Had to have my whole house repiped. Gregg showed up on time and is a very pleasant young man. He checked and rechecked his work to make sure there were no leaks, he even cleaned up after himself. He took pics and showed me the problems before he stared work. Would highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,700
Mark F.
07/2018
5.0
Arrived same day. Completed work timely. Great company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
ron d.
07/2018
5.0
I CANNOT RECOMMEND THEM ANY HIGHER! I found Southern Service and one of their competitors on Home Advisor. I had them both come out to give estimates. I needed to re pipe my house to increase water pressure. I decided to put in a two shower head shower and there was no way the existing pipes and pressure were going to support that. Both gave estimates. Southern Service came in about half the price but even more importantly they identified an issue. I would need a tankless water heater as what I had was a 40 gallon regular water heater that wouldn't support the volume i was about to be using and keep it hot. They were done in one day, and the communications were all very clear. I will use them again. Greg did excellent work and Hank is amazing to deal with. Thank you both!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
Isaac L.
07/2018
5.0
Very kind and courteous staff. Work was completed quickly and the quality of the work was top notch. A very clean install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tyler W.
06/2018
5.0
I had a small issue after the install and Southern Service was very quick to respond and resolve the issue. They are very nice and very responsive. They didnt ignore me or act like I was a bother after they had already been paid for the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy V.
04/2018
0.5
Do not hire! It took 4 visits to fix 2 toilets and 2 faucets and then they couldn't figure out what was wrong with the water heater! The faucets are scratched from them using tools directly on them!! The water heater needed a new dip tub! They said I needed a new water heater! The owner, Hank, sat and visited 20 minutes after the work was completed! (About his personal life)! Said they were replacing my elements and thermostats for free for me!!! They turned them in under the warranty on my 4 year old water heater! The bill was $575 for 2 minor toilet repairs, 2 faucets ruined, and labor for water heater! 4 visits!!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Troy W.
04/2018
5.0
Very professional character.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barry T.
03/2018
5.0
Very professional and reasonable pricing. I would hire them again in a heart beat. They are my go-to plumbers now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,000
Janet J.
03/2018
4.0
He was very knowledgeable and was able to explain what he was doing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
JOHN R.
03/2018
5.0
PROMPT - PLEASANT - EFFICIENT
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,189
Mark C.
03/2018
5.0
Would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charlotte B.
03/2018
4.5
Technician was polite and knowledgeable, Dispatcher was exceptionally pleasant. Service was unexpectedly prompt. Very satisfied. Will definitely use them again.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$230
Rusty K.
02/2018
5.0
Had our water heater replaced. Very good experience. Will call again when we need plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ernie m.
02/2018
4.5
Great service, professional and courteous!
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Tim R.
01/2018
5.0
Reponsed quickly
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Cindy S.
01/2018
5.0
They were very responsive. Very professional. Did what they said they would and were on time. Very flexible. Had lots of knowledge on my situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia E.
01/2018
5.0
Southern Service did a great job for me. From the time I entered my info on your site, to receiving a call from Hank was only minutes. Hank saw that I was desperate and contacted me immediately. I was so appreciative that the representative, Greg showed up first thing the next morning. Greg was professional and stated all his findings so that I completely understood what was happening with the gas lines and what was needed to resolve the issues. I received calls from Jessica giving me updates on my project so that I knew what to expect and when. Southern met my needs, kept me informed and completed the job as promised. They provided great service and I highly recommend them to anyone who needs gas line repair service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
Bonnie D.
01/2018
5.0
I needed a new gas hot water heater. Jessica with Southern Services called me within an hour of my request, set up an appointment, and by the next day Greg was replacing it. No plumbing job is cheap, but he had to do extra work to get it up to code. Very pleasant people and very capable. I would recommend Southern Services and will use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,450
Kelly R.
01/2018
5.0
I found Southern Service through Home Advisor and Jessica contacted me immediately! From there, Hank was at my home on 20 minutes and my tankless water heater was fixed within 15 minutes. Friendly, fast, quality work, and reasonable price! Absolutely will call again and pass along their information to others!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Michael S.
12/2017
3.0
Outrageous on price
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
5.0
Werner B.
12/2017
5.0
On time and fast work. Technician was knowledgeable and friendly
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
water heater installer,
gas leak repair service
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Southern Service accepts the following forms of payment: CreditCard
Yes, Southern Service offers free project estimates.
No, Southern Service does not offer eco-friendly accreditations.
No, Southern Service does not offer a senior discount.