Response from PIONEER FENCE OF GREENVILLE
I regret that we did not meet your expectations. But to be clear the price that we gave you of $750 was for replacing the gate and the fence to each side with removal of the old fence. Also we were several weeks backed up at the time you called with customers that we did have on going commitments to. They had been patiently waiting for their fencing to be installed through bad weather conditions and shorter holiday schedules. I knew we would need at least three weeks to meet those obligations before we could move on to your project which sounded like needed to be completed quickly. It appears that your contractor was on a similar schedule. Pioneer Fence welcomes calls for small jobs, and we complete them for happy customers monthly. I am glad that you were able to find someone to complete your project for $250 less. Please keep in mind that I personally do not complete the work. I have crews that I pay to do small projects, and they are the same crews that I would use to install 800' of decorative aluminum fence with automated gates. They are very professional and put they same amount of care into these small project as they do the larger ones. Unfortunately your brief encounter with us was evidently worth receiving a C grade; however, had we completed the work for you I would imagine that your review would be more in line with the many other amazing reviews that we have received... minus the fact that we were not the least expensive. - Alex