Hann Builders

Dishonest, Crooked, Does Not Pull Permits, Delayed By 6 Months Arrogant and Rude The Contract We hired Hann Builders in September 2018 to help us Remodel after Hurricane Harvey. We paid Steven Hann 290,000 to bring the house back to original condition plus a few upgrades. Steven promised he would have the house completed by January latest February of 2019. Delays Steven delayed the projected 6 months he was still working on the house in August of 2019. Steven blamed everyone but himself, he blamed his manager Logan Lippoldt who he said was incompetent, he then blamed the mortgage company because he said they delayed the payments from the flood insurance check. He then blamed us for taking too long to come up with decisions such as paint. I originally told Steven my business partners and I were looking for a contractor to help us build out 5-10 retail stores. After the house was delayed multiple months and I asked Steven how can I trust you to build the stores in a timely manner his response was it's no skin off my nose if I don’t get the job. I have more work then I can handle. Arrogant and Rude Steven would constantly have massive blowouts with everyone on the project. Logan Lippoldt his site manager left Hann Builders in the middle of the project. Stevens other trades people would complain to me that Steven would not pay them which demotivated them from working diligently on the project. Steven would have massive blowouts with both my mother and father who are both senior citizens. Dishonest and Crooked Steven would constantly cut corners to save himself money on the project. Our window trims were originally an expensive stained wood trim but Steven replaced it with a cheap regular white trim. Then He painted the rest of the frames to make it match. Our crown molding was a high grade stained would as well. Steven used a faux paint for the crown molding he applied which is noticeably different from the stained wood. Please review the pic below of the stained wood meeting faux paint. Steven would also always mention that his people had to do additional work and he applied for credit from another portion of the job. On a few occasions he asked me to pay his trades people. I had a contract with Steven Hann the contractor and not his tradesmen. I have no idea why he requested for me to pay his tradesmen when I had already negotiated a price with him. Steven also incorrectly installed our kitchen island and then when we told him he made a mistake he told us he would redo it if we paid half for the the material he destroyed. Did not Pull Permits Steven did not pull a single permit for the job. In our contract it clearly states Steven would pull the permits and he allotted over 1000.00 of the budget for permits but he did not pull a single permit. When it came for me to have my gas meter installed the city informed me Steven had not pulled a single permit and we would have to apply for a building permit, plumbing permit and electrical permit. When I informed Steven of this he quit picking up my calls leaving the house incomplete. We paid him everything except $5000.00 so my assumption is he decided it was more headache then it was worth. It cost us an additional $7000 to pull the permits and Steven left the house incomplete with no railings for the staircase. He also promised a 1 year warranty which he obviously is not planning on honoring. The city permitting officials took exceptional offense to Stevens' actions since I was a Harvey victim. The are strongly encouraging me to report Steven to State Attorney General's Office for not pulling permits and walking out on the job and breaching the contract

The worst experience of our lives. The workmanship is appalling, it has taken over a year on a remodel started Feb. 7, 2018. See photos of the ill aligned drawers, the inside of the glass cabinets, the placement of hardware on doors and the peeling wood on the solid closet doors. This is just a sample of Hann Builders claim of “luxury” finishes. I wish we would have been warned ahead of time. We are hoping to save at least one homeowner the disappointment and expense of letting Hann Builders kill your dream.