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Custom Renovations Co

General Remodeling, Roofing, Gutters,

About us

Award winning company in business since 1981. We do custom interior and exterior renovations and additions. We also do all types of roofing and siding. We take pride in our work and your satisfaction.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring

Services we don't offer

We probably do it, just ask.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.8500 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
6%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 451-475 of 500 reviews

Jeff A.
09/2017
5.0
flooring contractor, remodeling
  + 0 more
Excellent Job!
Description of Work: He replaced my bedroom carpet. He was very fast and friendly. The carpet looked great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sharon K.
08/2017
5.0
decks, insulation, masonry, remodeling
  + 2 more
Exceptional!
Description of Work: Mark and his crew completed three jobs for me--a deck replacement, insulation, and tuck pointing. Each day his crew worked tirelessly to complete the projects. I am impressed with the men he has working for him. All were professional, on time, courteous, and worked to complete the job. My neighbors have commented about the beautiful deck I now have.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

J C.
01/2017
5.0
remodeling, roofing
  + 0 more
Excellent job
Description of Work: Old roof taken off, repairs and new roof on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregg B.
07/2016
5.0
landscaping, remodeling
  + 0 more
unknown
Description of Work: Fantastic quality, very competitive pricing, highly recommended! They installed doors, replaced ceiling, installed insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Linda M.
01/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimberley N.
01/2016
5.0
remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew M.
12/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimberley N.
12/2015
5.0
remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Jerry R.
06/2015
5.0
remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Donald C.
04/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: This company did everything they promised to, on time and to the highest standard. Additionally, their representative kept me informed of everything they were going to do before the workers started. Now, almost 6 months later, I could not be more pleased with their work. I would give this company four thumbs up if I had 4 thumbs. Top notch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Kevin R.
01/2015
5.0
gutter repair, remodeling
  + 0 more
everything was good!
Description of Work: Installation of gutters and guards, drip edge / flashing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Sherry S.
12/2014
2.0
heating & air conditioning/hvac, remodeling, basement waterproofing
  + 1 more
unknown
Description of Work: The owner came to estimate adding a screen porch and said he would have a quote the following week -- never heard another word. Very unprofessional as he could have at least called to say he was not available/interested.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Custom Renovations Co
I got sick with pneumonia for several weeks and tried to reschedule, but to no avail.

Anna F.
09/2014
1.0
countertops, flooring contractor, remodeling, woodworking, home remodeling
  + 3 more
unknown
Description of Work: Work was not properly supervised resulting in errors requiring rework. We cancelled further work planned for this contractor. We would not permit this company to return to attempt repairs. Two of the errors were 1) improper cut of lauan underlayment in bathroom flooring, and 2)a missing compression union gasket in sink resulting in significant water damage to new vanity cabinet.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$1,000

Janice B.
08/2014
5.0
carpet installation, concrete repair, countertops, garage doors, hardwood floor, lawn service, masonry, remodeling, home builders, basement remodeling
  + 8 more
unknown
Description of Work: Replaced flooring, walls, rebuilt bathrooms, but in a kitchenette, added electrical sub box and lots of new lighting, painted everything, plus lots of little extras. Went well, started later and finished later than planed because it is very busy company but was well worth the wait!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Nancy A.
08/2014
4.0
remodeling
  + -1 more
See above.
Description of Work: I only received an estimate from this provider, who was punctual and very gracious. I simply could not afford the price.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Stephanie C.
02/2014
5.0
remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gerald F.
09/2013
5.0
remodeling, doors
  + 0 more
We were not there.
Description of Work: Removed dry rot from door and repaired.. Removed hardwood flooring that had been damaged by water and replaced with new and stained.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Joyce K.
05/2013
4.0
roofing, chimney repair
  + 0 more
It went fine.
Description of Work: They replaced some roofing shingles, sealed our chimney, and redid some flashing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Allison C.
01/2013
5.0
remodeling, roofing
  + 0 more
The experience was trouble free.
Description of Work: Replaced missing roof pieces. He was able to find similar pieces to match which saved money and time. Efficient and professional work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

thomas S.
10/2012
5.0
drywall, remodeling
  + 0 more
not yet completed
Description of Work: Mark has not yet done the work. So far he has conducted a site visit in advance of preparing an estimate. Mark appeared competent, professional, and thorough in his questions, aware of alternative approaches which he discussed with us, and interested in some additional work associated with our project. We are currently awating his estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy F.
05/2012
1.0
decks
  + -1 more
.
Description of Work: We had CRC rebuild our decks last year, BIG MISTAKE!!!! They look like a two year old built them!!! blown out boards and horrible workmanship everywhere on this job!! Every time we have people over one of the first things they mention is how crapy the decks look. Thanks CRC now I get to pay for it all over!!! Talked to the owner about it and he's not even stopped in to look at it.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$10,000

Sharon K.
03/2012
2.0
roofing
  + -1 more
No return call.
Description of Work: No services performed. Made appointment for a roof inspection. Friendly, knowledgeable estimator who promised to call me back--afer one month did not receive a phone call.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
4.0


Dan W.
01/2012
2.0
remodeling
  + -1 more
I am not happy.
Description of Work: The work required was for replacing the damaged siding from the April 27th hail storm and for adding gutter guards. I have no problem with the gutter guard work. The estimate was to replace 200 square feet of damaged siding. The estimate was high but I figured they had an excellent reputation on Angie's list. Instead of replacing all of the damaged siding they replaced 200 square feet of both good and bad siding on the west side of the house. If I had not complained they would not have replaced the damaged siding on the north side of the house. There is also damaged white siding on the front of the house that was not replaced.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$900

DOUG H.
01/2012
5.0
gutter repair, remodeling
  + 0 more
They did a very good job.
Description of Work: Replaced gutter on back side of house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Angel M.
01/2012
2.0
gutter repair, roofing, siding
  + 1 more
They never returned my call.
Description of Work: I called for an estimate on roofing sideing and gutters.
Rating CategoryRating out of 5

Response from Custom Renovations Co
We have no record of this person in our call log or email history.

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Roofing,
Gutters,
Electrical,
Decks and Porches,
Doors,
Drywall,
Kitchen and Bath Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Siding,
Interior Painting

FAQ

Custom Renovations Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Custom Renovations Co accepts the following forms of payment: Check
Yes, Custom Renovations Co offers free project estimates.
No, Custom Renovations Co does not offer eco-friendly accreditations.
No, Custom Renovations Co does not offer a senior discount.
Yes, Custom Renovations Co offers emergency services.
Yes, Custom Renovations Co offers warranties.
Custom Renovations Co offers the following services: Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring
We probably do it, just ask.

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM