Icon Home Performance LLC

Great to work with Jose, he quickly diagnosed not just the issue I had noticed, but several I had not, and got them all fixed promptly. Will be calling ICON in the future every time!

Really great to work with and responds to emergencies quickly.

A little misunderstanding at the beginning With the appointment, but when it was settled and taken care of. They took care of my problem quickly.

This company was prompt, efficient, and a pleasure to work with. They were able to address the issues with my furnace on the same day as my initial request. The pricing was fair, and the technician was a pleasure to work with.

having Jose and his crew replace our heat pump was a pleasure. he provided a very fair and accurate estimate and provided prompt, professional and efficient service.

very honest and reputable

Very courteous and professional

We own properties in Springhill, TN and needed HVAC work. Jose from my first interaction with him on the phone, quote, installation, follow through was outstanding. He followed up on everything and did exactly what he said he would do. Our tenants said he was very professional on the day of the install. I would highly recommend his services. He seems honest and was so easy to work with. He's your guy for your next job.

Jose came out on a Sunday to troubleshoot our AC problem. It turned out to be a simple fix but he checked to make sure everything else was working properly. Would definitely hire him again.

This furnace installation is the second I have had done by Jose. I have three systems in this large, old home, and he performed marvelously. He is the essence of honest, competent and efficient. And he takes pride in his craft. When my third furnace goes, I'll be calling Jose. John Ellis

Jose did a terrific job.

I contacted Icon for a quote and Jose came out and gave quotes for a split HVAC system giving several options and prices. We agreed on an instal date and Jose let me know he was en route and came right on time and completed the job in a few hours and determined the system was operational . He did a GREAT JOB . And I felt his pricing was more than competitive.

When you hire someone to come into your house and perform a service for you, you HOPE you've chosen someone knowledgeable, hard working and honest. RARELY do you actually get that person... but that's exactly who we got when we hired Jose'! On top of that, he's friendly and his quote for our HVAC replacement was more than reasonable. He arrived when he said he would, worked all day, got us up and running and then immediately emailed us a receipt for our payment. He even registered our unit for us so that we could be sure the warranty was activated and on record! We're happy customers!

I got several bids on a 2.5 split HVAC and Jose from Icon was much more economical than the other bids. He was right on time for the install of my new HVAC system and his quality of work exceeded my expectations with him redoing some older work that was not as clean and precise. Would definitely recommend Icon for any new install and plan on using him on all my service going forward.

Great transaction- quoted complete heat / air unit exchange, installed on the day agreed on, cleaned after work was done - highly recommended - great experience

Very honest, knowledgeable and friendly. Great rates! Jose is the best!!!

The quality of work they do its outstanding they checked their work two and three times to make sure its done correctly.

Excellent work. Would highly recommend.

Jose showed up at our house at 7pm and stayed until 10pm to make sure our A/C was back in action, after another company came and after doing very little diagnostics, pumped our A/C with extra refrigerant, and then when the system still wasnt working, told me we needed a new system for $5k. Jose diagnosed the issue properly, removed the extra refrigerant the other firm put in, and we were back in action, saving us thousands. Thanks Jose!

I was very happy with the repair of my unit.

Very high quality maintenance, took his time. Honest and reasonable.

Honesto y profesional.

Jose was great! He was able to get my heat pump up and cooling in one visit. I thought for sure he would come and look at it and tell me a part had to be ordered and it could be put in next week. The older I get, the more uncomfortable and difficult high temperatures become. He was personable and pleasant. I was impressed with the thoroughness of his examination of the system prior to giving me his diagnosis. Great job.