ANCHOR MORTGAGE

When we first started working with Dante and Andrea, I was impressed by Andrea’s enthusiasm and Dante’s willingness to accompany her to all the home showings—they seemed to work very well together as a team. We didn’t run into any problems until time to schedule the closing. Given we were having to come in from out of town, were trying to close around the holidays and were working around a very tight travel schedule for work throughout the month of December, we had to fight the builder (seller) tooth and nail, over and over again for the date we needed for closing. After great lengths and after having to move the date several times (to which Dante and Andrea were both well informed throughout our entire struggle), we were finally able to lock in to close on Thursday December 7th, since we had to leave for a company event out of town first thing Friday December 8th. Dante and Andrea were scheduled to be out of town in Aruba during our closing (which was fine, we didn’t mind proceeding without them). On Monday December 3rd, the week of closing, we were still getting questions from Maggie (the loan processor at Anchor Mortgage, who Dante left in charge of our loan) and my company didn’t get a call for my employment verification until Monday, the week we were supposed to be closing. On Monday evening, Maggie informed us that the earliest we were going to be able to close was Friday December 8th because legally, they needed three days from when they issued our CD to when we could close and they hadn’t yet issued us our CD. Immediately, we called Dante in Aruba because (as he and Andrea both knew) we had a prior commitment that Friday and had already shifted our closing date several times to accommodate work and holiday travel. Even though Dante was well aware of our scheduled closing date and the hurdles we had overcome to get that date locked in, he failed to complete all of the necessary paperwork verification and provide the CD with ample time to close. Because of Anchor Mortgage’s incompetency and inability to follow through on what they said they were going to do, we ended up having to miss part of my company’s work event and had to pay $700 for last minute one-way flights from Charleston to Nashville in order to make it to the event. Unfortunately, I would not recommend Anchor Mortgage to anyone because of their inability to have our loan done by our scheduled closing date (their one job).