Benjamin Franklin Plumbing

well, sewer cleaning company, water softener installer,

About us

Does your plumbing company solve your plumbing problems? At Benjamin Franklin Plumbing, your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Benjamin Franklin Plumbing, for all your plumbing problems, you can't lose.

Business highlights

66 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 376-400 of 483 reviews

Elfleda H.
08/2017
5.0
Charles was very neat and clean, friendly and knew his job well. I couldn't have asked for any one better! It was a pleasure doing business with him.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jim M.
08/2017
1.5
They have a standard price algorithm that does not consider one trip for multiple tasks. They charged us $247 to repair a tank seal, but then charged us $147 just to replace a rubber stopper in another bathroom in our home. This is just not reasonable. The service was professional and competent, but that doesn't offset that cost.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
5.0


Noreen S.
08/2017
2.5
the Plumber tried to up sell the job by thousands. My Mother is 81. Not fair to put her in a position.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
4.0


Rose N.
08/2017
5.0
Exceptional service and workmanship. Addressed and repaired our well pump problem on a Sunday!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rob S.
08/2017
4.5
Very prompt, offered multiple options and resolved our plumbing issues to our satisfaction. We would us them again for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Amanda C.
07/2017
4.3
Great service, but not what we needed

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Ross D.
07/2017
5.0
Very Friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen R.
07/2017
5.0
Prompt service, courteous, and good value for the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DONALD L.
07/2017
2.0
I was miss lead on the service needed. Kept adding to quoted price. Not prepared with tools needed kept trying to sell water softner.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
1.0


APRIL H.
06/2017
4.0
They did a great job and got it done quick

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Lisa W.
06/2017
4.5
Ed and Tim were great to work with. Ed was very knowledgeable and gave me multiple options for replacing our hot water heater. Very courteous, neat, and answered all of my questions in detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erica C.
06/2017
5.0
Was courteous and made sure he covered his shoes every time he walked in house. Did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim B.
05/2017
4.0
fast service , no problems

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn H.
05/2017
5.0
They were neat and tidy, rolling up my electric cords and cleaning up trash. They asked before doing anything: "Can I walk on your lawn?" They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy R.
05/2017
4.0
Showed up on time. Was professional, friendly and informative. Would definitely use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jackie D.
05/2017
5.0
service man was very knowledgeable and knew I had to leave by 11:00, took care of everything so I could leave on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1313 Wilmington Pike Unit 1A S, West Chester, PA 19382


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PA009177
Trade License Locale
PA
Trade License Expiration
07/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

1313 Wilmington Pike Unit 1A S, West Chester, PA 19382


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day