Eva Bauer

Eva is a real piece of work. She is very well known in Coppell, so we selected her to be our listing agent on our $800K house after meeting with her a couple of times. She talks a great game. We signed a contract with her to be our listing agent for 60 days (she told us, she could sell our house in less than 2 weeks). She recommended a price that seemed a bit high to us, but she was the expert. She showed us 4 comps to validate her price, which ultimately we followed. Her camera team came in and photographed the house (this they did very well), it was beautiful house and she managed to capture its true image well. However, this is where things start to go South. We put the house on the market on a Tuesday and had four showings the first weekend. Which again sounded great. Strange thing, no real feedback from Eva (positive or negative). We have another showing the following weekend, then it goes absolutely quiet. We didn't have another showing or hear from Eva for over 3 weeks. We thought something happened to her. We quickly learn that Eva's specialty is collecting listings, not selling them. She absolutely had no ideas for us on what do and would take a week to return phone calls. Through out this process, we had virtually no feedback. Then she comes to us and says, put a seller's bonus in 1% of sale price. Little did we know at this point that one of her friends had a client who already told her that they had been waiting for our house to go on the market for 6 years and that they really want it (and had come and seen it already that Saturday). They come to see it again and give us a very low ball offer. She advises us to take it, really? Who side are we on here? We of course, do not and counter close to our listing price. They counter again and half way up from their initial offer. We give them another 1% off the house and they accept. Through out this entire process, Eva is telling us to take what they offer us. If we had listened to her, we would have lost over $50K... She disappears again. We meet the buyers during the inspection and they are nice people (Doctor) who share the story of how they saw the house on the way home from breakfast and that they told their realtor "THE HOUSE" is on the market, we want it. We get their punch list and it has some reasonable items and a few "lets see what we can get them to pay for items". Once again, Eva tells us, we should just do it all. We counter them back with a reasonable request and they, of course, accept it. As I get to know him, he shares with me that the two agents are friends and that our agent was helping "telling them what they could get from us" and had already spoken when she got the idea to put the bonus in (which we find out that she really had never posted so other agents could see it, but just shared with her friend). The day the house closes, her assistant calls my wife and rudely demands for the "staging items" to be pull together for her. The staging items consistent of two hideous red towels my wife hid, a $5 plastic bowls and fake looking fruit that we put in a bag (all from Target). Again, we don't hear from you for weeks and you have to stalk us to get $20 worth of stuff back (you just made $40K on the house!!!). We literally never heard from Eva again. Shocker...if you have ever seen American Beauty, Annette Benning's character is a very good representation of the person that Eva is. In sum, she made no effort to actually sell the house, we found out that many times she actually didn't call other agents back and stood up several agents when they did come to show our house and ultimately worked against us during the closing process. She exemplifies the image of low-life real estate agent. She took our money and never even bothered to say thank you. There are so many good agents out there (we compare to the agent who helped us find our new home - Pari Faroodi who was utterly amazing) that you should never waste your time and money with someone with such low scruples as Eva Bauer.