Disaster Plus

The problem started when a water filter housing failed and we water was pouring into the laundry room. My wife asked who should we call? My response was to call Disaster Plus (DP) at 843.7.247.247. Chris answered the call, evaluated the situation, and a DP team consisting of Chris and his son Kaleb arrived at our home shortly after. Chris started by taking pictures outside the house followed by pictures of the damage inside. I could tell by his take-charge attitude and his demeanor that Chris is a professional and experienced restoration Project Manager. We discussed the process DP would follow. Chris and Kaleb went to work like a well-oiled team. The water was extracted from the carpet, moisture readings were taken, appliances were moved, the damage to the (hard wood floor, carpet, pad and linoleum) were assessed. A dehumidifier and 6 or 7 fans were brought in to start the drying process. With all the above done Chris explained that we needed to let the fans and the dehumidifier run, as installed, until DP returned on Monday. First thing Monday morning a DP team (consisting of Jake and another Chris) arrived to check on the status of the drying process by taking moisture readings. They also remove the hardwood floor, the linoleum, and the carpet padding. The removal was done quickly and they cleaned up when they were done. Unfortunately, everything was not dry enough to remove all the equipment. Jake repositioned the fans so they would have the most effective drying potential in the areas that were not completely dry. Tuesday morning the DP team arrived to take new moisture readings. In some areas, the moisture readings were still not low enough and required another day of drying. Again, the fans were repositioned appropriately. Finally, Wednesday morning all moisture readings were within acceptable limits and all the drying equipment was removed. I highly recommend Disaster Plus. When you need, restoration help just call 843-7-247-247. I don’t think you will be disappointed.

We had a lot of work done on our house this Spring & Summer and this was the best service out of them all. From beginning to end it was total professionalism. Steve was the project manager and provided great insight in what was needed to solve the moisture problem, explaining, estimating and overseeing the entire project. Chris and Jim did the actual work. What a fantastic duo! Prompt on completion and just great guys to work with getting the job done.

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They went way above and beyond what was expected. They spent time helping me fix that weren't even his job. They were very friendly and professional.

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They arrived very quickly and began the drying process immediately. While they did a very good job of drying the home, they should have been more careful. Fortunately, none of the recently refinished hardwood floors downstairs suffered any water damage. However, after the Disaster Plus crews left, we discovered that they had scratched the kitchen and foyer floors. Overall, they did a very good job of drying the home and preventing further water damage. If put in a similar situation in the future, I would use Disaster Plus again, however, I would insist that the workers be more conscientious about the undamaged portions of the home.

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I live in a log home and the humidity and mold spores were startingot show up pon my house. They enclosed my house with really thick plastic and put a dehumidifier under the house that would run continuously. It went excellent. These guys came in they came in Monday and stayed all the way through until Ffriday until they were done. They waited for me to inspect before I paid. They took away the old wet insulation that was sweating really bad and was making wood subject to rotting. They enclosed the space and it is dry just llike any other room would be. They cleaned the mold spores off of the wood I had so I am basically starting off with a brand new crawl space. It also comes with a 25 year warranty.

There was a minor problem that appeared 3 months after the instulaton. They attended to it right away.

They were on time, professional, and did what they said they were going to do.

Adam Jones peformed a crawl space inspection. Adam was extremely knowledgeable and professional.

I called them in. It turned out they were a recognized provider for State Farm Insurance. They dried out all my walls and cabinetry and followed up and kept me informed at every step. They were at my home within two hours of my first call to them on a Sunday.