Installer Direct

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Super Service Award winner annually from 2013-2023 in Murfreesboro and surrounding Tennessee Areas!! We are fully licensed and insured to work on both commercial and residential properties. We specialize in flooring, both sales and installation. We bring the samples right to your home or place of business providing you with excellent quality of service and product lower than our competitors. Installer Direct has been installing hardwood, tile, laminate, carpet and many other kinds of flooring as well as back splashes and custom tile showers for over 28 years in Rutherford and Davidson Counties. We sell hardwood, carpet, laminate and vinyl for less than flooring stores because of our low overhead and direct buying power. We also offer sale and installation of luxury vinyl plank flooring. Our 12 mm product is a better quality and a lower cost than you will find in large box stores; this allows us to be competitive with our pricing. Luxury vinyl plank is completely waterproof! What sets us apart from most flooring companies is that the installer is also your salesman. In most cases a salesman with little to no experience at installing flooring will come out and measure and then on the day installation someone you have never met will come in and start installing the flooring. When you call Installer Direct the installer will come out, give you a free detailed estimate, and be able to answer any questions that you may have. They can find out exactly what specific ideas and care that your home will need and it won't get lost in translation between salesman and installer. We put our customers first, and because of that, we leave every job with the customer's full satisfaction. Additional email address: affordableflooring.craig@gmail.com.Check out our Facebook page at https://www.facebook.com/Installer-Direct-81147472977

Business highlights

29 years of trusted experience

Services we offer

Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal


Photos of past projects

Reviews

4.9137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 137 reviews

Kelly B.
09/2019
5.0
flooring contractor, hardwood floor
  + 0 more
Scott and his whole crew were amazing from start to finish! They came to give us an estimate quickly, they helped us order the tile, and they were able to schedule us within the month. The price was very competitive with other estimates we received. They seemed the most knowledgable and most willing to back up their work. We had them remove almost 1000 square feet of sand and finish hardwoods that were installed incorrectly by our home builder. They then installed tile for us in that entire area. The workers were respectful of our home and our time and the job was completed exactly in the time they promised. The floors look amazing and they guarantee their work for the life of the time we live in this home. We would hire them again in a heartbeat! After some unfortunate experiences with contractors, we are so happy to have found Installer Direct and to have had such a wonderful experience!
Description of Work: Hardwood floors removed and tile installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Gemini A.
09/2019
5.0
flooring contractor
  + -1 more
They did a fantastic job!! I highly recommend them!!
Description of Work: Hardwood flooring installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael W.
08/2019
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
Scott and his crew always show up on time and do a quality job. They are are always professional and take time to make sure we are pleased with the work.
Description of Work: Carpet replaced in 3 Bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Dustin A.
08/2019
5.0
carpet installation, flooring contractor
  + 0 more
Scott, the owner, was wonderful to work with throughout the whole project. On the day of install he and his crew arrived on time and got right to work. The completed the job in a very reasonable time for type of install. I would not hesitate to use them again for future projects.
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry A.
08/2019
5.0
carpet installation, flooring contractor
  + 0 more
Went very wall! Scott and his team were able to get the work done in a timely manner and the quality of their work is excellent!!
Description of Work: Replace carpeting in rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
02/2019
5.0
flooring contractor
  + -1 more
I had multiple rooms to work on. They brought 4 men with the right tools. They did very satisfactory work and cleaned up as they went. I would definitely recommend them for this work.
Description of Work: Carpet stretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

jane K.
01/2019
5.0
carpet installation
  + -1 more
It went very well. Scott called to say they were running a little late, but they arrived here right on time. All work was performed professionally. Scott and Sky were very pleasant to have in our home. Just wish we were aware of this company before we had the living room and bedroom carpet installed. The price was very, very reasonable. We didn't purchase the carpet from this company, but they were willing to come out and install the remnant piece that was leftover. Definitely would hire them again and highly recommend them.
Description of Work: install carpet on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angela J.
01/2019
5.0
flooring contractor
  + -1 more
Everything was great!!! I have gotten so many compliments on my floor!
Description of Work: Install flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken C.
12/2018
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Excellent attention to detail. The whole crew were not like most construction crews. They were all very courteous and hard working. One thing that stood out was I didn't see anyone on there phone the entire time. That is rare these days.
Description of Work: Hardwood flooring, tile & baseboard installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Richard A.
11/2018
5.0
flooring contractor
  + -1 more
What a great experience. From quote to installation, the whole process was explained thoroughly and the work was performed perfectly. The house looks amazing and the crew was so professional. Of all the work we have had done on our house, this was the most pleasant experience by far. Job was finished on budget and ahead of schedule. The workers even cleaned up meticulously behind themselves. Couldn't be happier with the job and the value. Call these people!!
Description of Work: LVP flooring installed in entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Hans J.
10/2018
5.0
carpet installation, flooring contractor
  + 0 more
The workers were on time and very likable. They were informative and even did extra work on the steps without extra charge . We will definitely use their services again. Scott Craig and his crew really made our home beautiful!
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Krista D.
10/2018
5.0
carpet installation, flooring contractor
  + 0 more
My phone call was returned quickly and we were able to get our carpet stretched in a very timely manner. Price was very reasonable and service was professional. Our carpet looks bettter than it has in years! Would definitely hire again.
Description of Work: Carpet Stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danny K.
10/2018
5.0
flooring contractor, hardwood floor
  + 0 more
They did an awesome job and in a very timely manner. It looks great.
Description of Work: New kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly T.
09/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Top quality work. Friendly. Professional. Everything ran smoothly. Will hire again for other flooring jobs!
Description of Work: Install laminate flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth B.
09/2018
5.0
flooring contractor, hardwood floor
  + 0 more
Scott and his crew did an excellent job! I could not have asked for anything more. They were especially considerate and efficient. They sealed off the area they were working in from the other part of the house to prevent the dust from going all over. They even took down the window treatment in the room where they were working to prevent dust from getting in it. They came back after they had finished to clean off some of the residue from the tape they had used to secure the hardwood and to be sure that I was completely satisfied. I can highly recommend them and would not hesitate to use them again for any future flooring.
Description of Work: Engineered hardwood floor replacement in kitchen and dining room due to water damage from malfunction of the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael W.
05/2018
5.0
carpet installation, flooring contractor
  + 0 more
Scott was very thorough with first visit for estimate and carpet selection. Previous homeowners had left some sloppy finishes at thresholds and Scott helped come up with creative ways to rectify this. On install day, Scott and his team arrived On time and immediately went to work. They worked together as a team and completely the job in less time than I expected. The new carpet looks and feels great. I will certainly use Installer Direct in the future for all my flooring needs!!!
Description of Work: Replace carpet in Master Bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Brett B.
05/2018
5.0
flooring contractor
  + -1 more
Scott and his team were easy to work with. They worked quickly and did a quality job. They were reasonably priced (we got three quotes total before selecting a company to work with), especially considering the pattern that we wanted (diagonally set herringbone) and the amount of self-level that was required in order to level our floors. They did a beautiful job bringing the tile right up to our wood floor without needing any sort of transition strip.
Description of Work: 12x24 porcelain tile installed in kitchen and family room (650 SF)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

David H.
04/2018
5.0
flooring contractor, hardwood floor
  + 0 more
They finished the job in one day excellent customer service, fantastic price, and A+on quality and delivery! Home Depot left us in s bind with furniture and flooring every where. I called installer direct they gave me a quote and came out and took care of it. I would highly recommend them to anyone wanting quality affordable service.
Description of Work: Laminate flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Linda S.
02/2018
5.0
flooring contractor, hardwood floor
  + 0 more
From contact to get estimate to completion we received fast, professional, going above service from Scott and his team. We are very satisfied with the product and service. And we will be contacting Scott for further rooms.
Description of Work: Installing hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

keith W.
12/2017
5.0
carpet installation
  + -1 more
came a little early. started right away. done quicker than I imagined.
Description of Work: put down vinyl planks and trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Gail C.
12/2017
5.0
flooring contractor
  + -1 more
They did a really good job. The job was finished in 1 day. They came and gave me an estimate the same day I called. They installed the flooring 2 days after my initial call. I am very pleased with the final results.
Description of Work: They repaired the sub-floor and put down vinyl plank in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Christina W.
11/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Scott and his team were wonderful, from the quote through installation. Very friendly, courteous, and professional. They did a great job, installing new flooring in our kitchen, living room, and hallway in only two days. Would definitely recommend, without hesitation - actually we already have!
Description of Work: Floor installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald B.
11/2017
5.0
carpet installation
  + -1 more
I am, of course, very delighted to have had the good fortune of these nice people handling the installation of the carpet on a set of stairs for me. Their professional and courteous attitude, expert knowledge, and patience in handling my specific needs were very important to my complete satisfaction. I just wanted to say how nice I was treated from the time I called to get a quote until the job was completed. Scott Craig is who gave me a quote and looked at what my needs were and what I wanted. He evaluated what my needs were and what I wanted and presented me with the best options to fit my needs and was able to answer all my questions. Thanks to him I got the carpet install just like I wanted. This was due to him taking the time and not just trying to rush a sale. They did a great job. They took care not to damage our home and made sure that every aspect of the installation was right. I felt that they did this as if they would have done their own. When they left everything was perfect. I will use Scott and Installer Direct for all my future flooring needs.
Description of Work: Carpet installed on a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ronald L.
11/2017
5.0
ceramic tile, flooring contractor
  + 0 more
Scott and his team did a excellent job replacing my floors. They were on time and on schedule the date we planned to do it and communication was good.
Description of Work: Replaced 1st floor flooring with wood tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Brandy R.
10/2017
5.0
flooring contractor
  + -1 more
It went very well. Brianna was our contact person/installer and was always super easy to get in touch with and very knowledgeable. The timeframe given for the install to begin was on point. The installation itself went quickly and we were given a detailed breakdown of what to expect and when. We will definitely be using them in the future on some upgrades we are wanting done.
Description of Work: New flooring installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1715 Old Lascassas Road, Murfreesboro, TN 37130

https://www.facebook.com/installerdirectmurfreesboro/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
General Remodeling

FAQ

Installer Direct is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Installer Direct accepts the following forms of payment: Check,PayPal
Yes, Installer Direct offers free project estimates.
No, Installer Direct does not offer eco-friendly accreditations.
No, Installer Direct does not offer a senior discount.
No, Installer Direct does not offer emergency services.
Yes, Installer Direct offers warranties.
Installer Direct offers the following services: Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.
NA

Contact information

1715 Old Lascassas Road, Murfreesboro, TN 37130

https://www.facebook.com/installerdirectmurfreesboro/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM