Southern Service

water heater installer, gas leak repair service

About us

Dealing with a home or business plumbing issue? Contact the expert Murfreesboro plumbers at Southern Service today for experienced service.

Business highlights

11 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 26-50 of 183 reviews

Bruce W.
08/2018
5.0
Greg was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen S.
07/2018
5.0
Had to have my whole house repiped. Gregg showed up on time and is a very pleasant young man. He checked and rechecked his work to make sure there were no leaks, he even cleaned up after himself. He took pics and showed me the problems before he stared work. Would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,700

Mark F.
07/2018
5.0
Arrived same day. Completed work timely. Great company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

ron d.
07/2018
5.0
I CANNOT RECOMMEND THEM ANY HIGHER! I found Southern Service and one of their competitors on Home Advisor. I had them both come out to give estimates. I needed to re pipe my house to increase water pressure. I decided to put in a two shower head shower and there was no way the existing pipes and pressure were going to support that. Both gave estimates. Southern Service came in about half the price but even more importantly they identified an issue. I would need a tankless water heater as what I had was a 40 gallon regular water heater that wouldn't support the volume i was about to be using and keep it hot. They were done in one day, and the communications were all very clear. I will use them again. Greg did excellent work and Hank is amazing to deal with. Thank you both!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Isaac L.
07/2018
5.0
Very kind and courteous staff. Work was completed quickly and the quality of the work was top notch. A very clean install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tyler W.
06/2018
5.0
I had a small issue after the install and Southern Service was very quick to respond and resolve the issue. They are very nice and very responsive. They didn’t ignore me or act like I was a bother after they had already been paid for the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy V.
04/2018
0.5
Do not hire! It took 4 visits to fix 2 toilets and 2 faucets and then they couldn't figure out what was wrong with the water heater! The faucets are scratched from them using tools directly on them!! The water heater needed a new dip tub! They said I needed a new water heater! The owner, Hank, sat and visited 20 minutes after the work was completed! (About his personal life)! Said they were replacing my elements and thermostats for free for me!!! They turned them in under the warranty on my 4 year old water heater! The bill was $575 for 2 minor toilet repairs, 2 faucets ruined, and labor for water heater! 4 visits!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Troy W.
04/2018
5.0
Very professional character.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry T.
03/2018
5.0
Very professional and reasonable pricing. I would hire them again in a heart beat. They are my go-to plumbers now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Janet J.
03/2018
4.0
He was very knowledgeable and was able to explain what he was doing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

JOHN R.
03/2018
5.0
PROMPT - PLEASANT - EFFICIENT

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,189

Mark C.
03/2018
5.0
Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlotte B.
03/2018
4.5
Technician was polite and knowledgeable, Dispatcher was exceptionally pleasant. Service was unexpectedly prompt. Very satisfied. Will definitely use them again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$230

Rusty K.
02/2018
5.0
Had our water heater replaced. Very good experience. Will call again when we need plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ernie m.
02/2018
4.5
Great service, professional and courteous!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Tim R.
01/2018
5.0
Reponsed quickly

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cindy S.
01/2018
5.0
They were very responsive. Very professional. Did what they said they would and were on time. Very flexible. Had lots of knowledge on my situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia E.
01/2018
5.0
Southern Service did a great job for me. From the time I entered my info on your site, to receiving a call from Hank was only minutes. Hank saw that I was desperate and contacted me immediately. I was so appreciative that the representative, Greg showed up first thing the next morning. Greg was professional and stated all his findings so that I completely understood what was happening with the gas lines and what was needed to resolve the issues. I received calls from Jessica giving me updates on my project so that I knew what to expect and when. Southern met my needs, kept me informed and completed the job as promised. They provided great service and I highly recommend them to anyone who needs gas line repair service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Bonnie D.
01/2018
5.0
I needed a new gas hot water heater. Jessica with Southern Services called me within an hour of my request, set up an appointment, and by the next day Greg was replacing it. No plumbing job is cheap, but he had to do extra work to get it up to code. Very pleasant people and very capable. I would recommend Southern Services and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,450

Kelly R.
01/2018
5.0
I found Southern Service through Home Advisor and Jessica contacted me immediately! From there, Hank was at my home on 20 minutes and my tankless water heater was fixed within 15 minutes. Friendly, fast, quality work, and reasonable price! Absolutely will call again and pass along their information to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Michael S.
12/2017
3.0
Outrageous on price

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Werner B.
12/2017
5.0
On time and fast work. Technician was knowledgeable and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Jeff F.
11/2017
4.5
responsive was excellent

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$1,400

Contact information

111 Royal Garden Drive, Murfreesboro, TN 37130

https://www.plumbermurfreesborotn.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
68535
Trade License Locale
TN
Trade License Expiration
01/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
gas leak repair service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Southern Service accepts the following forms of payment: CreditCard
Yes, Southern Service offers free project estimates.
No, Southern Service does not offer eco-friendly accreditations.
No, Southern Service does not offer a senior discount.
Yes, Southern Service offers emergency services.
No, Southern Service does not offer warranties.

Contact information

111 Royal Garden Drive, Murfreesboro, TN 37130

https://www.plumbermurfreesborotn.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed