together tastefully and achieves the effect that you want. Plus, our installers are top-notch. They arrive and finish when promised, and take the utmost care in your home. Toll-free phone number - 888-466-4500

Business highlights

37 years of trusted experience

Services we offer

Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.

Services we don't offer

Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.8802 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 176-200 of 802 reviews

patsy B.
06/2016
5.0
ceramic tile
  + -1 more
We had Drew come out with samples of tiles, he was very easy to talk to and helped us very much on getting the price we had on our budget. thanks alot. Within a few days we had a crew come out and did the flooring it looks amazing. They did exactly what we were looking for on setting the tile. Pedro and his crew worked very hard and cleaned up before they left. I would hire and recommend this company.
Description of Work: installed wood tile floors in bedroom and closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,794

Response from Flooring Direct
Thanks member for this posting! Tell your friends and family about us and we will definitely turn that B and C into all A's!!! Sincerely, Karen Love Client Services 214-390-0850

Steve C.
06/2016
5.0
ceramic tile
  + -1 more
Perfect! The workmen were true artisans! Kept everything as clean and dust free as possible and did a great job on the new tile! Very very satisified!!
Description of Work: Replaced cracked and broken tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Flooring Direct
Thank you so much member for this post!! We appreciate your taking the time to send this review. Enjoy and it is always a pleasure working with you! Sincerely, Karen Love Client Services 214-390-0850

Jonathan L.
06/2016
5.0
flooring contractor
  + -1 more
Professional work, good salers & price, very good workmanship. Would absolutely use them again
Description of Work: retile upstairs bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Flooring Direct
Hi member and thanks so much for this posting! It was a pleasure working with you and fixing up your beautiful bathroom:) Karen Love Client Services 214-390-0850

JORGE A.
05/2016
5.0
hardwood floor
  + -1 more
The installers, Vicente and his brother Paco were excellent. Throughout the four days they were at our house working on our floors, they worked hard from early in the morning until they finished each phase of their work. They were very polite to my wife and me and took time to answer any questions or concerns that we had. Vicente and Paco are both very knowledgeable and skilled craftsmen and it was a joy to watch them work. Our floors look great because of the care and pride they take in their work.
Description of Work: They removed our old carpeting and installed Armstrong Pre-Finished Engineered Hardwood Flooring in our living room, hallway, and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Flooring Direct
Thank you so much member for this posting!! We couldn't be more proud of our installation crews and we certainly strive for these same results on each and every job we do. We couldn't do it without customers like yourselves!! Enjoy Karen Love Client Services 214-390-0850

Gia M.
05/2016
5.0
ceramic tile, hardwood floor
  + 0 more
Great from beginning to end - crew was great. Neat professional, very much attention to detail. I can’t thank you enough!
Description of Work: Wood floors & tile installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Response from Flooring Direct
Thank you member for posting this review. Much appreciated!!! Tell your family and friends about us. Word of mouth is the best advertising:) Sincerely, Karen Love Client Services 214-390-0850

Melissa & Steve S.
05/2016
5.0
ceramic tile, hardwood floor
  + 0 more
Monday was demo. Thursday was tile laid out. Wednesday was great tile & wood floors. Thursday was finish and clean up.
Description of Work: Tile floor in two rooms – Master bath & Kitchen wooden floor in two rooms – Dining & family room and floor wooden in entry way & hall ways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Flooring Direct
Hi member and thanks so much for this post and ratings!! It was a pleasure working with you guys:):) Sincerely, Karen Love Client Services 214-390-0850

Kimberly R.
05/2016
5.0
flooring contractor
  + -1 more
Met sales man @ DFW home show. He came out & gave us a quote, we signed. After 2 delays on our part, floor was installed. Install crew went above & beyond. Everyone has been amazing!
Description of Work: Removed carpet & baseboards, floated floor, installed luxury vinyl plank flooring & new baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Response from Flooring Direct
Hi member and thank for so much for this review!! We think our customers are pretty amazing too:):) Sincerely, Karen Love Client Services 214-390-0850

Barbara A.
05/2016
5.0
hardwood floor
  + -1 more
Did a great job, floors look amazing.
Description of Work: Installed wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Nancy D.
04/2016
5.0
flooring contractor
  + -1 more
Everything went very smoothly. The installers arrived on time and they worked non-stop for two days. It really shows that they took their time. They were very professional and friendly and they cleaned up very well. I would definitely recommend Flooring Direct and would use them in the future if/when I decide to replace the rest of our carpet.
Description of Work: Removed carpet and laminate flooring and installed vinyl plank flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Varaha J.
04/2016
5.0
hardwood floor
  + -1 more
Guys were very professional punctual and work in well-coordinated way. It is nice to see them explain the process and next steps and have told ? precautions and other maintenance stuff.
Description of Work: Replaced the carpet & the floors with wood.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Flooring Direct
Thanks for this review and comments! It was a pleasure working with your family. Sincerely, Karen Love Client Services 214-390-0850

David S.
04/2016
5.0
hardwood floor
  + -1 more
Showed up on time finished in one day. There was no mess when done. It was a great experience and will use them for future flooring install.
Description of Work: Hardwood flooring installed in living room Approx 40 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Flooring Direct
Thanks member for this post. We would love to work together again! Tell your friends and family about us:) Sincerely, Karen Love Client Services 214-390-0850

Cindy F.
04/2016
4.0
flooring contractor
  + -1 more
Did have a problem initially with the order, was filed as complete before being sent but came in quickly after that. Turned out to be the wrong piece but Jesus went back to the warehouse & came back with what I needed. Much appreciated! The actual flooring done a few years ago has been great!
Description of Work: Transition piece from one room to another was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
That's great member! Thank you for your patience as well as understanding in knowing that "things" do happen occasionally. Looking forward to more work together:) Sincerely, Karen Love Client Services 214-390-0850

Jeffery S.
04/2016
5.0
carpet installation
  + -1 more
The final result was perfect. We couldn't be happier. There was an initial misunderstanding about the seams and transitions, but their VP of Operations got involved immediately and the problem was resolved right away. We will most certainly use them again when the need arises.
Description of Work: Replaced 700sf of top quality pad and carpet in our family room and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Flooring Direct
Thanks member!! We can't get any better than perfect:) Very pleased to know that it all worked out! Sincerely, Karen Love Client Services 214-390-0850

Katherine P.
04/2016
5.0
flooring contractor
  + -1 more
Installers on time & professional, great job!
Description of Work: Replaced flooring from flood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Flooring Direct
Hi member!! Thank you so very much for the wonderful ratings and comments. It was a pleasure working with you:) Sincerely, Karen Love Client Services 214-390-0850

Kyssa G.
04/2016
5.0
flooring contractor
  + -1 more
Flooring direct agent above a beyond.
Description of Work: Floor install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Love the ratings and comments!! Thanks for posting. Sincerely, Karen Love Client Services 214-390-0850

MARIA C.
04/2016
5.0
carpet installation
  + -1 more
I used Flooring Direct. They were here March 12 2016. It cost $700. They told me was going to be, from 9:30 to 11:30 they showed up @ 11:30.
Description of Work: They installed carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Flooring Direct
Hi member! Thanks so much for this review, enjoy:) Karen Love Client Services 214-390-0850

Robert E.
04/2016
5.0
flooring contractor
  + -1 more
The Flooring Direct installers were fast and very efficient. They came on time and did a BEAUTIFUL job. I would certainly recommend Flooring Direct to anyone needing flooring done in their home or business.
Description of Work: Steve Ebson from Flooring Direct is an exceptional, honest representative. We needed to have an upstairs bedroom floor redone with laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Flooring Direct
Hi member and thank you so much for this review! Steve really is great:) So glad this worked out for you! Enjoy Sincerely, Karen Love Client Services 214-390-0850

Mary S.
03/2016
5.0
carpet installation, ceramic tile
  + 0 more
The sales person and installers were efficient and professional from start to finish.
Description of Work: Replaced carpet and tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Flooring Direct
Well thank you member for this post! We appreciate you:) Sincerely, Karen Love Client Services 214390-0850

Charles H.
03/2016
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Steve came; was clear in answering all our questions; got our bid back in timely manner; when it came time to schedule, we talked to Claire at office on phone. She was amazing and got our job to be scheduled in a narrow time frame we had available when we were to be outta town. We really appreciated this. Here is two bids; one for luxury vinyl and one for the ceramic tile. We love the tile!! Looks like wood, but can pour water on it and just mop it up. Great for our 4 kids under 8. Very pleased. Job was simply perfect. And they finished a day ahead of schedule. 1) TEXAS TRADITIONS LVP 1421? actual square footage 1563? with 10% waste Each carton contains 22.12? of product. We divide 1563 by 22.12 and you get 71 cartons totaling 1570? Taking up the carpeting and padding and hauling off. Moving the furniture Product and installation Shoe Mould and installation Cutting under fireplace Total Price $7880 ?????????????????????????? 2) MANNINGTON DRIFTWOOD PORCELINE TILE 6? x 36? 1421? actual square footage 1563? with 10% waste Each carton contains 11.62? of tile. We divide 11.62? into 1563? equals 135 cartons totaling 1568' Same description as above Total Price $13,545
Description of Work: Put in ceramic wood looking tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Wow!! Thank you so much member for posting this wonderful review, and yes we value Steve and Claire both very much:) We are so appreciative that you have taken the time to post this review and wonderful ratings. Enjoy!! Sincerely, Karen Love Client Services 214-390-0850

Laura G.
03/2016
5.0
flooring contractor
  + -1 more
The work crew came on time moved furniture out of room. They are very professional and friendly. They did a great job and replaced all furniture.
Description of Work: Removed carpet & put down planking in bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Flooring Direct
Hi member. Thank you so much for the repeat business as well as this post! Sincerely, Karen Love Client Services 214-390-0850

Gail C.
03/2016
5.0
hardwood floor
  + -1 more
Excellent – thorough – precise.
Description of Work: Put in new engineered hardwood in 3 bedrooms and opening room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Flooring Direct
Hi member and thanks so much for this review. We have the best customers out there!! Sincerely, Karen Love Client Services 214-390-0850

Mark H.
03/2016
5.0
carpet installation, hardwood floor
  + 0 more
It was not an easy job but the entire team was excellent. They completed the work very quickly and were great to work with.
Description of Work: Laying of wood floors and carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Response from Flooring Direct
Hi there member, thank you so very much for this post and review!! This is why we do what we do everyday. Enjoy and tell your friends and neighbors!! Sincerely, Karen Love Client Services 214-390-0850

Buffie V.
03/2016
5.0
ceramic tile
  + -1 more
Great experience! Professional staff worked quickly but did not compromise quality. Will be using them again for sure.
Description of Work: Tiled four areas of home and install a tile mosaic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Hi member and thank you so much for this review!! We can't express enough how grateful we are to our customers. Sincerely, Karen Love Client Services 214-390-0850

Cara L.
03/2016
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The stairs and floors are absolutely beautiful. They moved the major furniture into our media room and dining room. Installation was done over a 3-4 day period. They returned a little over a week later to scrape and stain the floors and staircase. The hand scraping, angle of the floors, and stain had to be matched to the first floor. They did an awesome job and I learned something with this particular installation - stain can lighten or darken as it cures over a month. In our case, the stain lightened over a couple of weeks and matches the original stair railing and first floor beautifully. When it was first put on it was very dark and admittedly, I was very concerned. They told me to wait though and they were right. I have never seen that happen but my past floors have been different ages and colors than these. Their expertise and experience really came through and we are thrilled to have our 2nd floors and stairs looking amazing.
Description of Work: Removed all carpet on our second floor. Installed, hand scraped, and stained hardwood (~1200 sq ft) on the 2nd floor and our stairs. The floors are laid at a 45-degree angle throughout the house, including all closets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Response from Flooring Direct
Member, thank you so very much for taking time to post this wonderful review:) We DO have amazing installers who are truly craftsman. Again, thank you and enjoy!! Sincerely, Karen Love Client Services 214390-0850

Stephen N.
02/2016
5.0
hardwood floor
  + -1 more
floor was installed on time. price was good and quality of the flooring is better than expected, GREAT WORK
Description of Work: Prepped and installed carmel wood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Flooring Direct
Wonderful comments and great ratings, thank you member!!! We are so grateful to all of our customers who take their time to review us, thanks again and enjoy! Sincerely, Karen Love Client Services 214-390-2850

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Flooring Direct is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Flooring Direct accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Flooring Direct offers free project estimates.
No, Flooring Direct does not offer eco-friendly accreditations.
Yes, Flooring Direct offers a 10% senior discount.
No, Flooring Direct does not offer emergency services.
Yes, Flooring Direct offers warranties.
Flooring Direct offers the following services: Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.
Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed