Southern Service

The two gentlemen, Hank Bowers, Southern Service & Brant Taylor, The Sound Decision were very professional & did great work.

Hank was here in record time to repair our faulty icemaker valve. He was courteous and very knowledgeable about the problem. I would recommend him anytime.

Fantastic service! Called me back in minutes... and did the water heater install next day. Saved me $150 from original quote for he said I did not need that particular thing done. Great guy... honest I feel. Sheila B

He was very prompt in his response. He went through all my differnt options and answered all my questions so i could make the decision that was best for me. I would highly recommend this company and will use them for any future plumbing needs.

Hank knows his job. The quality of work was excellent, Arrived on time & very professional. I was told they accept Card but Hank prefered to take check. So I had no choice. I will recommend to hire them.

Came on short notice. Fast and courteous Thanks Hank!

The quality of work was excellent, I would have rated the customer service a 5 star however the old water heater was supposed to be picked up the same day, it sat out in front of my house for about a week and a half and I had to make two additional calls to finally get it removed. I believe I could have had the same service completed for a lower rate, but Southern Service was able to come out the next day and replace the water heater, that was worth the premium.

Arrived on time, very professional, and very personable. 4.5 instead of 5 because repairman said the company does not accept credit cards.

was a dificult problem to diagnose where the drain blockage was and why the snake would,nt work. Hank came the same day and worked til after seven pm. replacing a poor drainage design. Problem solved!

Hank was very professional and was able to get to my home within an hour of my phone call. He was able to fix my initial project and also fixed 2 other issues I had while he was here. His prices were fair and his work was quality. Use Southern Services, you will NOT be disappointed!!

I had hired another company to clear a clogged toilet several months before, but they not only didn't clear the clog, I felt like they were trying to get me to buy something else. Southern Service was polite, professional, and his work has lasted. I would hire him again and recommend him to friends.

Hank was immediately available for my sewer main clog. I had out of town guest and needed this remedied asap. He was there within 40 minutes of the call and had the clog taken care of within and hour. Highly professional. Would recommend him to anyone.

Most wonderful I've ever had do work for us. Very prompt, courteous and even offered to do anythig else I needed. I will use him again!

Hank Bowers is a true professional. He solved several problems that other plumbers said could not be done, corrected issues caused by a previous plumber and completed the job on a timely basis. I couldn't be more pleased. I'm proud to say "Hank Bowers is my Plumber."

My experience with Hank (Southern Service) could not have been more positive. I happened to notice a very bad leak on my hot water tank and reached out to Hank late Sunday afternoon, which happened to be Mothers Day. He diagnosed the issue over the phone, and drove all the way to Home Depot to pick up a water heater, which I definitely needed. He then came to my home at 8:30 pm on a Sunday to install it; found other issues and fixed those as well. He ended up leaving my home at 11:30pm..never once getting frustrated, but instead always maintaining a high level of customer service. I have never in my life had such a terrific experience with a service company. I am very thankful that Hank went out of his way to fix this problem late on a Sunday night. This guy is simply awesome, and I recommend him many times over. thank you, thank you, thank you!!!!!

The most prompt service I have ever had from a service company. He not only unstopped two sinks but replaced pipes that were the problem. Even though it was late, He stayed to make sure everything was completed to our satisfaction. Hank was very professional and no matter the question always polite and personable. I even asked him to help me with a lock at the bottom of our front door and without batting an eye, he helped. Since I have had a couple of back surgeries this was so nice and beyond what he came to work upon. I would recommend him to others.

Mr. Hank came over to fix the water heater & instead he actually replaced the wster heater & fixed the toilet too! He was very prompt. Answered one million questions of mine & also helped with some faucets in my home! Above & beyond! Amazing customer service.

They do multiple services not just plumbing. Will use them again.

Southern Service helped us when our hot water heater broke. The responded very quickly, quoted us a great price, were very courteous & went above and beyond to make sure we got the parts we needed. I'd definately use them again and recommend them to anyone.

Hank was very professional and got the job done quickly to my satisfaction. I will call him for all future needs.

Hank at Southern Services was quick and professional. I do wish that my plumbing emergency had occurred on a weekday, because their weekend rate is pretty high at $125 for the visit and first hour of labor. Overall a good experience.

Hank called as soon as I hit the submit button! He was very courteous, knowledgable, timely, and even showed me how to remedy future issues. I will call him again when we have a plumbing problem and I highly recommend him to others!

Hank delivered on his word. He arrived on site when he promised and made sure that everything was working properly before he left. He was very friendly and knowable. He made recommendations to me on how to keep my water heater working at peak performance. I would use Hank's services again.