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AC Electric

Electrical, Lighting, Ceiling Fans,

About us

Austin electrician in the area since 1984. Tx electrical contractor license # 20902. Accepts payments in cash, checks and credit cards via website. More information on our website: acelectricaustin.com.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Electrical services for new construction, & home additions, remodeling, rewiring, light fixture installation, aluminum wiring repair--copalum, generator installations, whole house surge protectors, electric vehicle charging stations, spa installs, electrical panel rebuilds/upgrades.

Services we don't offer

Air conditioning/ heater (hvac) repair or replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7185 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
5%
3
4%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 76-100 of 185 reviews

Laura D.
11/2012
5.0
electrician
  + -1 more
Nothing but courtesy and professionalism, from initial phone contact to actual service in home. They communicated clearly and effectively, worked with me when I couldn't physically print out the coupon on Angie's List, and the electricians got the work done in less time than had been estimated. Very nice people all the way around.
Description of Work: AC Electric changed out my thermostat and installed 4 hardwired fire/smoke alarms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from AC Electric
Dear Customer--We are so glad to have been able to be of service to you as you strive to keep your home a safe place to live. Thank you for letting AC Electric be a part of that, and for your patience as we found a date and time that worked for you and us. We do hope to be the company you call the next time you have an electrical issue. It has been a pleasure working with another wonderful customer from the Angie's List membership. AC Electric -- "Quality With Integrity Since 1984"

KEVIN W.
11/2012
5.0
electrician, lighting
  + 0 more
AC was very accomodating on scheduling. The guys that showed up were on time, professional, friendly.
Description of Work: They installed a couple of flourescent light fixtures and installed a new electric plug in my garage. All work was just as I had hoped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AC Electric
We love to know that our tech teams are earning such high marks, Dear Customer. They work hard to please our customers by demonstrating their knowledge and skills. We all work hard to stay abreast of the best techniques and changes in code, and appreciate that our customers benefit from and recognize that. We're glad to have been able to help you with your electrical project, and look forward to meeting you again. Thank you! AC Electric has been meeting the needs of our Central Texas neighbors for many years!

Kathryn C.
10/2012
5.0
electrician
  + -1 more
Aaron was Fantastic!! He installed the plug via the closet under the stairs. He offered me a choice of just a cover plate or a box into which I could put a pull light under the stairs. The closet is deep and dark at the end so I was thrilled to have the ability to place a light in that area. He then moved on to the laundry. This is where he went above and beyond in installing the box in a VERY, VERY tight area. I still cannot figure out how he managed to do it but, he did exactly what we wanted. He was courteous and customer service oriented. Well done electrical work and left the work areas spotless! Highly recommended!
Description of Work: Had a plug installed in a stairway landing wall and a box for a fixture put into a laundry closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AC Electric
Dear Mr and Mrs Customer-- We are SO appreciative of your complimentary assessment of the work done by our company technician. We love to be able to pass along the affirming comments to our techs, and we do so a lot, since they earn such high kudos. We do always strive to meet our customer's electrical needs in an above-and-beyond manner. Thank you for taking note and letting us all know. We hope you will let AC Electric help you again in the future. Regards, AC Electric--Serving Central Texans with "Quality and Integrity Since 1984"

Hallie P.
10/2012
5.0
electrician
  + -1 more
They were very responsive and did good work.
Description of Work: Our AC unit was having issues and was our dimming lights. He took care of the electrical work for this problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AC Electric
Thank you, Dear Customer, for your kind words. AC Electric strives for just the characteristics you mentioned: responsiveness and good work. We are glad to have been there for you when you needed us. Please let us know the next time we can help with your electrical needs. AC Electric--"Quality with Integrity Since 1984"

Denise G.
10/2012
4.0
electrician
  + -1 more
It took a few phone calls before the owner could find my house (needs to buy a GPS). He arrived late but provided the estimate as expected. The workman was professional but a left a bit of a mess and a few drywall holes for me to patch up.
Description of Work: Estimate - Fix wiring in wall - Add new Outlet in garage.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$300

Response from AC Electric
Dear Customer-- Thank you for your assessment of the work we did for you. We are sorry not to have met all your expectations, and will certainly take your suggestions of why into consideration. We do not take your business for granted, and we hope you might reconsider us the next time you have an electrical issue. AC Electric has been meeting the needs of central Texans for almost 30 years.

Arne B.
10/2012
5.0
electrician
  + -1 more
Overall, we were very pleased.
Description of Work: After purchasing a coupon from Angie's List, we contacted AC Electric. We wanted to add a new electrical outlet. The appointment was made on the date we requested, 3 days after our call. The electrician affrived on time, very courteous, and completed the job in a short time. He cleaned the area before leaving. He reviewed as to how he had gone about connecting the new outlet. We have some other electrical installations that we plan on making in the very near future. We plan on calling AC Electric to do the work. Based on our first experience, we recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from AC Electric
AC Electric SO appreciates your affirmative words, Dear Customer! Thank you for calling us with your electrical needs, and for allowing us to help meet them. Our techs strive for efficiency while informing our customers about what they are doing and why. We hope to hear from you again the next time you have an electrical issue. AC Electric -- meeting the electrical needs of central Texans since 1984!

Tim M.
10/2012
5.0
electrician, lighting
  + 0 more
They did a good job. Got the job done quickly and without any problems. Came back later to check on it when all the bulbs burned out less than a month later and checked the wiring and replaced the lamps for us. I will use them again for future electrical work that comes up. Very nice people to work with.
Description of Work: Hung a new front porch light off of 2nd story.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AC Electric
Dear Customer-- AC Electric strives to take care of our customers, and as long-standing Austin electrical contractors, we understand the value of honoring warranty issues, as your porch fixture was. We were glad to be able to be available to make things work right, and hope that you'll think of us when you need future electrical work. We appreciate your business! AC Electric Meeting the electrical needs of Central Texans for almost 30 years!

Jeanette H.
10/2012
5.0
electrician
  + -1 more
The service was great -- they were on time, and I was able to use an Angie's List deal to have several small electrical fixes performed in a short amount of time. The technicians stayed longer than they had to, per the terms of the deal, but didn't charge me any extra for the time. Everything works great, a few months later.
Description of Work: Replaced ungrounded outlet with a grounded outlet, and replaced a broken outlet. Replaced a broken dimmer light switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AC Electric
Thank you, Dear Customer, for these words of affirmation. We strive to do just these things: being on time, being focused, being efficient, being fair. We appreciate your business and hope to hear from you the next time you have an electrical issue or project. Sincerely, AC Electric Giving you "Quality With Integrity Since 1984"

Charles B.
09/2012
5.0
electrician, lighting
  + 0 more
The person doing the work verified with me what he was doing and if there was anything I should be aware of he let me know.
Description of Work: The electrician put in some motion detector light switches in various areas of my home, 4 in all. He also put in a dimmer switch and installed two light fixtures in my kitchen. He also fixed a light switch which had been sparking occasionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AC Electric
Dear Customer-- We love to hear our customers brag on our technicians--they are great guys in our eyes, too, and great at their work! Thank you for letting us help you with those electrical projects--we hope you will call the next time you need our assistance. Regards, AC Electric "Quality With Integrity Since 1984"

Carlos G.
09/2012
5.0
electrician, lighting
  + 0 more
I had bought all the parts necessary for installation of four halogen light elements (each one having four and two lights). The electrician mounted every element exactly where I wanted it and connected those elements with each other under the hanging kitchen cabinets. He also connected those light fixtures to the electricity by running the connection cable through the wall toward an electric outlet. His work was done very orderly and professional.
Description of Work: Install Halogen lights under the kitchen counter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AC Electric
Dear Customer-- You have touched on some of the qualities of our company that we strive to achieve, and are so glad they are showing! Thank you for letting us serve you and meet those electrical needs. We look forward to the next time we can work together. Regards, AC Electric--where you get "Quality With Integrity"

Robert H.
09/2012
5.0
electrician, lighting
  + 0 more
The work went well and was completed in what I thought was very good time. Mike was always careful and seemed to me to be observing all elements of the electrical code, as far as I could see. Mike was very cheerful and straightforward, and it was pleasant dealing with him. Since the project was completed, we have had no trouble of any kind with any of the changes that he made to our house's electrical system.
Description of Work: Mike Short and his assistant came on-time and quickly grasped what I was asking him to do. These were four separate tasks: 1. To take several outlets in the house off a single GFCI at the outdoor circuit breaker panel and replace the outlets with individual GFCI's at each location. 2. We needed some new outlets in a bedroom to accommodate a large number of small items that need to be connected to outlets more readily accessible. 3. We needed a light installed in the coat closet in the entrance hallway. 4. We needed an outdoor GFCI outlet near the front door. I have done a lot of electrical work myself and I could see that Mike knows what he is doing. The two worked quickly and efficiently. Mike and I discussed some of the options and he presented the alternatives clearly and concisely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497.82

Response from AC Electric
Thank you, dear Sir--your confirmation of the quality of work from AC Electric is very much appreciated. AC Electric strives to satisfy the electrical needs of our customers for the sake of the safety of their family, home and business. We welcome the opportunity to work with you to find the best way to accomplish that. We thank you for your business, and hope to work with you again the next time you need a highly qualified electrical contractor. Sincerely, AC Electric----Serving the electrical needs of the Central Texas community with "Quality and Integrity Since 1984"

darlene B.
09/2012
5.0
electrician, ceiling fans
  + 0 more
He took down two ceiling fans and put up two new fans. He was nice, curtious and showed us how to use the remote controls.
Description of Work: Ceiling fan installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AC Electric
As a longtime Austin electrician, we know we must meet our customers needs, so we appreciate your affirmation that we are doing our job right. Thank you for these kind words... we look forward to assisting you again with future electrical issues. AC Electric has been meeting Austin's electrical needs since 1984 with "Quality and Integrity." We appreciate your business!

Robert M.
09/2012
5.0
electrician, lighting, ceiling fans
  + 1 more
On time and completed all tasks we had planned within 2 hour window
Description of Work: On time and completed all tasks we had planned within 2 hour window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AC Electric
Dear Customer-- thank you for letting others know of your positive experience with our company! We are glad to have been of service, and look forward to the next time we can meet your electrical needs. Regards, AC Electric--serving the Austin area with Quality and Integrity since 1984

Betty W.
09/2012
5.0
electrician
  + -1 more
It went extremely well. He installed smoke detectors and a fixture in the breakfast room, being very careful to hang it at the right height and straight. He even replaced a difficult to reach bulb in a tall ceiling.
Description of Work: My service person was punctual, professional, particular, and pleasant!!!!!!! I took his card so that I could specifically ask for him in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from AC Electric
Thank you, Dear Customer, for these much appreciated words. Our techs are wonderful at looking to stretch your time to get the most for your investment. We know you value efficiency and productivity, as we do, of course. We are glad that you let AC Electric meet your electrical needs, and look forward to the next time we can work to make your life work better. AC Electric: Quality with Integrity since 1984

Werner S.
08/2012
5.0
electrician, ceiling fans
  + 0 more
Everything went perfect from looking at what had to be done until the fans were at the ceiling.
Description of Work: AC Electric installed 4 ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AC Electric
Thank you dear customer, for letting us get those ceiling fans hung for you and your son. It was a pleasure working with you, and we hope you will call us again to help with any future electrical needs. Regards, AC Electric

TERESA E.
08/2012
5.0
electrician, lighting
  + 0 more
They sent Aaron to do the actual work and I was pleased since previous reviewers had been very positive about their experience with him. I am very pleased with the result. Aaron was on time, very responsive, adjusted to my changing things on the fly (like not liking a light fixture and my running out to get another or wanting a elect. outlet moved and not being very decisive about where it would go). Aaron was patient and he was self-directed. Once he knew what was expected he went right to it. Aaron was also creative in finding solutions for issues that came up during installation (like unexpected limited access for a light fixture box that he made an elegant adjustment to make it work). The job took a day and most of another. Debi made the job go much smoother in adjusting the schedule to allow Aaron to come the next day when the job ran longer than estimated. Really everyone involved made me feel that this small job was important to them and I felt that the decision to have them do this project was a good one. I would call them again.
Description of Work: Mike took the time to hear my project details of the electrical part of my two bathrooms remodeling and utility / office lighting needs. He then came over one day soon after to review and make sure he understood what was needed. He then put together a bid and sent it to me via email. His wife was very helpful in coordinating the communications, scheduling and email. I had the following installed: two chandeliers, 4 can lights, 4 vanity lights with added wiring and elect. boxes, replacing of several switches, extending GFCI wiring to new locations, adding wiring for a new exhaust fan that had an additional light, adding timers and dimmers, replacing an exhaust fan with an upgraded fan that fit the same space as a builder grade fan since the space was limited, replacing electric outlets.I had purchased one of the coupons for 2 hrs of electrician's work from Angies List. I read some disappointing reviews, but there was some positive and Mike's wife, Debi, seemed to be getting the scheduling back on track after they were a little overwhelmed by the sudden demand for their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from AC Electric
Thank you for so much great detail of what your job looked like and how it went for you, dear customer. We are so glad to have been the ones you called for the electrical phase of your home renovation, and so appreciate your recognition of the extra service provided by our tech. AC Electric strives to deserve the repeat business of our customers, and we look forward to the next time you need an innovative, flexible and timely electrical contractor... we will be there for you. AC Electric: "Quality with Integrity Since 1984"

Faye G.
08/2012
5.0
electrician
  + -1 more
Not only fixed what I needed, but made suggestions to improve on my idea.
Description of Work: Punctual and finished everything I needed. Carefully cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AC Electric
Thank you, dear customer! We do pride ourselves on innovative thinking, finding solutions that can benefit you in whatever electrical situation you are in. We are proud of our techs for being able to think quickly and practically. We appreciate your positive comments, and look forward to working with you again in the future. Thank you much! Regards, AC Electric

Christine M.
08/2012
5.0
electrician, lighting
  + 0 more
It was great. Quality work. I stiil had plenty of time to be productive on my day off.
Description of Work: When Aaron arrived to my home he was extremely courteous. He introduced himself and stated the name of his company.Since I had an agenda we did not get all of the work completed, but I decided to split the work up on 2 different occasions tosave on cost. He was understanding of my financial situation. He completed all the indoor lighting in record speed - even taking care to make sure he left things clean and tidy. Thanks so much - he is definetly an asset to the business! I will be calling again to set up an appt to finish the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from AC Electric
Dear Customer-- We are so appreciative of your affirmative words! AC Electric strives to have high-quality techs who can take you and your electrical needs seriously. We are always glad to get such wonderful reports on our technicians, who are not only trained to be great electricians, but even more importantly, to interact well with the customers. We look forward to seeing you again soon. Sincerely, AC Electric

CHERYL L.
08/2012
5.0
electrician
  + -1 more
Erin arrived on time and got to work immediately once I showed him what I needed done. He had to go up in the hot attic to do part of the work. Once he was finished inside, he went back up in the attic and fluffed up the insulation. I really appreciated that! He completed the task within the amount of time I was quoted and was professional and friendly. Please note that I used an Angie's List Big Deal so the $99 mentioned was the reduced coupon price.
Description of Work: Installation of three pendant lights over my island including installing the electrical boxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AC Electric
Dear Customer-- Thank you for taking the time to post this report. We are so glad when we can make our customers happy enough that they even post pictures of the work done! How nice your kitchen looks with those outstanding pendants! Thank you for letting us take care of your electrical needs... we look forward to working with you again in the future. Regards, AC Electric

Jerry B.
08/2012
5.0
electrician, ceiling fans
  + 0 more
I'M completely satisfied. Very prompt , professional, tried very hard too please me. Cleaned up when finished. Would recommend them to others. Debi was extremely helpful , thanks
Description of Work: Work that was done = Take down 2 ceiling fan & replace with new ones. Also replace 2 ballace fixtures in kitchen. Everything was done to my COMPLETE SATISFACTION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AC Electric
.

TENA Z.
08/2012
5.0
electrician
  + -1 more
They did fine work and were punctual. The price was the same as other electricians. I plan on calling them to install a light fixture for the bathroom.
Description of Work: They installed a new ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AC Electric
Oops... I am SO sorry! I totally dropped the ball here. I hope you will accept my apology! We look forward to taking care of your work next week when we will see you on Thursday morning. Our Tech should be able to help with that ceiling fan and get the estimate you need for your future kitchen lighting. Thanks for working with me as I learn my new job of scheduling. It definitely has its challenges.

Christopher H.
07/2012
5.0
electrician
  + -1 more
Premier Hot Tubs recommended Mike Short, A. C. Electric to do the electrical hookup for the spa I purchased from them. I called Mike when I had a delivery date scheduled and he said he would coordinate directly with Premier. The spa was delivered and a couple hours later Mike showed up and despite less than favorable conditions after it had been raining pretty hard, Mike went to work connecting the spa. Within a couple hours he was done and the spa was powered up. Mike did a great job, worked after hours on a Friday night to get this finished and was very reasonably priced. Very happy with his work and would definitely use him again.
Description of Work: Electrical connection for new spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from AC Electric
We so appreciate this review of AC Electric's work, Dear Customer! We do strive to meet our customers' needs for certain time frames (really important with spa installation) and for cost concerns. We are glad to have been there for you. Please do call us the next time you have an electrical need... we would gladly take care of it for you. Regards, AC Electric--512-444-9700

Rick S.
07/2012
1.0
electrician
  + -1 more
Took a month for him to get here. Service was adequate but not professional!
Description of Work: Bought a Angie's list special! $99

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from AC Electric
Dear Customer-- Thank you for your review--although I am puzzled by it. The owner, Mike Short came to your home as he said he would, when he said he would, and did exactly what you wanted him to do. He recalls that you and your husband were quite nice and seemed happy with the work he did for you. However, your review says that no work was done for you, then says that the work done was just adequate, and then we were told that you have requested a refund. Also, your purchase date was listed as June 28, and your work was done within two weeks of your first contacting us. In any service industry that is certainly acceptable for a routine (non-emergency) call. I am sorry to be so slow to understand, but why would you rate our work so poorly and request a refund when the work met with your satisfaction at the time. Why not just call us? We work very hard to take care of our customers, and do our best to work around their schedules. Please feel free to call us with your honest complaints... we listen and make every effort to meet customer expectations. --AC Electric

James I.
07/2012
1.0
electrician
  + -1 more
I initailly set up an appointment with Mike who asked me to call him back the morning of the service call to remind him. I did and he said that he could not make it today because of health reasons. The folowing week would be better. I stated no problem but when? He said to call him on Monday. I did, set up another appontment. Met him at the house to review what I wanted to be done. A simple circuit check for one outdoor plug that had no power and to replace two outdoor light fixtures. He told me to go and buy the fixtures and he would have someone out this week to do the work. No show again for the week. I called him again and he said that he would be gone next week but would have Barry come by and do the work on Thursday. I called Barry, who also said to call him to remind him on Thursday. I did and Barry indicated that he could not make it that day due to working on another job. I said, o.k. how about next week. Yes, Tuesday would be much better. Again, a no show. I called Mike who indicated that he would be out that afternoon to do the job. Again, a no show and never a call back on any occasion to follow-up. I actually took off from work twice to meet them there and eventually just left the fixtures in the garage and asked them to come anytime during the day of the previoulsy scheduled appointments.I am done with this guy. A total lack of respect for other people and their time. And for Angie supporting the $99.00 worthless coupon. I will ask for a refund!
Description of Work: I pre-purchased a $99.00 coupon for work from Angie on the AC Electric website so therefore thought I was committed to using these guys. After over four weeks of "no shows" I have elected to "eat" the $99.00 and seek an electrician who will do what he says.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from AC Electric
Dear Sir-- Please pardon us. We are truly regretful for the way our handling of your request for service from our company turned out, and sorry for the waste of your time. As much as your recollection of the events stings, we really do appreciate your review. As a result of your comments, we realized that the owner was trying to juggle too much (he has always answered the phone himself, wanting to be hands-on with our customers). But, it has become obvious that we have gotten busy enough that it is impossible for him to keep all our customers straight without losing track of some--and unfortunately, you "fell through the cracks" in our system. We are in the process of making changes and coming up with a more efficient way of keeping up with the scheduling. Hopefully you will someday let us try again to meet your electrical needs. Sincerely, AC Electric

lynda S.
07/2012
4.0
electrician, lighting
  + 0 more
The owner was a bit gruff on the phone every time we spoke, but maybe he was just busy. we bought the $99-for-2-hrs coupon, and at first it was a bit difficult to schedule an appt time; i had to really be persistent and pushy in my (multiple) requests. I think the owner finally got sick of me, so I finally got an appt time. This is why I gave this company a B instead of A rating. But the owner ended up sending a worker by the name of Aaron who was so good/knowledgeable/friendly he almost completely made up for that hiccup ... almost. So if I was basing my review strictly on the actual worker who had completed the work, I would have given an A. But due to my initial experience, I have to give a B. In addition, I have since called and left a message asking to schedule another appt to have more work done but have never received a call back. I imagine they're very busy, but I would think a company would value repeat business. So although I'd love to have Aaron back over to do some more work, I am now looking for other electricians on Angie's List.
Description of Work: Had 2 pendant lights hung. The workman (Aaron) did an excellent job. He was the best part of this experience. Really nice guy who went above and beyond to help us. He even quickly rewired a ceiling fan that my husband/I had sort of miswired and had it working properly in no time. He's just a really nice guy who genuinely takes pride in doing an excellent job, which can be hard to find in this day and age.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AC Electric
Dear Customer-- We really do appreciate your review... even the parts that aren't so complimentary. As a result of your comments, we realized that the owner was trying to juggle too much (he has always answered the phone himself, wanting to be hands-on with the customers). But, it has become obvious that we have gotten busy enough that it was impossible for him to keep all those customer straight without losing his patience. We are in the process of making changes and coming up with a more efficient way of keeping up with the scheduling. Thank you for your understanding. And thank you for your kudos for Aaron. He is a fine tech, and we are glad to have him on board with AC Electric.

Contact information

6803 Cactus Crossing, Austin, TX 78737

acelectricaustin.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
20902
Trade License Locale
Texas
Trade License Authority
TDLR

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Pool and Spa Service,
Home inspection,
Energy Efficiency Auditing,
Phone Wiring

FAQ

AC Electric is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

AC Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, AC Electric offers free project estimates.
Yes, AC Electric offers eco-friendly accreditations.
Yes, AC Electric offers a 10% senior discount.
Yes, AC Electric offers emergency services.
Yes, AC Electric offers warranties.
AC Electric offers the following services: Electrical services for new construction, & home additions, remodeling, rewiring, light fixture installation, aluminum wiring repair--copalum, generator installations, whole house surge protectors, electric vehicle charging stations, spa installs, electrical panel rebuilds/upgrades.
Air conditioning/ heater (hvac) repair or replacement.

Contact information

6803 Cactus Crossing, Austin, TX 78737

acelectricaustin.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed