Scotty of Southern Services was thoughtful, Professional, knowledgeable and efficient in all areas of service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom L.
11/2023
5.0
Hank provided me with exceptional service! Even though this work was after normal business hours, he contacted the plumbing supplier and worked with them to re-open their warehouse to obtain the necessary water heater. Hank finished the job that night and verified that everything was in working order. I am very pleased with the quality and customer service Hank provided. Hank even helped me move a large storage cabinet back into place after the work was completed. Customer service going above and beyond expectations!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,277
David K.
06/2020
5.0
Jessica was totally awesome as wet as Hank. Both very professional and very personable. Highly recommended. HIGHLY!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lawrence W.
04/2020
5.0
Very friendly and professional. Worked very fast, (no-nonsense). Completed the job and cleaned up afterwards. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Terri A.
03/2020
5.0
They were friendly, knowledgeable and a contractor that showed up when they said they would. The job was done in a day and they cleaned up afterward. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Freddy R.
02/2020
5.0
Jessica called me early on the morning I put in my request. Within hours Greg was at our house putting in the new water heater. It couldn't have been a better experience. I highly recommend Southern Service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,350
Cheryl C.
01/2020
5.0
Thanks! Love our great water pressure and the great work you did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark E.
11/2019
4.5
Excellent service. Hank was very knowledgeable and professional. Very conscientious and made sure the heater was not only functional but looked good. He was patient in answering all questions. He stayed very late to restore our hot water. Highly recommend this company and this professional. We will definitely use them in the future for any projects.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$2,250
Debra C.
09/2019
5.0
Very prompt & courteous. Will definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Pamela D.
09/2019
5.0
All the personnel from this company were great and they had the best price by far. They did a great job and the receptionist answered even though I called at night (I was expecting to leave a message!). They did an excellent job and I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cassie B.
09/2019
5.0
Within minutes of submitting a request on Home Advisor for plumbing help due to a water main leak we received a call from Southern Service. They connected us with Hank who showed up within 30 minutes even though it was Friday evening of a holiday weekend and he was already headed home for the day. He completed the project efficiently, was extremely courteous, and was very reasonably priced. Having a water main leak was definitely not part of our holiday plans, but Southern Service took care of the problem quickly and pleasantly so that we were able to still enjoy our weekend plans. Thank you Hank and Southern Service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John P.
07/2019
5.0
They made sure the job was done to my satisfaction before they left. They spent extra time and effort to disturb the existing landscaping as little as possible. Very pleased with their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven R.
07/2019
5.0
great work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
George M.
04/2019
5.0
They were very courteous and they know what they are doing and very professional. And there very reasonable on their prices and worth hiring. We would recommend them to all of our friends and neighbors and family. Glad Home Advisor recommends them on their website.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$450
Eva R.
03/2019
5.0
Fast and reasonably priced
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Lauren T.
03/2019
5.0
they did great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
A. C. B.
03/2019
5.0
This business is absolutely superb. From the initial telephone contact with office staff through the completion of the job everything was GREAT. I would highly recommend them for your plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yukito F.
02/2019
4.0
no
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Bob M.
01/2019
5.0
Great service. Came within 24 hours of call on a weekend. Had parts and came on time
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Karen H.
01/2019
5.0
Jessica, in office, and service man, Hank, were very knowledgeable, capable, and very courteous while handling my plumbing problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$460
Andrew S.
11/2018
5.0
Great customer service. Quick service. Will call them again for any plumbing needs!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Samuel T.
10/2018
5.0
I cannot adequately express the caliber of the staff that helped me throughout the entire process of replacing my natural gas tank less hot water system (which began with Hank for the initial consultation then Leslie for the coordination and finally Greg for the estimate and the installation). I am still stunned with Greg's customer focus, attention to detail (the piping, wiring, venting, etc., is worthy of a magazine) and flawless execution. Greg certainly earned my superstar award.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sonia S.
09/2018
4.5
I contacted them through Home Advisor, very quick to respond. Reasonably priced for what I needed done. Took care of the job, seeded and layed straw done. Very impressed with Jessica and Hank! Thank you so much.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lara O.
09/2018
5.0
They are real pros! Fast, helpful and thorough!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patsy F.
08/2018
5.0
Called us back immediately and set us up for the next day since we were in an emergency situation and didnt try to upcharge in any way would recommend for sure
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
water heater installer,
gas leak repair service
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Southern Service accepts the following forms of payment: CreditCard
Yes, Southern Service offers free project estimates.
No, Southern Service does not offer eco-friendly accreditations.
No, Southern Service does not offer a senior discount.