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Volunteer Fence

With Angi since August 2011

Your one-stop shop for all fencing needs. Whether you are in need of a fence, hand rail, or gate, you'll get the best service around.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

4.4

(38) Verified Reviews

Showing 1-25 of 38 reviews
Casey S.
1.0
06/04/2020
Completely unprofessional. Did not return phone calls or emails. Installers showed up, never rang the doorbell or introduced themselves. They installed the wrong gates, the fence spindles were completely uneven and the fence corners didn’t line up. I called the company to inform them this was unsatisfactory and I wasn’t paying them until it was fixed, and they didn’t even have the decency to call me back to discuss the matter. Completely reprehensible
Description of Work
Lousy start to finish
Category
fencing
Lisa S.
1.0
06/06/2018
Salesman returned our call and met for initial meeting and was on time. We told him to put us on the schedule and we were given a date. After that he would not return our calls or texts. About 10 days We sent another text and we got a text from him that he had a family emergency and would call us in the morning. We received no texts or calls the next day. After 2 weeks, we text and told him to forget it and we would not be using them. Even after that we received nothing from him. No text and no calls. I would not recommend this company to anyone. Apparently they have so much business that they can turn it down if they want to. If they didn’t have time a simple explanation would have sufficed. We went with a different company and couldn’t be happier. The fence was installed in one day.
Description of Work
Fence installation
Category
fencing
Victor L.
5.0
12/20/2017
Cody was very responsive and gave us an estimate. The cost came right in at the estimated price and the crew installed the fence in a very timely manner and on time. I would recommend Volunteer Fence to anyone.
Description of Work
I had an aluminum fence installed in my back yard.
Category
fencing
Bruce J S.
1.0
11/24/2017
I have not been contacted by this company.
Description of Work
I called Volunteer Fence on Friday afternoon Nov. 17, 2017 and spoke with a rep to arrange for an estimate. I was told a salesperson would be contacting me. It's now been one week and I haven't received a call back.
Category
fencing
Patrick V.
5.0
10/03/2017
They are fine. They did a good job. They came on time.
Description of Work
They put our fence up.
Category
fencing
Nancy D.
5.0
06/02/2017
Smooth and efficient. Cleaned up afterwards as well.
Description of Work
Very nice people to deal with. Excellent job.
Category
fencing, dog fence
Rachel M.
5.0
05/17/2017
Great. They were very professional and did an excellent job.
Description of Work
Chain link fence for back yard.
Category
fencing, dog fence
David L.
4.0
05/12/2017
They put the fence up quickly in one day. Repairs were needed immediately after. Got stood up multiple times but after 2 months and coming out 3 times they finally finished the repairs.
Description of Work
New 6' Privacy fence.
Category
fencing
Erica F.
5.0
04/24/2017
It went amazingly well! I would call him if we need any fence repairs in the future!
Description of Work
Installed a new gate and repaired some pieces of fence.
Category
fencing
Brad R.
5.0
01/31/2017
They came out real quick. It worked out good for my needs.
Description of Work
They came out and gave me an estimate.
Category
fencing, dog fence
kimberly H.
1.0
10/28/2016
We scheduled an appointment. They never showed up. Nor did they ever call to follow-up.
Description of Work
I needed an estimate for a pool fence.
Category
fencing
judy P.
3.0
08/04/2016
It was an interesting experience. They installed the fence backwards and had virtually completed it before I found out. They made appointments and did not show up three times. I said I want the stringer board for the neighbors and put the picket fence for them instead. I finally said you guys need to come back and turn them around. They ended up cutting the cost substantially and leaving it as is. The person I talked to throughout was the salesperson not the person on the job and he has such a heavy accent I could hardly understand him. They did do a nice job, the fence looks gorgeous but they did it wrong. They were much less expensive then other peers. They used nails not screws which I was not thrilled about. They never came when I was there. I would use them again but I would clarify things about 4 times with them.
Description of Work
I used Volunteer Fence to put up a fence.
Category
fencing
Sloan B.
5.0
06/28/2016
I called around several vendors and had several quotes from all of them. While Volunteer wasn't the cheapest they provided the quickest response to all questions and promptly return my calls. They set a date/time for the installation and were right on time, early actually. The crew came out and install the fence in two days and did a great job. The fence looks great and we are very pleased with the service provided. The workers were not keen on keeping us up to date on progress which might bother some but it did not us. They did the job and left without notice which is fine by me. The cleanup was a little sloppy as I found several cases from the nail gun and left tools but it is not a big deal. I cleaned it up easily and am thankful for the hard work they put in to make this beautiful fence a reality. I highly recommend using Volunteer fencing for your fencing needs as they exceeded my expectations by a long shot.
Description of Work
The provider installed a capped wooden fence.
Category
fencing
virginia C.
5.0
12/14/2015
did as expected within the required time frame. see comment above about gate.
Description of Work
built wooden fence around backyard. One gate has warped, but they will supposedly come out and fix it free of charge. i'll update review after it is done.
Category
fencing
vincent M.
2.0
10/14/2015
UPDATE: the company took my order and installed the fence very quickly. UNFORTUNATELY, when issues arrived with my fence, the company failed to come out and fix the problem. After making many contacts with the owner and was given many promises that someone would be out to fix the fence... it has been 3 weeks now and they will not answer any of my phones call since Oct 31st. I have left my gate unlocked many times in the hopes that they would come and fix it. Which I was told to do by the owner.. I highly do not recommend this company.... once they have their payment they are GONE!! and probably take a court order to get them back to fix anything.
Description of Work
New privacy fence that was 110ft long. it looked great at first.
Category
fencing
Lillian B.
5.0
08/10/2015
It went great. Had to work around my work schedule but did not affect the workmanship even with the rain.
Description of Work
Replace two sections of fencing. Removed the old fence and disposed of it. Put in new 4x4 posts and new sections.
Category
fencing
C M B.
4.0
05/05/2015
This review is a mixed bag. Volunteer installed our fencing 2 years ago. There were mixups on their part with the ordering. After weeks of calling and waiting, we finally went to their place of business and spoke with them directly. They were apologetic but that did not install the fence. When the workmen finally arrived, the job was quickly completed. The fence looks great. We've recently run into trouble with one of the gates closing. Although we have called twice and spoke with a representative and were promised action, no one has arrived. We called again this morning and hopefully will have someone here in a day or two. The final product is what we wanted but the effort to get there may be more than it is worth.
Description of Work
Installed 70' of fencing, an entrance gate and a double work gate behind driveway.
Category
fencing
Helga W.
5.0
11/19/2014
They did a good job, corporative and did what they promised me.
Description of Work
They put up a 8 ft tall wooden fence up behind my home
Category
fencing
Julie B.
5.0
10/23/2014
We contacted them on Friday and they came out Monday for the quote, completed the job on Thursday. The sales person who wrote up the quote was wonderful-he was very friendly, arrived on time, he quickly understood our custom order, very professional and just a nice guy. The quote was better than two other quotes we got - one was much higher and the other company had a creepy quality. We immediately felt comfortable with this company. They estimated Friday or the next week to do the job, but were able to get to us a day early. The two gentleman on the job were exactly what I had hoped for - experienced, prompt, polite, professional, great sense of humor, and just plain nice. We needed the gates to open in an unusual manner, and they made it work. I usually dread it when we have work done, but this was a great experience and I wish they did every type of job so I could use them all the time! We couldn't wait to write this review - we like them that much!
Description of Work
Installed chain link fence with three different size gates. Gates had custom opening requirements.
Category
fencing
Thresa H.
5.0
04/08/2014
Jim came out the same day I called and measured and bid, giving two prices for galvanized and black. Jim called the next morning and said "I can send a crew right now if you want" Saturday morning the crew came out and set the posts. Monday the weather was wet so they came out today, Tuesday, April 8 with a rather large crew and in a few hours they were finished. I had a coupon for a free gate which they honored. Would I recommend or use them in the future? Yes, in a hot minute! Their bid was a bit higher than everyone else's, but I got what I paid for, a nice looking fence at a fair price.
Description of Work
Installed dog run type fence
Category
fencing
Bryant S.
1.0
01/03/2014
No services performed due to provider non reply.
Description of Work
The provider did not perform any services as they did not respond to the initial email I sent that included specific details and dimensions on what was required along with several site pictures for an estimate on a driveway privacy fence gate.
Category
fencing
Letitia F.
5.0
09/30/2013
Great experience. Came when they said they would and at the quoted price. Very friendly and professional.
Description of Work
Put up fence.
Category
fencing
Michael M.
5.0
08/15/2013
Met with Kenny 2 days after calling for a quote and he was very friendly and knowledgable. I had 4 quotes done using all the same materials and they came in the lowest. They removed an old fence and put up a new fence that looks great and is exactly what I was told it would be. Could not be happier. Front of house and one long side completed with two gates a was able to tie into neighbors on side and back. Would use again.
Description of Work
Old fence removed and new fence put up with 2 gates.
Category
fencing
Doug M.
5.0
05/16/2013
Overall, my wife and I were very pleased with our experience with Volunteer Fence.
Description of Work
I had about 450 feet of chain link fence installed in my back yard to allow my dogs to roam the yard freely. I found Volunteer Fence here on Angie's List and called them after seeing their reviews and coupon, as well as the fact they do not charge to bust rock should they hit any; my house is in West Wilson county so rock is a problem . Kenny was the sales associate they sent out and provided me a quote and timeline, he was very nice and responsive to my calls with questions after his visit. Once we decided to go with Volunteer, a date was set for installation and their crew arrived on time and completed the entire job in one day. Their work was quality and I had no complaints.
Category
fencing
Rebecca B.
2.0
04/24/2013
UPDATED 8/17/2013: Our initial review follows below. What started out great turned into a nightmare; two fence posts (one on each gate) began warping this summer. I called July 22, left a message, and received a call back on July 23 from a gentleman who stated someone would be out the next week to take a look. The next week came, no one called or showed up. August 5, my husband called and spoke with Sidney, who stated someone would be out Wednesday, Thursday or Friday that week and would replace the posts outright. He stated they would call first. No one called, no one showed up. August 12, my husband called and spoke with Kenny, who did our initial consult. Kenny apologized, explained they'd had a difficult time keeping up with all of the rain we'd had this summer, but that someone would be out by Wednesday, possibly Tuesday to fix the fence. My husband asked that they please call before they came out, because we have a dog and four small children, and always keep the gates locked. We needed to know to keep them open. No one showed up or called Tuesday, Wednesday, or Thursday. Friday, August 16, at 6:57 a.m. I received a call from C.J. who said they'd be out around 8:30 a.m. that day to fix the posts. He said it would take a couple of hours and asked what kind of posts we had. I said I thought they were French Gothic, but I didn't know fencing material that well and couldn't be sure. I told him we'd waited around all week and I had errands to run that morning. I stated I'd leave the gates open and that we'd be back around 10 a.m. At 8:40 when we left, no one was there. At 9:45 a.m. when we got back, no one was there. I called C.J. back, who seemed surprised no one had shown up. He said he'd call me right back once he got in touch with the gentleman who was coming out. A few minutes later he called back, and said the gentleman would be there any minute. At 10:45, he did show up, told me they didn't tell him we had French Gothic posts, and that someone was going to have to bring some out to him. I showed him the posts that needed replacement, and he started working. Around 12:30, I didn't hear anything, so I looked outside. He was gone. I assumed he'd gone to get the posts, so I didn't think much of it. Around 3:00, he came back and started putting up the new posts. Again I assumed he was going to then finish the job, as I'd been told the whole process would take a couple of hours. At 4:00, I looked outside to see how it was going, and the man was gone. Hadn't said anything to me or given any indication he was leaving. I waited until 4:45, then called and left a message, asking if he was coming back or what the plan was. My husband called Kenny and left a message asking what was going on. Kenny returned the call and said they'd be out 'first thing" Saturday morning, or he'd come out himself and finish the job. My husband stated the job needed to be finished by then. Saturday morning, we received no calls, no indication that they were coming out. At 9:45 a.m. I called and left a message with Kenny, asking what was going on, and expressing our sincere frustration with this situation. I told him I'd previously left a great review on them here on Angie's List, and that I was going to update it with a negative one. Fifteen minutes later, he called back and the crew was apparently on their way and scheduled to arrive at any time. He gave no reason for not calling to tell us that, just that they'd be there any minute. Shortly after, two gentlemen showed up to finish. By that time, my husband had started to put the fence back together, because we hadn't received any notification they planned to do so. I'm terribly disappointed with this; I just hope and pray we never have another problem with this fence. At this point, we are willing to pay someone else to come in and do the work, rather than be blown off by Volunteer. I understand this is the busy season--we've also had a lot of rain which I'm sure makes their schedules difficult. But I don't appreciate being treated like our time isn't valuable, or as if we have time enough to just wait around on them. Our experience with Kenny and Volunteer Fence Company was awesome. Kenny came out on a Saturday to run a quote for us, was extremely prompt in getting back to my husband about any questions, and when our association asked us to re-draw the plot line for the fence, he did so and re-quoted the estimate in under five minutes. We moved into our home Jan. 2, had Kenny out to quote the fence on the 13th, and the job was done by Jan. 24. It looks fantastic and it's very sturdy. Overall, we are really pleased and happy with the fence!
Description of Work
Installation of a 6-foot, cedar wood fence in our back yard, along with two locking gates.
Category
fencing

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Phone

Address

198 Molly Walton Dr Suite A

Hendersonville, TN 37075

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FAQ

Volunteer Fence is currently rated 4.5 overall out of 5.

Volunteer Fence is open:

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Volunteer Fence accepts the following forms of payment: MasterCard, Visa, Check

Yes, Volunteer Fence offers free project estimates.

No, Volunteer Fence does not offer eco-friendly accreditations.

Yes, Volunteer Fence offers emergency services.

Yes, Volunteer Fence offers warranties.

Volunteer Fence offers the following services: Sales, repair, and installation of fence including chain link, split rail, wood, aluminum, ornamental, pvc, vinyl coated, security fences, dog runs, portable pens, tennis court enclosures, swimming pool enclosures, commercial fence rental, backstop fence & brick columns.