L.O.C.Maintenance and Construction

Over all I would NEVER hire this man Tim Riley or L.O.C. Maintenance again. Don't be fooled by his BBB rating, we went to resolution, but he never followed full with the full terms of the agreement.  A year later and the job is STILL not done and we have permits that haven't been closed, they expired but he hasn't closed them.  He lies, hides behind the facade of being an ordained minister (which anyone can become) and cannot be trusted to do the job within the scope of his quote or to finish the job to the homeowners approval.  He failed to finish our job and pulled the childish prank of "you made me mad so I don't want to work for you anymore".  He is unprofessional, unreliable, under delivers and does not know how to effectively quote or bid a job.  BUYER BEWARE, I wish I would have searched Angie's List and other sites for reviews about him prior to hiring him. 

We are using our new gameroom, yes, but it is with regret that we trusted someone so completely to complete the job or to do the job for the amount quoted.  That we have an unfinished product and he did not clean up or repair the jobsite as promised.

Mr. Riley was VERY nice when he came out to estimate the job, and we figured out the costs and timeline.  Unfortunately, he was completely out of his element and didn't include this information.

-  Originally he was going to get a discounted door from Habitat for Humanity.  Plan had to change because I had an irregular door size (31.5") and would have to have new door frame (32") and door installed.  Found out later I had a standard size door in standard size door frame and although it is usually easier to install all together, it is more expensive and didn't need to be done.

-  The dog door installed in the new door looks good.  He did a good job on that.  He finished quickly and I had the door waiting for install.  The waiting took much longer than we discussed.

-  He had planned to do charity work in another state in between my job and on the day he drove back he restarted the work the same day.  This was dedication, and I highly appreciated that. -  however, what should have taken only 2-3 hours (per numerous other handyman), took 5+ hours and was not completed. 

-  At the end of the night of work, Mr. Riley was having a hard time installing the new deadbolt.  Because it was late and he had driven all day to get to my job, I told him I would finish the deadbolt the next day (I have done before and had no problems doing so).  When I tried install the lock, I found why he was having trouble:  the 3 holes (round for mechanism, square for bolt, and square for bolt in the door frame) didn't match up...it wasn't even close.

-  I figured drilling/cutting out holes (with a guide he bought and charged me for) should have been the easiest part of the job.  He also left a huge mess I had to clean (including the lamp he tipped over and broke).

-  I hired another handyman because I had no faith in his work and was frustrated. The new handyman came out and the door frame had to be removed and redone because it was not level and had air leaks all the way around.  He also pointed out numerous other areas of inappropriate installation.  The deadbolt holes had to be filled and redrilled.  All of this took about 3 hours.

-  I later saw Mr. Riley at a store and he asked how it all was.  We briefly discussed everything and stated that he would have come back at no additional cost to fix everything.  He also offered to refund  the cost of the new handyman, but I never received the check or heard from him--I didn't pursue or follow up because I knew of his pregnant wife and other kids.

-  Mr. Riley was a FANTASTICALLY nice man, but I feel he should never have accepted the job if he was not experienced in doing this kind of work.

He is a rip off, he ripped my husband and I out of a lot of money.  He’s a good talker, but does not know how to do any of the work he says he can do.  He hires out other people who also don’t know what they are doing.  Stay away from this company!