The Plumbing Authority, Inc.

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At The Plumbing Authority, we know that you want to be able to relax and not deal with plumbing problems. Undependable plumbing causes you stress and frustration. You deserve to enjoy your home without worrying about your plumbing. This is why we send licensed plumbers out to your home, so that you can relax knowing your problem is in good hands. We do not just care about plumbing. We care about you and your home. We have helped thousands of homeowners solve their plumbing problems for over 29 years. Do not let unexpected plumbing issues ruin your day. Instead, find relief when you call us or schedule online.

Business highlights

12 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.3
responsiveness
4.8
Showing 1-25 of 201 reviews

Susan H.
05/2025
5.0
Great work, fast & cleaned up after. Ray & Josh were extremely knowledgeable and explained everything to me. Would definitely hire again.
Rating CategoryRating out of 5
$11,000

Charlie Y.
05/2025
5.0
Everything went on schedule and the guys did a fantastic job
Rating CategoryRating out of 5

David O.
03/2025
5.0
They came and fixed my original problem and found another problem. They were good on fixing all the problems I had
Rating CategoryRating out of 5

Katie M.
02/2025
0.5
I was originally quoted for repairs and a new shower pan. When they came to do the work they said the shower pan was not in the work order, even though it was the main issue. We ended up paying double the original quote and the work was subpar.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


James H.
12/2024
5.0
They were quick to respond and arrived the next morning and talked through the options and were able to replace the water heater. Very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashley B.
11/2024
5.0
Ray and Cody went above and beyond to fix my plumbing issues!!! They were great?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Ronnie E.
10/2024
5.0
Your employe Jake done a outstanding job would recommend him to anyone. He came to my house found the problem and went right to work fixing the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul F.
09/2024
5.0
On time. Great communication. And great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

TERRY W.
09/2024
5.0
5 star company very polite one day service was very reasonable price work was excellent replaced a water main line in one day very very pleased would like to acknowledge these guys excellent guys ray loveday ,Cody , Eli and Mikhail lynch and Nancy was so awesome hired this company you will not be disappointed 5 star company,and did i mention the price was right

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,190

Robert C.
04/2024
5.0
The company sent a very professional manager to supervise the work. It took almost two days of horizontal boring in our yard and under our homes slab foundation. The horizontal boring equipment and crew added a large expense to the total bill but was the only to get under the slab to the correct spot. The crew installed heavy duty PVC pipe with a liner containing heavy duty commercial grade hose. If anything leaks in the future, a new hose can be slipped in to replace the bad one at a minimal cost. After the repair work was completed, the landscaping was restored to new. Overall a very professional repair job, well worth the extra cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
04/2024
5.0
Great quick response

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Nancy M.
03/2024
5.0
Kind and quick, re-arranged their schedule to fit in my emergency

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ramzey O.
12/2023
5.0
Well done work, no problems 7 months after completion! also provided great recommendations on things to look into but did not shove extra services down our throats, will be using again next time I need any plumbing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robby L.
12/2023
4.5
Very professional!

Rating CategoryRating out of 5
quality
3.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

James A.
12/2023
5.0
The company was able to get my work scheduled quickly and efficiently. They showed up on time and completed the work in a timely manner. They also had all the parts needed on the truck. Very pleased with the quality of the work!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,100

Dawn P.
10/2023
5.0
Prompt, friendly, very efficient. Triple checked all their work. All qork areas were cleaned and ready to go and they kept us informed through the whole replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim F.
07/2023
5.0
Prompt, professional, and pleasant

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,328

Robert P.
07/2023
4.5
Professional job; explained the options & fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Paul P.
06/2023
5.0
Mark was personable and helpful in pointing out potential problem areas in our 32 year old home. I appreciated that. He was efficient in replacing a leaking outdoor spigot that was the subject of the visit. I was impressed with him and with The Plumbing Authority and would certainly call on them again as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$359

Sandra C.
05/2023
5.0
Very professional. He listened to my concerns, he checked everything thoroughly, and he gave me an estimate on the disposal (for both labor only and with their part included.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arseniy T.
04/2023
5.0
Outstanding, highly reliable, highly professional , easy to work with , did their job 100% it was expected. They did complete 6000 sq.f house repiping. Would hire them again. Will use them for all my plumbing needs in the future. Highly recommend The Plumbing Authority for any plumbing services!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$27,000

Victor C.
04/2023
4.5
They did a good job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Lloyd C.
04/2023
5.0
No complaints. They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alicia B.
03/2023
5.0
Great price, Knowledgeable, got it done same day as the quote. Half the cost of the other guys and quality was excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
67339
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: Closed

The Plumbing Authority, Inc. accepts the following forms of payment: CreditCard
No, The Plumbing Authority, Inc. does not offer free project estimates.
No, The Plumbing Authority, Inc. does not offer eco-friendly accreditations.
No, The Plumbing Authority, Inc. does not offer a senior discount.
Yes, The Plumbing Authority, Inc. offers emergency services.
Yes, The Plumbing Authority, Inc. offers warranties.

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed