Family First Security, LLC

alarm system

About us

If you're looking for high quality and personal service, you've come to the right place. Here at Family First Security, we want you to always have the peace of mind that your family is safe and that your possessions are secure. We offer the best in simple and affordable security and home automation. Our rates are competitive with no hidden fees. Our employees are friendly and will be there to help you every step of the way. Please contact us for all of your security and home automation needs; thank you.

Business highlights

18 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.962 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 26-50 of 62 reviews

Todd S.
02/2018
5.0
Very professional Awesome Systems!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JIM W.
02/2018
5.0
Great guys to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Miguel M.
01/2018
5.0
I distressed over which security system company to go with for a home. I looked at all the majors and some smaller companies: they love to rip off the customers and walk away. I wanted something with the right equipment and price. I've contacted Jamie and his team a few times, tested the system and I have never had a problem getting in touch, very committed company. Even when Jamie go on to live outside the Columbia, South Carolina area. Jamie listened my issues, concerns/answered all my questions AND COORDINATED with his team to help me. In fact, if i ever decide to build my own house. I won't hesitate to contact Jamie and his team to pre-wire the security system of my dream house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry M.
02/2017
4.5
They did a nice job, the only reason why not given 5 stars is because they didn't set up the online viewing.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Wade M.
11/2016
4.0
They were very friendly and they do good work

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Robert D.
10/2016
5.0
The service pros were very friendly and knowledgeable and were able to complete the work in a timely manner. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Derek C.
10/2016
5.0
Very happy that we hired Family First Security. Professional, timely and saved us money on our install by offering recommendations ad equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat H.
09/2016
5.0
Checked with Better Business and said was one of the few companies that signed a contract that BBB offers & recommends to ensure any client that this company would work with you if something went wrong. BBB highly impressed with this company as am I. From the first meeting to the installation, just very professional plus did outstanding work. Arrived on time. Jamie is very knowledgeable and very patient in answering all my questions and very skilled in placing the cameras where needed and would give the best surveillance. Even did a follow up after the work was done to be sure I am happy with the system and to see if I have any questions regarding the equipment's operation. Very careful of my property and both installers (Jamie and Lance) were absolute gentlemen and very skilled. One of the best group of workers I've ever hired. Highly recommend this company and would use them again without hesitation. I'm extremely pleased so far with the operation of the cameras and very pleased with this business and the way it operates and treats its customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristie W.
08/2016
5.0
We will definitely be using this company again. We were extremely satisfied!The installers were very professional, had an quick response time, and did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah C.
07/2016
5.0
Plan to use for home build to wire media in great room, including surround sound and media install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sharom t.
06/2016
5.0
The installers were on time and they were professional. They completed the work and the cost was very competitive to other companies. What I liked most was they installed the system quickly and showed me how to use it. Great Job. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne B.
06/2016
5.0
Family First was prompt, came when they said they would, took time to explain options, and installed the home security system in a professional manner.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ezell P.
05/2016
5.0
The installers were on time. They were polite, courteous and professional. The work was completed in a prompt manner and the cost was a great value! Highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlotte S.
04/2016
5.0
I cannot express enough how pleased I am with Family First Security, LLC. They were professional, kind and went above and beyond the call of duty to make me happy. My previous security company really put me through the ringer and Family First made up for it even though it wasn't their responsibility. There's really no substitute for local service. These guys have my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris R.
01/2016
5.0
This is a great company to have in your home or business for your CCTV needs. We had them replace our old system in our business with a modern one and could not be happier. The owner was great as well as his assistant. The owner even allowed me to help with the installation so I could learn every aspect of process. They were professional and personable. It was great working with them every step of the way. I highly recommend Family First Security. Chris Rhoden Columbia Conference Center

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CHAD S.
01/2016
5.0
Great guys and willing to do whatever you need to make your system work. I have used them on two businesses I own and would recommend them to anyone I can

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris G.
01/2016
5.0
Very pleased with the service we received! They installed our security system in our home, and then took the time help me set up some cool features on the computer and helped me with the app on my phone. The owner gave me his personal cell number and told me to call him if I had any more questions. So nice dealing with a local small business. Their customer service is above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet C.
10/2015
5.0
100% happy customer. They installed a 5-camera outdoor video surveillance system in my front and back yards. The product and service, and professionalism were stellar. Icing on the cake is that they are a local family-owned company and not a national behemoth. They are part of our community and they take immense pride in the quality of their work. I hired them based on these great reviews and now I have the honor to add another 5-star review. This company is the one you want. I intend to remain their customer. It is so nice to receive quality for an acceptable price. I told them they can give out my contact as a reference for future customers. Words do not adequately describe how terrific they are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert J.
10/2015
5.0
They installed a multi camera outdoor video surveillance system on my home. Their price was quite reasonable compared to other bids. The professionalism of the install team was great. They knew what they were doing and were in/out in the estimated time and were quite neat; you would not know they were there after they left. They gave a very detailed explanation/demo of the system. I would not hesitate recommending them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce K.
08/2015
5.0
Came out, took at look at what we had and made a recommendation which we went with. Excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Britt W.
07/2015
5.0
They were friendly and professional and on time, completed the project in a very timely manner will use them on other projects in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

3754 Fernandina Rd. # B2, Columbia, SC 29210

http://www.familfirstsecuritysc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
13514
Trade License Locale
SC
Trade License Expiration
07/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Family First Security, LLC accepts the following forms of payment: CreditCard
Yes, Family First Security, LLC offers free project estimates.
No, Family First Security, LLC does not offer eco-friendly accreditations.
No, Family First Security, LLC does not offer a senior discount.
No, Family First Security, LLC does not offer emergency services.
Yes, Family First Security, LLC offers warranties.

Contact information

3754 Fernandina Rd. # B2, Columbia, SC 29210

http://www.familfirstsecuritysc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed