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Fix My Appliance Now

Appliance Repair, Appliance Repair - Small

About us

Fix My Appliance Now has been Philadelphia's leader in appliance repair services since 1950. From refrigerator repair to dryer repair to air conditioning service, there's almost nothing we can't do. For old-fashioned customer service and the most knowledgeable team of appliance repair experts around, call us today!

Business highlights

75 years of trusted experience

Services we offer

Dishwasher repair, Washing machine repair, Dryer repair, Refrigerator repair, Freezer repair, Ice maker repair, Water dispenser repair, Garbage disposal repair, Cooktop and stove repair, Oven repair, Boiler repair, Furnace repair, Heat pump repair, Water heater repair, Air conditioning service repair, Commercial appliance repair

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
6%
3
6%
2
13%
1
19%


Rating CategoryRating out of 5
quality
3.8
value
3.9
professionalism
3.8
responsiveness
3.8
punctuality
4.1
Showing 1-16 of 16 reviews

Jay S.
02/2023
1.0
appliance repair
  + -1 more
Very disappointed in the service I received. Gave the company my model number up front and told them the issue with the broken part. Instead of telling me in advance that they no longer make parts for this washer they sent a technician out who by the way came with no tools or flashlight. Came in and said to me they no longer make parts for this unit, that will be $100 for the service fee thank you and goodbye. Very unprofessional.
Description of Work: On off switch

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$100

Rimma Y.
07/2017
5.0
appliance repair
  + -1 more
Plumber came, checked everything, did not found any problem (the same as myself) and left. My tenant did not hear any noise after that, so I am happy.
Description of Work: My tenant complained that oven is making sometime some noise. I checked oven myself, but did not find anything wrong. Oven was clean and worked fine without any noise, delay, or any other issues. I called plumber.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J B.
07/2017
5.0
appliance repair
  + -1 more
Great! Gentleman was very nice. Explained everything he did.
Description of Work: Fixed our fridge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Priya S.
07/2017
2.0
appliance repair
  + -1 more
First the guy (Seth) stated that there was nothing wrong and the fridge was near the wall. He cleaned the area, charged the fee and left. He stated if something was wrong, a new cooling system was required. I called back and tried to schedule the repair--no calls back. After 3 failed attempts to schedule, they agreed to refund the service fee. Thankfully, they did not show. I called another person. The fridge is supposed to be against the wall. It was a relay sensor that was replaced for $100 by another person.
Description of Work: Freezer wasn't staying cool

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0


David L.
06/2017
5.0
appliance repair
  + -1 more
Frig repair guy assessed situation and ordered new tempurture sensor. Defrosted freezer and frig and installed new sensor. Have 90 day warrenty. Seems to be working better.
Description of Work: Frig freezer not working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa P.
05/2017
1.0
small appliance repair
  + -1 more
At first it seemed good. I called and made an appointment to have my dishwasher repaired. Simon came out later in the day and after spending less than 2 minutes looking at it said the drain line was clogged. He "fixed" it and then "checked" it before leaving. Ran the dishwasher an hour later and the problem still existed. I called the company the next day and was told Simon would return between a 3 hour window. He never returned or called. The following day I called the company and told them that no one showed up. They said they would look into it and call me back within an hour. Four hours later I called back because no one called and they would not answer. I tried three more calls without any response. I also left a voicemail which was not returned. DO NOT USE this company. How they have an A rating is beyond me.
Description of Work: Dishwasher was not draining.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$65

Mary-Margaret A.
05/2017
5.0
appliance repair
  + -1 more
Fortunately Fix My Appliance Now was available and showed up when they said they would. The technician was able to resolve the problem quickly and without recommending replacing it (our biggest fear!). He knew exactly what to do and also offered some suggestions for maintenance.
Description of Work: Our 14-year old refrigerator stopped working (freezer was fine) but it was a Saturday morning and I was unable to find anyone to come out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

James M.
03/2017
5.0
appliance repair
  + -1 more
They did a great job! Fixmyappliancenow set a convenient appointment and showed up on time. The technician seemed very thorough and was able to fix my refrigerator same day. Can't thank them enough.
Description of Work: My Sub-Zero refrigerator was not staying cool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tais M.
03/2017
5.0
appliance repair
  + -1 more
It went really really well. The guys are really the best in what they do. It was awesome, clean, and prompt service.
Description of Work: They fixed my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yushonda L.
11/2016
1.0
appliance repair
  + -1 more
Repair was not scheduled because they stated that they could not make evening appointments. I was told that the drivers get a schedule in the morning and that they would call and give a two hour window. I informed the individual on the phone that I work from 9 am - 5 pm, so that is not feasible. He stated that he wanted his drivers to drive in a circle and not a star, so he could not make a late appointment like that.
Description of Work: I needed my oven fixed.

Rating CategoryRating out of 5
professionalism
2.0


Laura C.
02/2014
4.0
appliance repair
  + -1 more
The young man they sent was courteous and seemed to know what he was doing, but a job that should have taken 40 minutes (his estimate) took a day and a half and he ended up calling in someone to help him when he couldn't get the dishwasher to stop leaking after he replaced the motor. The first new motor needed to be replaced and after getting the second motor, it finally worked without leaking.
Description of Work: Repaired my dishwasher that was not cleaning the dishes.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Marion M.
12/2013
5.0
appliance repair, small appliance repair
  + 0 more
He was just great! After the service my husband mentioned our snow blower was broken down. Nate went to a flea market for us and found a better snow blower for us, cheaper than it would be to repairs. I have never met someone as kind as to go out of their way just to help us and not charge us an extra fee. He just changed us what he paid. I am trying to think of anything else I need to fix! I will call him again as soon as I need someone. I would recommend him to anyone, he is always on time and very professional!
Description of Work: We had a lamp that is probably from the 1950's that fell apart. I called Angie's List to recommend someone to me. The appliance repair man (Nate) bought it back the same day or the next day and fixed it just beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Frances G.
09/2013
5.0
appliance repair
  + -1 more
The young man who looked at the dishwasher arrived promptly after our call for help. He did a thorough job of examining the dishwasher and concluded there were two problems as to why the dishwasher wasn't functioning properly. To remedy this situation, the dishwasher needed a main wash motor and a new control board. He would look for these items and contact us about how much they would cost to replace. After doing a thorough search for these parts, we learned the control board was no longer available and that we would need to purchase a new dishwasher.
Description of Work: Came to our house and looked at our dishwasher to tell us why it was no longer working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Neil S.
12/2012
2.0
appliance repair
  + -1 more
Answers the phone right away and old me they would come out that day - said they would call back in an hour with a time - never called - I called them 2 hrs later - said he couldn't get a hold of his technician - would call back - never did - called him next morning - finally got a time of 3pm - tech never showed - finally got a hold of technician - technician showed up at 7pm - gave me estimate and said he needed to check and see if he had part in stock would call first thing in the morning (technician also asked me not to call his boss - just to call him directly) Got a call from tech next AM - would be here at 6pm to fix - called at 6:30 to say he'd be here at 7:30, we have a daughter so I told him to come at 9am next am for fix instead. Called at 9:15 to say he was just leaving for us and he was 30 min out - showed up at 10:45 talking about traffic. Said he had to grab something out of his truck - he stood outside on the phone for 20 minutes before I went out to yell at him to get in and fix it (I was missing work for this) Entire time he called me "Brutua" told me stories about being tazered by cops but it not affecting him because he was too drunk. Need say more...
Description of Work: Washing machine was not draining properly - needed new pump

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Ryan R.
05/2012
3.0
appliance repair
  + -1 more
unknown
Description of Work: Initially I would have rated them fairly high on all counts. Although price was a little high in my honest opinion, they did respond quickly, set me up with a quick appointment, arrived on time, and returned unit to working order by removing a large amount of lint. However, three days later on first post-repair use, the entire drum fell out of the washer. Since then, I have been given the run around. After finally returning for a second visit, they told me that it was going to be a big job. I was told that they would call me the next morning with the estimate. I called back multiple times and never received a call back although I was promised one as many times. There was always an excuse: we're looking for the part, it's on my desk, waiting to hear back on price, etc. I gave up and moved on to find another repairman; these guys are bogus

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Chandinee S.
01/2012
5.0
appliance repair, small appliance repair
  + 0 more
I was having trouble with refrigerator. It wasn't cooling at all. I called up Alex, and he was very sympathetic to my situation. He was kind and courteous. He dispatched out a technician the same day. The technician that came out was Seth. He was great. He diagnosed the problem right away and was able to fix the problem the same day! I was surprised. I would definitely use this company again and will recommend it to all my friends.
Description of Work: The technician came out and diagnosed the problem. My refrigerator needed freon. He had it on his truck and charged up my refrigerator. He didn't leave until he was sure that it was colling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    87 Street Rd, Southampton, PA 18966

    http://www.fixmyappliancenow.com

    Service hours

    Monday:
    7:00 AM - 8:00 AM
    Tuesday:
    7:00 AM - 8:00 AM
    Wednesday:
    7:00 AM - 8:00 AM
    Thursday:
    7:00 AM - 8:00 AM
    Friday:
    7:00 AM - 8:00 AM
    Saturday:
    7:00 AM - 8:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Fix My Appliance Now is currently rated 3.8 overall out of 5.

    Monday: 7:00 AM - 8:00 AM

    Tuesday: 7:00 AM - 8:00 AM

    Wednesday: 7:00 AM - 8:00 AM

    Thursday: 7:00 AM - 8:00 AM

    Friday: 7:00 AM - 8:00 AM

    Saturday: 7:00 AM - 8:00 AM

    Fix My Appliance Now accepts the following forms of payment: Check,MasterCard,Visa
    No, Fix My Appliance Now does not offer free project estimates.
    No, Fix My Appliance Now does not offer eco-friendly accreditations.
    No, Fix My Appliance Now does not offer a senior discount.
    No, Fix My Appliance Now does not offer emergency services.
    Yes, Fix My Appliance Now offers warranties.
    Fix My Appliance Now offers the following services: Dishwasher repair, Washing machine repair, Dryer repair, Refrigerator repair, Freezer repair, Ice maker repair, Water dispenser repair, Garbage disposal repair, Cooktop and stove repair, Oven repair, Boiler repair, Furnace repair, Heat pump repair, Water heater repair, Air conditioning service repair, Commercial appliance repair

    Contact information

    87 Street Rd, Southampton, PA 18966

    http://www.fixmyappliancenow.com

    Service hours

    Monday:
    7:00 AM - 8:00 AM
    Tuesday:
    7:00 AM - 8:00 AM
    Wednesday:
    7:00 AM - 8:00 AM
    Thursday:
    7:00 AM - 8:00 AM
    Friday:
    7:00 AM - 8:00 AM
    Saturday:
    7:00 AM - 8:00 AM