Blue Water Fence Decks and Pergolas

Description of Work: Corrugated plastic roofing panel on pergola needs to be replaced

Description of Work: Came out and fenced in my entire back yard

Description of Work: I hired them to put in a combination aluminum and stick built fence, I was well pleased in the quality workmanship. Please keep them in mind for your fencing needs.

Description of Work: My husband and I chose this company based on a friends reccomendation. We went into contract with Steve on 12/27/2011 with a start date of 1/11/2012 and were told it would take 4-5 days to complete. We chose a custom fence based on some pictures he showed us of previous work he had done. In the end we were supposed to have exposed posts, with copper caps for the posts, we were to have a finished look over the pickets which are call "caps" and accent trim pieces on the front that are visible from the road, we wanted the nice smooth side of the fence seen from the inside of the backyard with the exception of the front you would see from the road as well as the entire fence stained. At the sit down when we signed our contract we had talked about lighted post caps but decided to go with the copper caps. A couple days later we decided we wanted to do some lighted post caps so we called Steve to talk to him about it and ask how many posts we would have on each side as we wanted everything symetrical so we would know how many lights we would need so there would be the same amount of lights on each side. He got back to us a couple days later and told us between 15-17. So we asked for a book to look at the lights offered and he said he would drop it off to us in a couple days. We never got the book and we were having a hard time getting ahold of him. The week we were to start we talked with him and he said we were going to have to push our start date out to the 13th because of rain which was fine. By this point we had finally gotten the light book and decided that we wanted to do some light evenly spaced and symetrical around the fence. Steve had told us since we had already paid for the copper caps we would just pay the difference for the lights. The first day we had workers they had no idea we had chosen a custom fence, that we had were doing lights they thought it was a normal exposed picket fence like everyone else has. They dug holes for posts and we realized that there weren't an even number of posts on each side so doing lights around the fence wouldn't work the way we had wanted. We spent about an hour talking with his workers trying to figure out how to make it work. After the first day of work we only had one side of our fence posts dug with the post sitting inside and holes dug on the opposite side. The next day only 2 of the guys came out to dig the back holes, I noticed that they weren't spacing them the right way for our lights so I mentioned it showed hime the plot plan that my husband had drawn up so there would be no more confusion. The guy was having a hard time figuring it out and getting them spaced right. He dug holes and put the posts sitting in them and the spacing still wasn't even. The next day the worker we had spoke with originally about the spacing pulled all the posts up that the guy had done the day before and re-did them and they were perfect. Now that work had started trying to get Steve to answer his phone or show up was impossible. We finally got posts in the ground and then wents about 2 weeks without any work. We left numerous messages with Steve and always seemed to get excuses and the run around. We had also been trying to get ahold of him to bring us the stain chart and talk about the two tone stain that he had suggested would look really nice. We chose the color for our posts and gave it to Steve who went and picked up the stain for us because I had a sick child. The next day two of his guys started spraying on the stain, when my husband and I got home and saw the posts we were both very unhappy. It looked like paint not stain and the way it was applied was very spotty. I called Steve and he came out that night to look at it, he then blamed me for all the set back saying I keep changing things and that the stain was what I had chose. My husband and I made one change and that was the lights and that was prior to any work starting. He told us they would fix it, so the next morning the workers showed up and I told them I wanted it all taken off because it didn't look like stain it looked liked paint. They all agreed that it did look like paint so they called Steve to ask him what to do and tell him that I wanted it off and re-done. He got on the phone with me and continued to blame me and tell me its what I chose and if I wanted it removed he was charging us another $500 to do so. I kept trying to tell him it wasn't the color I was unhappy with, I liked the color, it was that it looked like paint not stain. I got off the phone with him in tears he had me so upset. I could tell his workers felt really bad so one of them decided he was going to take the stain back to Home Depot where they got it and complain. Come to find out, I was right all along and it was the wrong product. We had chose a semi-transparent stain and the guy at Home Depot had mixed a solid color which comes out like paint! So the store refunded the cost of the stain and gave him the chemical needed to remove the stain from the wood. Steve never appologized. So now this whole ordeal sets us back another 3 days with removing and restaining the right color. By this point we are about 4 weeks in and we still only have posts in the ground that are stained and the cross beams, no pickets. We go another 2 weeks trying to get Steve to answer our calls or messages. We finally get pickets delivered and put up which takes us another week plus. We are in week 6 and still waiting on gates and the pickets to be stained. We finally get gates in week 7 but can't stain because of rain. So now we are at the end of week 8 and they are here replacing bad pickets they put in and fixing the drive thru gate that was hung wrong. We can't stain again because it is going to rain again tomorrow. So now we are going into week 9 next week and Steve is telling us again it will be done next week. Talking to his workers today, they said that they have 2 other fences that they are working on right now as well. Steve is pulling them from site to site without allowing them to finish one project before moving to another. The 3 workers that Steve has employed are fully capable and really have tried their best to please us and I fully believe that if it was up to them, our fence would already be done. Materials for the fence were delivered one thing at a time instead of all at once. Many days the giuys showed up and had nothing to do because the materials they needed to continue were not here as Steve said they would be. Days would go by waiting on the needed materials.

Description of Work: I contacted Steve to install a fence. We made a contract, deposited 50% of the cost, and he said it would be installed before I left town on 3 Jan. I waited and then called on 12/28, again 12/29, 12/30 twice to get an update. On 1/2/12 he stated he would get to it the following week, after I left. I called for a status on 1/13, 1/17, 1/22 and left messages, no call back. Finally, I sent a message through their website and received an email response on 23 Jan that there were two other fences that are finishing up. I called again on 2/4 and 2/7 to get a status and left a message, no response. Jeff, the other person on his business lists a phone number which is out of service. Did both of these guys skip town? If not, don’t expect to receive a call-back, my next stop is the police station to file a report. Beware of this guy! I received an email on 2/12 about this post on AL, "BlueWater" stated they'll refund my deposit. 2/27 sent an email and have no response.

Description of Work: We have played with the idea of building a big deck onto our house for quite some time. I came up with a design myself; it included a seating area (ca. 10x10), big deck area (ca. 12x15) and a pergola area (ca. 10x10). We had an old (standard builder’s type - ca. 10x10) deck in place that needed to be removed. I roughly estimated the whole project to cost around 10-15k.