Our Dry in ONE hour process leaves your carpet looking and smelling great. We offer carpet cleaning, tile and grout cleaning and sealing, upholstery cleaning, area rug cleaning, and wood floor cleaning and polishing. We are a family owned and operated business. All of our products are environmentally friendly and safe for kids and pets.
Business highlights
42 years of trusted experience
Services we offer
Carpet Cleaning, Wood Floor Cleaning and Polishing, Tile-Stone and Grout Cleaning, Upholstery Cleaning, and Area Rug Cleaning
The job was done thoroughly, quickly, and professionally. My husband and I removed the furnitures before he arrived, so JL started his work right away. He planned out the most efficient work order by assessing the locations and dryness (near a ceiling fan, etc). It took him about two hours and a half to complete everything. I was very pleased and satisfied with the service. The carpets are all very clean. The after-smell (citrus) was there, but not too strong. Everything dried out completely about two hours later without fan blowing. I will definitely recommend their service to anyone who appreciates professional and through service.
Description of Work: Carpet cleaning in a living room, stairs, a bedroom, and upstairs landing (plus an area rug).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Benita T.
06/2013
5.0
carpet cleaners
+ -1 more
Friendly,professional, on time, good job!!! Thanks much!
Description of Work: Cleaned carpet in 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Jonathan K.
06/2013
5.0
carpet cleaners
+ -1 more
My e-mail message to this company over the weekend was returned first thing in the morning on Monday. My appointment was scheduled for the next morning. On the day of the appointment, JL arrived exactly on time, laid out a towel to protect the floors and we immediately walked the work to be performed. I noted my concern that their equipment not damage the hardwood floors and he assured me there would be no issue. The main cleaning issue I was concerned about was an intense pet odor in the carpets from the previous owner. The guys went about their work efficiently. An hour later they were done and JL walked me through the cleaned rooms noting various details, including the fact that he used pet deodorizer on a second room without extra charge. They also gave me a detailed written report with recommendations for care. All in all, this experience really could not have gone any better. I will definitely use Heaven's Best again for carpet cleaning needs.
Description of Work: Cleaned and deodorized three rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Bill S.
05/2013
5.0
carpet cleaners
+ -1 more
JL and Evon,Heaven's Best, arrived at the appointment time and moved beds ($20) and carpet cleaned 5 rooms and hall ($159.95). Included was treating spots where heavy traffic, deodorized, disinfected, finish towels, croom carpets.
Description of Work: Carpet cleaning wih their dry in 1 hour Green Clean process. Recommend to vacuum clean twice per week. Change HVAC filter every 45-50 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$194.8
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Deborah C.
04/2013
5.0
carpet cleaners
+ -1 more
We have been very pleased with their services. This was the second time we have used them.
Description of Work: They came today and cleaned the carpets in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Karen B.
04/2013
5.0
carpet cleaners
+ -1 more
They cleaned five rooms in our house, I also used them at my work. They were great. They owners are very particular about their work. They wear the booties and clean up after they leave
Description of Work: I hired Heaven's Best Carpet Cleaning to do our whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Charles S.
03/2013
5.0
carpet cleaners
+ -1 more
The representative arrived on time. Was very pleasant and efficient. Would definitely use Heaven's Best again,
Description of Work: We have used Heaven's Best several times. The next to last visit was not satisfactory. Due to the negative write up on Angie's List we were contacted by the owners to see if the problem could be resolved. The owners are so very pleasant and want happy customers. The person we were not pleased with has left. We have only the best to say about their service and attitude. We would recommend them to anyone. Our daughter in San Antonio has also been very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Greg H.
02/2013
5.0
carpet cleaners
+ -1 more
I hired this company in 2010 when I first bough this house. They did an amazing job then and received a well deserved positive review from me. Roughly 3 years later I hire them again to do the same job and I'm happy to report another positive experience. They did a fantastic job. They were prompt and thorough. None of that rush in, rush out treatment you get with many other carpet cleaners. It's really encouraging to see people taking pride in their work. Sadly, a rare thing these days.
Description of Work: Cleaned 5 rooms, wide hallway, and stairs with landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$197.41
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Linda B.
01/2013
5.0
carpet cleaners
+ -1 more
The service man was very efficient and did a good job. He was patient with my questions.
Description of Work: Their service was used for general carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean home!
Donna R.
01/2013
5.0
carpet cleaners
+ -1 more
The price was competitive. I would certainly use Heaven's Best again and highly recommend them.
Description of Work: They came on time and did a fantastic job cleaning 3 rooms. The carpets dried quickly (less than an hour) with little or no smell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean home!
Daniel B.
12/2012
5.0
carpet cleaners
+ -1 more
Overall, very pleased with the outcome.
Description of Work: Cleaned and removed spots on our carpet upstairs. I pointed out spots that needed to be addressed. Luckily, other spots were brought to my attention and were removed. Professional and punctual service. We will definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean home!
Melanie P.
12/2012
4.0
carpet cleaners
+ -1 more
Heaven' s Best did a great job spotting and cleaning my stairs. However, I primarily wanted them to clean my long haired white shag rug. They brought it back to me still wet after having it for 2 weeks, it smelled and the dark spots were spread even further. When I called them they promptly came back and re-did my rug. Unfortunately, it looked a bit worse before they ever cleaned it. It is a polyester rug and it may be difficult to clean so I will give them that. However, I would have liked someone to tell me that the probability of it getting clean was about 0 and I wouldn't have wasted my money. Now, I have to buy a new rug.
Description of Work: Stairs and white shag area rug deep cleaning.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens
Kathlene L.
12/2012
5.0
carpet cleaners
+ -1 more
Best carpet cleaning ever! DO call them! Their website states that their service is an honest value and I couldn't agree more. With two dogs, I"m always concerned about the toxic chemicals used by the cheapo other guys. So I appreciated the environmentally friendly method. I am loyal for life!
Description of Work: Deep clean of all of the carpet of my apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean home!
Carolyn P.
12/2012
5.0
carpet cleaners
+ -1 more
On time. Pleasant. He worked hard for 2 hours. Succeeded in getting the stains out of the carpet. Some stains were not able to come out of the area rug.
Description of Work: Thoroughly vacuumed, Pretreated, scrubbed with rotary machine, and dried with rotary machine and raked the following. Hallway carpet Traffic area carpet 18 stairs 9x12 area rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean home!
Lauren M.
12/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The service was great, they arrived on time, were very professional, and the carpets looked great afterward. They also dried very fast as advertised. The sectional couch is very large and took quite awhile for the full cleaning but they did a great job. Love this company and love that they use green products. We will be calling them again soon.
Description of Work: I had 3 rooms cleaned (living room, master bedroom, and kids room), along with the stairs and our large sectional couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean home!
Paula B.
10/2012
5.0
carpet cleaners
+ -1 more
I have had carpet steam cleaned by at least four different companies (including the big national firms) and these folks were the best, hands down.
Description of Work: Three rooms of carpet were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean home!
Janis F.
09/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
They were great from start to finish. They gave us a quote, came on time and cleaned things up very nicely and charged us what they'd quoted. A very good experience!
Description of Work: We have a busy office with 4 docs and lots of foot traffic. Heaven's Best did a GREAT job of cleaning the carpet, tile and sheet vinyl in the bathrooms. They charged us exactly what they quoted (after they'd seen the space) and really did an excellent job. We'd had another company do it a couple years prior and there were problems with what we were charged and having to come back because they didn't really do a very good job in certain areas. We had better service, cleaner floors and less expensively with Bridget Stevens and her crew at Heavens Best. We will definitely use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to post your feedback. We enjoyed working with you and look forward to seeing you again. Enjoy your clean office!
Neva W.
09/2012
5.0
carpet cleaners
+ -1 more
Work was done to my satisfaction
Description of Work: I wanted a "dry" carpet cleaning service to minimize the number of hours we had to stay off of the areas. Heaven's Best cleaned two rooms, one hallway and the traffic area in one other room. The staff was on time and courteous. There was one area which required additional cleaning as it appeared that some of the chemicals had leaked from one of their machines. The owner was the one who returned in a very timely manner to clean up the chemical spot and he got that area as nice as all of the other areas. There was no charge for coming back and the owner was as courteous as his staff. I did use the discount coupon from Angie's List to get this special price. I would definitely use Heaven's Best again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113.87
Kathy M.
09/2012
4.0
carpet cleaners
+ -1 more
I called and set up an appointment for the following week. I was a little concerned when the day and time came and J.L. was not at my house. I called the office to find out what had happened. They called J.L. who called me. He had been delayed and was on the way to my house. When he arrived, he performed all the services listed above and did a really fantastic job. The carpet looked beautiful and I would call them again. Only problem was that it was not professional not to call and tell me he was going to be late. It would have also been appreciated if they had confirmed the appointment the day before. - that's why I rated lower on professionalism.
Description of Work: J.L. came and cleaned the carpet in hallway, flight of stairs. He pre-cleaned spots and stains and performed a list of services such as pre-vac, edge vac, used pet enzymes, deodorized, disinfected, etc., etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$82
Response from Heaven's Best Carpet Cleaning
Member, thank you for your response. I completely agree with you about the communication. We try to call if we will be running more that 15 minutes late. I am sorry we fail to do that. Thank you for your feedback and we will try to do better. It was great working with you and we will continue to improve our services.
Brenda R.
09/2012
5.0
carpet cleaners
+ -1 more
They were on time, courteous and explained everything to us. A crew of 3 helped the job go faster and everyone was very professional and polite. The quote we received was accurate and was about half of all the other companies we contacted. I think this is because Heaven's Best includes the pet and spot treatments in their base price. I would definitely recommend Heaven's Best to my friends. Thanks to the Stevens for making this such a good experience for us.
Description of Work: Heaven's Best cleaned 5 rooms of carpet, which included pet treatment, spot treatment and spot removal. They were able to treat spots that we didn't expect to come out, such as yellow acrylic paint spots that were 4 years old and glue spots the dog tracked in that were also 4 years old. In addition we had many spots where soda and drinks had been spilled over the years. We had not had our carpets cleaned at all since we moved in about 5 years ago. The dry time was advertised at about 1 hour and that was true overall. The areas that had heavy spots took a bit longer to dry and we were warned about that - it was because they had to use more solution to get those areas clean. We emptied our rooms ahead of time, but they would have moved the lighter items if needed. They did work around a couple of pieces that we left in the rooms and everything looks nice. It has been a couple of weeks since they cleaned the carpet and the carpet does not show any signs of spots re-emerging and the carpet feels soft and looks new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Heaven's Best Carpet Cleaning
Thank you for taking time to leave your feedback and your kind words. We look forward to working with you again.
Pat P.
08/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
The experience was very good! I was able to schedule an appointment quickly. The work cost less than I was quoted over the phone (because I was unsure of the room dimensions), they were on-time, the business owner did some of the work with a helper, and they were very efficient. The carpets and tile looked great when they were done and dried in the advertised time.
Description of Work: They cleaned 6 rooms of carpet and three rooms of ceramic tile. We just finished house-training a puppy. I wanted to get all the enzymatic cleaner spots out from that. Our grout and tile was quite dingy. Because we have a lot of antiques, I did most of the moving work before and after - they moved the heavy stuff including sofa, easy chairs, coffee and end tables.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Donna N.
08/2012
5.0
carpet cleaners
+ -1 more
These guys rock! My carpets are 5.5 years old but are in excellent shape. I only had a couple of spots; one coffee spot and a couple of spots from spilling bright green paint. The coffee spot was probably 4 years old and the paint spots were about 3 months old. They were able to remove both! I didn't think it could be done. They were exceptional and the carpet was dry very quickly. It only took them an hour. I will use them on a continuing basis to clean my carpet and may have them come back and clean my furniture. Thanks so much for exception work!
Description of Work: I have a 2100 square foot house with tile in the kitchen, dining room, and bathrooms. They cleaned all of the carpet in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Shannon W.
06/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
They were upfront about their fees and costs, no surpises when I received the bills. They showed up on time, very polite and professional. Most important my carpet and tile look great. Will be using them again for future cleaning.
Description of Work: Carpet cleaned in three rooms along with all floor tile in house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to provide feedback. We care about your business and thank you for your kind words.
Marilyn O.
04/2012
2.0
carpet cleaners
+ -1 more
I will not be using them again. I believe one of the technicians took some medication out of my cabinet. I called the owner, but I'm not sure what happened. I would like to cancel my Angie's List membership.
Description of Work: We have used Heaven's Best for carpet cleaning. They were here this year.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Heaven's Best Carpet Cleaning
First let me say I am so sorry you feel this way. Member, we cleaned for you on 8/2/11. We have discussed this allegation and found it to be inaccurate. The technician is no longer with our company. I am so sorry to hear that you will not be using us again. We take this very seriously with full background checks and drug testing for all employees. The work we did for you totaled $335.00 and when I followed up you indicated you were extremely pleased with our work. We even return at a later date to fix a spot that had resurfaced. Please accept my deepest apologies for this misunderstanding. Again, we take this VERY seriously.
Carol M.
03/2012
5.0
carpet cleaners
+ -1 more
They were able to come out in less than a week. The work was done quickly and quietly. I was very pleased with the results and plan to use them again.
Description of Work: Clean a custim made area rug and several carpeted stairs. Both had stains that I could not remove- including wine, It now looks brand new - not jsut clean, but perfectly new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Response from Heaven's Best Carpet Cleaning
Thank you for taking the time to comment on your experience. Thank you for your kind words, we value your feedback.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Mattresses,
Hardwood Flooring Sales and Installation,
Auto Detailing
FAQ
Heaven's Best Carpet Cleaning is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Heaven's Best Carpet Cleaning accepts the following forms of payment: Check,CreditCard,Venmo
Yes, Heaven's Best Carpet Cleaning offers free project estimates.
Yes, Heaven's Best Carpet Cleaning offers eco-friendly accreditations.
No, Heaven's Best Carpet Cleaning does not offer a senior discount.
No, Heaven's Best Carpet Cleaning does not offer emergency services.
Yes, Heaven's Best Carpet Cleaning offers warranties.
Heaven's Best Carpet Cleaning offers the following services: Carpet Cleaning, Wood Floor Cleaning and Polishing, Tile-Stone and Grout Cleaning, Upholstery Cleaning, and Area Rug Cleaning