Montco Heating and Air HVAC Techs work extremely hard to deliver the highest level of customer service, it's our number one priority. Our customer service is world class and unmatched in the HVACindustry. It all starts when you call our office. We know that when you have a heating or cooling emergency, the last thing you want to deal with is an unfriendly person on the other end of the phone. We promise to greet you with a warm friendly voice that will understand your situation, make you a priority and schedule an appointment time that fits your schedule.
They were efficient, responsive, personal, and kind. I signed up for the Annual membership, which seems to offer a comprehensive inspection of the home's water systems. Good first impression.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Yorel P.
09/2024
5.0
The representative was courteous and explained everything that he did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris M.
09/2024
5.0
Louis the plumber did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
roberto r.
08/2024
5.0
quick and nice work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James J.
08/2024
5.0
They are pricey compared to other estimates, however responsiveness and quality of work are top notch. They have never failed to show when they said they would be there and the technicians are great to deal with. You get what you pay for in a positive way.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Phil M.
06/2024
5.0
Plumber Louis was very efficient and did a great job fixing the pipe and spigot in my yard. He was friendly and cleaned up when finished
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Tom H.
06/2024
5.0
They were fast to come out and fix the issue. Would hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara F.
06/2024
5.0
Very responsive!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christine B.
06/2024
5.0
He called me the day before our scheduled appointment to see if Iâ  d like the back flow testing done today as he was nearby. I said yes that would work, he arrived on time, went to work, let me watch him do the testing, answering my many questions.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Jen T.
05/2024
5.0
Our serviceman was Lou he is the best
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert E.
04/2024
5.0
...
Rating Category
Rating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Dan C.
04/2024
5.0
The customer service was excellent. I was able to get someone out the next day. Adam, the plumber, was very professional and walked us through the process along with options. Courteous and efficient, he was able to identify the issue and get it solved. Never felt any pressure or any rush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gayle S.
04/2024
5.0
Great company. Received a call the same day, and came out the next morning. Completed the job the same day. Had a small issue with a broken part, I emailed them and got a call within a few minutes. And they were here within an hour, and it was a Sunday. Little pricey but would definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gayle S.
04/2024
5.0
Great company. Received a call the same day, and came out the next morning. Completed the job the same day. Had a small issue with a broken part, I emailed them and got a call within a few minutes. And they were here within an hour, and it was a Sunday. Little pricey but would definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise V.
04/2024
5.0
I found this company online and hired them to come out to clear the drain at our rescue. They were incredibly professional and took the time to explain the issue to me. They were quick to respond to our call for help. They arrived when they said they would arrived and had our issue resolved within the time frame in which they stated. Overall we were pleased with the work and our plumber. In fact, we were so pleased that we took the offered service plan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
RODNEY B.
04/2024
5.0
It was GREAT
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
RODNEY B.
04/2024
5.0
It was GREAT
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Diane H.
04/2024
5.0
A little expensive
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Aaron M.
04/2024
5.0
Fast, courteous service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Suzanne S.
04/2024
4.5
The gentleman who came out to check the drain from our downspouts to the street was very friendly and professional. Gave us an honest evaluation of what was happening and came up with a reasonable solution. Looking forward to working with this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
AJ C.
04/2024
1.0
This is a con and nothing more. They tell you need extensive work that you donâ t really need, get you to sign things you canâ t see, donâ t do the work you agreed to, zero price transparency, membership con. Go to BBB to see similar complaints. This guy will costs you a fortune, then cost you more to have to go to court to get money back. Recommend the attorney general for mediation, try this first, if you fail to heed BBB warnings. . Then Federal Trade Commision who has enforcement powers
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
1.0
$1,399
sam s.
03/2024
5.0
fast response and professional representative of the company performed the required repairs. I would recommend this company to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,400
peter m.
03/2024
5.0
Very good service quick and reliable service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$2,375
Christopher B.
03/2024
3.0
Priced way higher than some of the national plumbing franchises
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
3.0
$500
Sandy W.
03/2024
4.0
For what was done was correct, however, there were 2 things that couldn't be fixed. Was not happy with the cost. Why am I being charged $26.92 for a flapper when I put a new one in a couple of days ago. $198 to tighten a screw on a valve? This is ridiculous.