The Plumbing Authority, Inc.

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At The Plumbing Authority, we know that you want to be able to relax and not deal with plumbing problems. Undependable plumbing causes you stress and frustration. You deserve to enjoy your home without worrying about your plumbing. This is why we send licensed plumbers out to your home, so that you can relax knowing your problem is in good hands. We do not just care about plumbing. We care about you and your home. We have helped thousands of homeowners solve their plumbing problems for over 29 years. Do not let unexpected plumbing issues ruin your day. Instead, find relief when you call us or schedule online.

Business highlights

12 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.3
responsiveness
4.8
Showing 51-75 of 201 reviews

Nate W.
02/2021
5.0
I had another plumber no-show on me 3 times over the last two weeks. Plumbing Authority had someone out within 2 hours of my call. Steve Owens was my plumber, and I can't say enough good things about him. I will definitely use this company for my next plumbing need!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$277

Richard S.
01/2021
5.0
Good people

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$1,864

Christine P.
12/2020
5.0
I had a leak and couldnâ t locate the source but Daniel Richardson found it, repaired it, and was the single most professional and kind service individual I have ever experienced! Top of the line Pro! I will call only the Plumbing Authority from this point on! Thank you !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$30,000

John G.
11/2020
5.0
Excellent service from technician Jason from the Plumbing Authority.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chad R.
10/2020
5.0
Company stands behind their work and fixed a recurring issue I had with one of their repairs. Everything works great now

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Barbara M.
10/2020
5.0
I have used Plumbing Authority 3 different occasions for different projects. All projects were completed on time & efficiently. The plumbers are all licensed & very methodical when working on the project. I have a maintenance contract with Plumbing Authority & it was time for the yearly inspection on the plumbing in the house. Dan was the licensed plumber. He was another example of the high standard of plumber that is employed by the Plumbing Authority. I am always confident that the plumber who shows at my house will be top notch. The job will be done correctly the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen E.
10/2020
5.0
Very professional service and great communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Kimberly R.
10/2020
5.0
Steven O. was very knowledgeable, personable, and respectful. He explained everything to me to where I could understand and actually listened to me and my needs before he made any recommendations. Very pleased with the install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

Troy O.
10/2020
5.0
Nothing

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Bob M.
09/2020
5.0
Excellent work, showed up as promised, on time. I would highly recommend Dan R. they replaced a gas tankless water heater. Installed and leak checked, cleaned up made us all happy to get a hot shower again. Price was reasonable, below other quotes. Very happy with the entire job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,900

Thomas R.
09/2020
5.0
Very nice and willing to be forthcoming on systems. Great installation!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,100

David M.
08/2020
5.0
not cheap but very professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$750

Jim S.
07/2020
0.5
Kitchen faucets did not work, they would not come back to fix it. Hot and cold were reversed in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
4.0


Maureen S.
06/2020
5.0
Very professional & polite. They worked on my AC/Heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

William B.
06/2020
5.0
Steve and Keith were friendly and professional. Work was done on time and estimate was accurate. Would definitely recommend and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leo M.
06/2020
5.0
All OK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James T.
06/2020
5.0
The Plumbing Authority and in particular Jason were extremely cooperative and helpful throughout the whole process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin G.
05/2020
5.0
Professional and on time. Pleasant young man. Fixed a toilet that has been running for years and installed a new faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Richard H.
05/2020
5.0
The Plumbing Authority did a big job for me a few years ago. They basically re-plumbed my whole house. They replaced part of my main drain, and ran new supply lines from the meter to the house, and then to every fixture in my house. Took the better part of a week. Fast forward 3 years. I had a small issue with my plumbing. Nothing serious, but it was annoying. I called the company to ask about it, and the owner himself came out the same day and took care of it, at no charge. If that isn't good service, I don't know what is. Highly recommend!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$6,000

Tom R.
05/2020
4.5
Good Company and employee's

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$400

Bryan D.
04/2020
5.0
I have no way to compare their work with anyone else s, but I was pleased

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Vhonnye S.
03/2020
4.5
Rick was excellent and patient. He answered every question and explained in detail. I had to replace the main water line. I thought the price was a little more expensive. It is difficult to get an itemized bill (showing the taxes, materials and labor cost) which is needed for tax purposes.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

George B.
02/2020
4.0
prompt to answer, good use of time, explained options well

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,700

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
67339
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: Closed

The Plumbing Authority, Inc. accepts the following forms of payment: CreditCard
No, The Plumbing Authority, Inc. does not offer free project estimates.
No, The Plumbing Authority, Inc. does not offer eco-friendly accreditations.
No, The Plumbing Authority, Inc. does not offer a senior discount.
Yes, The Plumbing Authority, Inc. offers emergency services.
Yes, The Plumbing Authority, Inc. offers warranties.

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed