The Plumbing Authority, Inc.

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At The Plumbing Authority, we know that you want to be able to relax and not deal with plumbing problems. Undependable plumbing causes you stress and frustration. You deserve to enjoy your home without worrying about your plumbing. This is why we send licensed plumbers out to your home, so that you can relax knowing your problem is in good hands. We do not just care about plumbing. We care about you and your home. We have helped thousands of homeowners solve their plumbing problems for over 29 years. Do not let unexpected plumbing issues ruin your day. Instead, find relief when you call us or schedule online.

Business highlights

12 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.3
responsiveness
4.8
Showing 101-125 of 201 reviews

Kristy K.
05/2019
5.0
Extremely fast service, exceptionally polite. They seemed to work quickly and efficiently and pointed out some issues that I need to keep an eye on. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Bryana W.
05/2019
5.0
Professional and quality services. Multiple options provided so you can choose what fits your budget. They communicate with you every step of the way. We re very happy with the final result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abby H.
05/2019
5.0
The plumber arrived exactly on schedule, and did the work quickly and effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Larry E.
05/2019
1.5
The work was done correctly but I feel I was over charged. He replaced the toilet tank parts and charged me $434 for about 30 minutes of actual work. I as lucky he did not have a handle for the toilet or he would have been an additional charge. I was able to pick one up at Home Depot for $6 and it took me about 10 minutes to install it. He spent most of his time trying to sell me on more of his services and taking pictures with his I pad of the work he did. I feel this should have cost around $200 - 300 and not $434.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0

$434

Sherman M.
04/2019
5.0
Very timely response to our water damage situation. Tech was quick and methodical in determining the nature of the problem and fixing it. As the job progressed, he would call us in and provide updates. Great value as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Andrea C.
04/2019
5.0
Rick was awesome, finding and clearing as much as possible the tree root that broke our pipe to the sewer. Genuine empathy for our dire situation. Great advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis P.
04/2019
3.5
Items were a little over priced. The valve by itself was roughly about $65 the mark up was high. Over all they did a good job. The tech was very good.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$37,500

Mary W.
04/2019
4.0
Work was great but prices were overpriced - Would recommend a friend if they have plenty of money.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0


Aaron K.
04/2019
5.0
Kelton was very professional and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard B.
02/2019
5.0
The technician was clean and courteous upon arrival. He clearly explained what it would take to complete the job and provided the cost up front with no pressure. He performed his work quickly and explained each step of the job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$315

wayne b.
01/2019
5.0
Very good work

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

james l.
12/2018
5.0
they found gas line leak and fixed it

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan B.
12/2018
2.0
Young pro who had difficulty repairing Moen faucet.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
3.5

Yes, I recommend this pro
$250

Gar M.
12/2018
5.0
Professional, courteous, described work involved and costs upfront with no surprises.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Diane A.
11/2018
5.0
Service Mgr., Kelton, extremely knowledgeable and highly trained in mechanical processes and materials, as well as the best choices for high-quality and efficient equipment to purchase/install. He verified my Navien 240A tankless water heater was working properly and offered beneficial maintenance tips. Would definitely recommend The Plumbing Authority... check them out!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John T.
11/2018
5.0
They came quickly and when they said they would

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Greg T.
11/2018
5.0
Great work- very professional

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Regis Ann B.
10/2018
5.0
Very through and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard W.
09/2018
5.0
Great company.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Rob K.
09/2018
4.5
Highly professional and efficient. I feel like I had quality work done on my plumbing project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$720

alexandra r.
09/2018
5.0
Called as they were supposed to and did great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank B.
09/2018
4.5
No complaints!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
67339
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: Closed

The Plumbing Authority, Inc. accepts the following forms of payment: CreditCard
No, The Plumbing Authority, Inc. does not offer free project estimates.
No, The Plumbing Authority, Inc. does not offer eco-friendly accreditations.
No, The Plumbing Authority, Inc. does not offer a senior discount.
Yes, The Plumbing Authority, Inc. offers emergency services.
Yes, The Plumbing Authority, Inc. offers warranties.

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed