In an industry riddled with disorganized and unreliable contractors, J Duncanson Roofing has been setting a new standard for roofing in the DFW. Anyone can make promises that come up empty as soon as the ink on the contract is dry, but only J Duncanson has the experience and knowledge to bring you the professional level of excellence that your home and family deserve. J Duncanson’s primary focus is on serving our customers. Our professional team will be with you every step along the way: from inspecting your home to determine its needs, filing paperwork with your insurance company and completing a final inspection at the conclusion of the project. Our standard is to surpass your expectations.
They came out and inspected my roof and determined that I had a lot of hail damage and wind damage. Due to supply chain delays, it took a few months before our materials were delivered. Fortunately, we did not have a leak and were not in a rush. Our representative, Gavin, was very good about keeping us notified of how the process was going. They dealt with insurance and the process was pretty easy. When they came out for the replacement, their crew was very fast and did an excellent job. If I recall correctly, the whole process of tear down and replacement took about 3 days, and then another 2 days later on for replacement of the gutters and painting flashing. While I cannot speak for the quality of all the representatives at JDuncanson, I highly recommend Gavin if you are looking at repairing/replacing your roof. We are very happy with how it turned out.
Description of Work: Full roof replacement, gutter replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from J Duncanson Roofing LLC
Thanks again for the opportunity [Member Name Removed]!!!
Mazen H.
06/2021
5.0
roofing
+ -1 more
Professional, reliable, honest, and humble. .JDuncanson team stands out well at every criterion have hired them for my new house roof installation. They not only did their job well but also gave me valuable suggestion
Description of Work: my new house roof installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Annerys B.
06/2021
5.0
roofing
+ -1 more
I am a commercial builder I have worked with. JDuncanson.I have given them the contract for installing an EPDM roofing system which has been used for over 40 years for commercial buildings having low space roofs. I must tell you that they are not the only experts in their work but also respect their partners also. They truly believe in making long-term relationships. I would love to work with them again.
Description of Work: installing an EPDM roofing system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael S.
06/2021
5.0
roofing
+ -1 more
The best part of the function of.JDuncanson team is that they will be with you throughout to suggest you the best option for your house and will try to implement that in the most efficient way.
Description of Work: Roof Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edwin M.
06/2021
5.0
roofing
+ -1 more
If you are looking for someone expert in the commercial roofing system. Do not go anywhere. J Do not go anywhere, just come to.JDuncanson team. They have extensive experience in working in this field. They will provide you this service at the most feasible cost.
Description of Work: commercial roofing system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jaime F.
06/2021
5.0
roofing
+ -1 more
I have been searching for a very long time for a good experience team who can repair my roof leakage issue. One of my friends suggested me. JDuncanson name. They did a fabulous job. I am very glad that I hired them.
Description of Work: my roof leakage issue
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bernardo P.
06/2021
5.0
roofing
+ -1 more
I have never seen somebody so committed to providing the best service to their clients. They try their best to provide their client the best of their budget. I am fully satisfied with their service.
Description of Work: Roof Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Humberto G.
06/2021
5.0
roofing
+ -1 more
What impressed me the most about them was their sincerity towards their work. Their expert team takes into account each and evert every core of the roof so that none of the parts get wrongly affected. They indeed value your time and money
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia P.
06/2021
5.0
roofing
+ -1 more
I do not think so that any other company employees are technically as much updated as JDuncanson team members are. I wanted to install roof coating and waterproofing in my house for protection. They have really the experts in their field. They completed the task very well without doing damage. I would love to recommend them to my friends and family.
Description of Work: waterproofing in my house for protection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff M.
10/2019
5.0
roofing
+ -1 more
Nick and the Guys at J Duncanson were real pro’s at taking care of the Me.... going beyond the call of duty to guide me through the insurance hassles and provided me with the a quality roof. I recommend J Duncanson and will use them for all my roofing needs!
Description of Work: New Metal Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel I.
03/2019
5.0
roofing
+ -1 more
Excellent. Great service by Chase Ament.
Description of Work: Metal Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
02/2019
5.0
roofing
+ -1 more
J Duncanson replaced our metal roof and did an excellent job. Chase Ament and Blayne Elmquist were our primary contacts and were very thorough and professional. They kept us informed and also helped us arrange to have some painting done. I would highly recommend them especially if you have a metal roof! John W
Description of Work: Roof and gutter replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey G.
01/2019
5.0
roofing
+ -1 more
went great. the guys were friendly and helpful. The job went smoothly and was timely. Great experience
Description of Work: roofing and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GREGORY T.
11/2018
5.0
roofing
+ -1 more
Chase Ament was the Supervisor who helped manage the entire metal roof replacement process. He helped with the insurance claim, met the insurance adjuster for the inspection and went over the claim. The roof replacement took about 10 days, however the gutter replacement was delayed due to the tremendous amount of rain we experienced this summer. My wife and I are extremely satisfied with JDuncanson Roofing's professionalism. Chase kept in touch with us throughout the entire process.
Description of Work: Metal roof and gutter replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa F.
11/2018
5.0
roofing
+ -1 more
I have worked with this company 3 times for roof replacement and repair. We first contracted with them after a horrible experience with another company. My elderly parent was very reluctant to hire any roofing company, but we were impressed by the owner of this company, James Duncanson, when he came to meet with her personally and showed the respect and compassion for her that one should show to their own parent. The work was done quickly and accurately. Stacey Bear worked diligently with us on this and the second hail damage project. Within the past month, Jay Miller and Jordan Adams worked with me to replace a storm damaged roof. This company provides quality work and it gets better each time. The work crew was fast, efficient, and clean. I have found less than 6 nails this week, which is amazing. Jay and Jordan were very responsive and easy to talk with. Jordan is an Army veteran - which I appreciate in selecting service providers these days. My insurance company seems to have no issue working with this company, and I am pleased with the results. When I had one concern on the final inspection, Jay and Jordan immediately resolved the issue. If you have to get a roofing project done, I recommend this company for quality and integrity.
Description of Work: roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve B.
11/2018
5.0
roofing
+ -1 more
Extremely pleased with my new roof provided by J Duncanson roofing. Brian and his team were extremely professional through the entire process. They handled all issues and concerns extremely quick. I would highly recommend this team as they exceeded all of our expectations.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea G.
09/2018
5.0
roofing
+ -1 more
JDuncanson did a fantastic job on our roof. Not only does the roof look beautiful, but the workers were very conscientious. They arrived on time and at the end of each day, they cleaned the surrounding grounds, and the grounds were left spotless. In addition to the great crew, the job managers, Chase and Blayne, were wonderful as well. Always helpful, answered all our questions, and willing to accommodate our schedules when a meeting was required. We highly recommend JDuncanson Roofing to homeowners who need a new roof
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill S.
08/2018
5.0
roofing
+ -1 more
I dealt with Bryan Burns and Brandon Empting and I feel they took very good care of getting everything set up with my insurance company and my mortgage company. They were able to deal with the insurance adjustor when he came to my house and they handled everything with the insurance in a very professional way. The crew working on my house did a very professional job, got the old roof off and the new one on very quickly and took care to get everything, including the nails and screws, cleaned up afterwards. I’m a very satisfied customer.
Description of Work: Put a metal shingle roof on my house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000
Toni H.
08/2018
5.0
roofing
+ -1 more
Very positive experience. Ask for Brandon Empting and James Clifton. They were great. Very professional. They dealt with my insurance company. The new roof is great.
Description of Work: new aluminum shingle roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas T.
05/2018
5.0
roofing
+ -1 more
Everyone knows that here in Texas the roofing industry ranks right down there with used car salesmen and Congress, but Josh and Chris of JDuncanson Roofing managed to turn that stereotype on its ear. From soup-to-nuts, Josh was able to do an amazing job replacing our very old roof. He and Chris worked very hard with us to keep the costs low and showed us the incremental breakdown step-by-step with our insurance adjuster present. He and Chris both took time to address any questions or concerns and any glitches that came up, Josh addressed personally, even sweeping our yard three times for any stray nails that might have landed in the grass. These guys were superb and I can honestly recommend them to anyone. If they keep this up, they just might single-handedly change the perception of the roofing industry in Texas!
Description of Work: Roof repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68,000
Michelle W.
05/2018
5.0
roofing
+ -1 more
J Duncanson roofing did an outstanding job on my total roof replacement. I could not have asked for an easier and more pleasant experience. They were so responsive and always kept me appraised. Chase and Kody were absolutely fantastic to work with. The made what I thought was going to be a painful process smooth and easy. Highly, highly recommend!!
Description of Work: Complete roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe L.
04/2018
5.0
roofing
+ -1 more
Nick and his associate, Jordan, worked with us on selection of the details for the new roof. For the replacement roof we chose the same steel panel design. The same steel panel color was not available, but we chose a color that was very close. Nick worked with the manufactuer that required a special order which took several weeks for delivery. Nick kept us informed along the way. Once the matierial had arrived, we agreed on date for starting the work. We were expecting that the job would take a full week, but were delightfully surprised that roof was mostly done in one day with some final details completed the following morning. The roofing crew did an excellent job and the cleanup after the job was also excellent. I couldn't have asked for anything better. After the roof replacement job, Nick also made arrangements with the the company that did the gutter replacement which was also completed in one day. The cost of the new roof and gutters was totally paid by insurance except for the deductable and some minor upgrades for a ridge vent and a leaf guard for the gutter. I will use J Duncanson Roofing LLC for all future roofing work that I need. Best Regards, Joe Longwell
Description of Work: I did not know that my steel roof was damaged until Nick Duncanson of J Duncanson Roofing LLC inspected my roof. Nick determined that about half of the panels were damaged. The damaged was due to a hail storm over a year ago. Nick contacted State Farm on my behalf and arranged for an inspection by State Farm. State Farm declared that the roof was a total loss and that the roof should be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Madeline K.
03/2018
2.0
roofing
+ -1 more
Jay & Jason stopped at my home for DECRA stone coated steel roof warranty inspection. Post inspection was shown pictures of the roof damage and water damage in the attic. Aggressive insistence that I call the insurance company to set up a time to discuss roof replacement (I did not). I called DECRA direct to learn not representatives. I asked for copies of the pictures and written confirmation of damage found. I am still waiting on both. Jay and Jason did not leave cards or phone numbers for follow-up. Recognize this company will claim I am an old woman( I am), therefore confused, not so confused that I placed a call the North Texas Roofing Contractors Association. I urge other seniors to do the same. Do not let companies like this push you into making snap decisions that can increase your insurance rates or put you in debt.
Description of Work: roof leak and damage
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from J Duncanson Roofing LLC
Final text: Hi there, my name is James Duncanson owner of JDuncanson Roofing. I really apologize if my guys seemed aggressive. The reality is that you have leaks in your roof. If your leaks persist, mold WILL start growing inside your home that will make you sick. It is horrible how many homes we inspect and see the mold and the people had no idea what was keeping them I'll (It's serious). That's probably why they were seeming pushy or insistent. We do not work directly for Decra, however we install and maintain stone coated steel roofs like yours every day (that's all we do). My guys did send you an inspection report and pictures the next day to [Member Information Removed]? It actually shows that it was received on your end so you might want to check your junk mailbox and see if it's not there? As for insurance, they can't raise your rates based on an act of god claim (it's actually illegal). Please call me directly on my cell phone 817-489-0179 and I'll be happy to show you personally what's going on. We have no cost options! Sorry for any confusion but I assure you it had nothing to do with your age just that they saw someone in need and wanted to help. Please call me! James Duncanson Office 817-420-9813 Cell 817-489-0179
Steven H.
03/2018
5.0
roofing
+ -1 more
I had a great experience with J Duncanson Roofing. Robert, my project manager, took the time to explain everything thoroughly and answer any questions I had at virtually any time. He responded to any concerns I had quickly and efficiently and was more than comfortable leaving me with his cell phone number. From a minor leak during installation to loud accordion music, he was always on the spot address any situation that arose. I was offered options but I was not subjected to any high-pressure sales tactics. He helped me a little with the deductible, talked to my wife about family, and even sent us a Christmas card. The roof looks great and I’m extremely satisfied with the end result.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64,000
Lindsay C.
02/2018
5.0
roofing
+ -1 more
James and Brandon were extremely professional and courteous to work with. I would recommend them again for sure!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing
FAQ
J Duncanson Roofing LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
J Duncanson Roofing LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa