The Plumbing Authority, Inc.

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At The Plumbing Authority, we know that you want to be able to relax and not deal with plumbing problems. Undependable plumbing causes you stress and frustration. You deserve to enjoy your home without worrying about your plumbing. This is why we send licensed plumbers out to your home, so that you can relax knowing your problem is in good hands. We do not just care about plumbing. We care about you and your home. We have helped thousands of homeowners solve their plumbing problems for over 29 years. Do not let unexpected plumbing issues ruin your day. Instead, find relief when you call us or schedule online.

Business highlights

12 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.3
responsiveness
4.8
Showing 176-196 of 201 reviews

Benny K.
07/2017
4.7
good service. professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amy M.
07/2017
5.0
found and fixed problem same day

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$335

Leroy S.
06/2017
5.0
Very professional and worked diligently to help the client understand the details of the work to be performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel M.
06/2017
5.0
They were quick to respond and came to my house sooner than estimated and we're able to install our water heater the next day. They were courteous and went above and beyond to install and drain for the spill pan on our water heater. All costs were explained and there were no surprises on the invoice. The Plumbing Authority was awesome, kind, professional and thorough. Will absolutely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

PETE G.
06/2017
5.0
Excellent overall service and repairs. Arrived ahead of time with a previous phone contact to make sure it was ok. Arrived on the agreed time, reviewed what we needed and went to work straight away. All work completed in quotable time frame and was invited to make an inspection to assure that all was acceptable. Price was as quoted and all cleaned up before they left. Will keep in touch. Thanks very much, Pete

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leah B.
05/2017
5.0
They were very very good at their work, neat, and courteous. And answered all my questions and provided helpful information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer G.
05/2017
5.0
The Plumbing Authority was excellent! The plumber they sent was courteous, polite and knowledgeable. He fixed my leak under the sink and made sure there were no other leaks before leaving. They were reasonably priced and did not charge me an arm & leg. He quickly fixed my problem and did not have me waiting around for him to show up or fix the leak. I will definitely be calling them again should I have more plumbing issues. Thank you Plumbing Authority!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$265

Anna L.
05/2017
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David K.
04/2017
4.5
Quality work from a professional service. Pricing of their services on par with other plumbing companies.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$275

Dustin S.
04/2017
5.0
They were prompt and polite throughout the process, and they honored the estimate that they had given me for the job. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$250

PETER G.
04/2017
5.0
The man knew what he was doing and made the necessary repairs Good personality and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$185

Gary w.
04/2017
4.0
I thought they were a little high, they could not complete the entire job at this time. could not get there snake down my drain to the clog.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$349

Archie E.
12/2016
5.0
Brian handled all aspects of the repair, including a warranty claim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$485

Clinton G.
12/2016
5.0
Very thorough, detailed service! Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Myra S.
12/2016
5.0
Response was prompt.. Brian was respectful, courteous and answered my questions. Work was done efficiently. Brian gave me two options for repairs and their cost. He explained each repair. He is an expert at his profession. I recommend The Plumbing Authority for any plumbing repairs. I will use them again, if needed,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis J.
12/2016
5.0
Bryan and his helpful in trying to find bathroom trim that would fit our existing faucets to avoid costly changes. He returned my phone calls promptly and professionally. I would recommend The Plumbing Authority for any plumbing needs and will definitely use them for our future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Yvon M.
11/2016
5.0
Brian was knowledgeable, courteous and always returned my phone calls reguarding questions I had. He is highly experienced and I recommend him to anyone that has a plumbing problem. He is reasonable and explains everything in detail. His great integrity is matched by his work ethics. Very nice person and pleasant to deal with. Very good businessman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ALLEN H.
09/2016
5.0
He was very efficient and reliable. Before he started he explained what he was going to do and finished quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marci T.
08/2016
5.0
very professional and left the work area very clean. Very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea B.
08/2016
5.0
Response and repair was immediate. The Plumbing Authority will be my first choice in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$154

steve s.
05/2016
5.0
Great fast service. Quality at a reasonable cost

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Brenda W.
04/2016
5.0
I was pleased with the work, and do plan to do a more involved job with him.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

STEVE B.
01/2016
4.5
At first I thought their price was a bit high. On the other hand, they did what they said they would do, and they were not content to stop at the first sign of problem resolution. They found the obstruction, and then took care of the cause of the obstruction. I could have spent twice the money on recurring visits by a less thorough contractor. These guys in the long run probably saved me money.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$369

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
67339
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: Closed

The Plumbing Authority, Inc. accepts the following forms of payment: CreditCard
No, The Plumbing Authority, Inc. does not offer free project estimates.
No, The Plumbing Authority, Inc. does not offer eco-friendly accreditations.
No, The Plumbing Authority, Inc. does not offer a senior discount.
Yes, The Plumbing Authority, Inc. offers emergency services.
Yes, The Plumbing Authority, Inc. offers warranties.

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed